BotSpace Reviews & Product Details

BotSpace is a game-changer for businesses. The Agent Analytics & Reporting feature is amazing; it helps us understand the patterns of customer interactions and makes data-driven decisions. The ChatGPT Integration is also a nice touch for those looking to enhance their customer service with natural language processing. Review collected by and hosted on G2.com.

The only downside might be the pricing for additional numbers; $19 can add up if you operate in multiple countries. However, the plethora of features it offers justifies the cost for the most part. Review collected by and hosted on G2.com.

BotSpace is one of the most complete platforms on the market. It helps our company to have greater control over sellers. Review collected by and hosted on G2.com.

I cannot personalize the profiles myself. Review collected by and hosted on G2.com.

Botspace is very user friendly and does what its supposed to do flawlessly. But what impressed me the most is their prompt support! They are always happy to help and extremely timely with their replies.

Its a product that works and a team you can rely on! Review collected by and hosted on G2.com.

Nothing as of now. Everything works fine. Review collected by and hosted on G2.com.

You may initiate the flow upon adding a label. Review collected by and hosted on G2.com.

If you send media, you need to wait until all of it has been sent the same chat Review collected by and hosted on G2.com.

I personally liked the green and white user-friendly interface of Botspace. With automated bots, it has become possible to send mass whatsapp messages / replies at once in not more than few clicks. Configuring the API automation is not very difficult. Moreover, reports generated are simplified. Review collected by and hosted on G2.com.

Nothing to dislike about the product as yet. It served my requirements thus far. Review collected by and hosted on G2.com.

nice UX, simple to use. Cannot work without it Review collected by and hosted on G2.com.

Nothing. It fits perfectly my needs. I don't know how I worked without it before Review collected by and hosted on G2.com.

Whatsapp has become a hotspot for marketers and BotSpace helps us in enabling interactions over the platform with our learners community. We like the integration and the simplicity it brings in to make things work seemlessly. Review collected by and hosted on G2.com.

The one obvious limitation is that it is only focused on Whatsapp whereas I believe that it should have more such platforms to enable an umbrella sort of overview. Review collected by and hosted on G2.com.

Bot space Automation tools can help businesses save time and effort by automating repetitive tasks and it easily integrates with a variety of third-party platforms, such as CRM systems and e-commerce platforms. Review collected by and hosted on G2.com.

I think it is little costly for just WhatsApp chat bot Review collected by and hosted on G2.com.

Easy way to import contacts and fast answertime of support. Review collected by and hosted on G2.com.

That you just have 24 hours to answer a chat, afterwards you must send a template to reactivate the chat. Review collected by and hosted on G2.com.

It has everything I need as a tech person.

Customer support is quick and responsive.

Interface is easy and understandable. Review collected by and hosted on G2.com.

There is nothing I could dislike about BotSpace, It has made my life even more easier. Review collected by and hosted on G2.com.