The platform is simple and demonstrates value quickly. The team at Bloomfire does a great job of thinking beyond the platform and providing materials and customized advice about how to implement their tool effectively. What stood out to me about Bloomfire from a content management perspective was the many ways they make it possible to group content. The Series feature in particular is fantastic and, altogether, I'm confident that their focus on enabling knowledge curation will contribute to the long-term success of using their knowledge management solution.

I would like to see more transparency and communication from the Bloomfire team regarding their development roadmap. They are eager to hear feedback and new ideas for the product, which is great, and I'd love to see them take it a step further by sharing their development plans with their user base more consistently. I believe that they are working toward being more transparent, and I look forward to seeing what they come up with!

If your goal is to enable knowledge sharing in a centralized platform at your organization, Bloomfire is worth assessing.

Lack of clarity about what constitutes a final solution/decision. The ability to select an accepted answer to questions in Bloomfire has motivated us to take seriously the process of making sure outstanding issues get resolved.

Important discussions & discoveries getting lost in email. Having one centralized place for knowledge to go & be found saves headache and angst and, ultimately, time & resources.

Bloomfire allows our growing Customer Success team to collaborate, share best practices, and fun tips & tricks. The digest feature allows users to control the frequency of updates and has significantly cut down on our internal emails.

The workflow for posting new content changed recently, and several of our posts did not include header images. We went back in and updated since we were missing all of the dog and baby memes!

We have significantly cut down on the number of internal emails and Bloomfire allows us to save content over a longer time period than our email retention policy allows.

An easy access to articles on different knowledge areas of our software. Search capabilities that generally yield the most appropriate results. A clean, easy-to-use interface.

None so far for any of my use cases. I have been satisfied with the product.

We have no worked with any of Bloomfire's competitors in the marketplace, and their product replaced a series of notes, google documents, and general knowledge in the heads of our customer success team. This platform has allowed us to centralize knowledge, search (instead of ask) for answers/solutions, interact with one another with questions, etc. It has greatly streamlined our ability to train and retrain employees. Finally, it has increased our knowledge capabilities and standards dramatically.

Bloomfire allows me to publish my assets and ideas to the wider community so that we can drive efficiencies and reuse across our community. It is easy to use, easy to give and receive feedback and really stimulates the conversation with on deeply technical topics with your peers. I use bloomfire all the time and would be much worse off with out it.

I have to say, there is not much I don't like about the platform. It has a good design, it's easy to use, simple to search, integrates well with document sources.

in a globally distributed team it is essential to have tools and platforms to collaborate and curate assets. I think we have driven a lot of time saving through reusing the assets that have been published to bloomfire. Key benefits are speed, reuse and quality

I enjoy using Bloomfire because it allows me to do many different things with my posts -- I can embed video, link within the site, organize information with tags, and search within my organization to find what I need.

It would be nice to put little "alerts" out on users' feeds to let them know about new features or important posts that have been published or updated. These could be time-limited so as not to clutter the feed.

It is helping users in our organization connect with one another and find out more about what is happening in different areas of our organization, solving the problem of our need to connect new users with existing subgroups.