BigMailer.io Reviews (24)

Reviews

BigMailer.io Reviews (24)

4.9
24 reviews

What do users say?

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Users consistently praise the customer support and affordability of BigMailer.io, highlighting its effectiveness in managing email campaigns without unnecessary complexity. Many appreciate the user-friendly interface that simplifies the process of sending emails and tracking results. A common limitation noted is the need for more email templates, but overall satisfaction remains high.

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Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Easy-to-Use Bulk Emailing with Excellent Support"
4.5/5
What do you like best about BigMailer.io?

What I like most about BigMailer is how easy it is to use while still offering everything I need to grow my business. I connected it to my website without any issues, and it’s become the main platform I use to send bulk emails for all of my events. It also helps me keep my email list organized, so I always have access to my subscribers in one place. Creating campaigns is simple, and I like being able to schedule emails and track how they’re performing. The customer support has been excellent as well. When I had a payment issue, their team responded quickly and solved the problem right away. Knowing I can count on fast, helpful support gives me confidence in using the platform. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

Honestly, I haven’t run into any major issues so far. The platform has worked well for my needs, and whenever I had a question or a payment issue, the support team resolved it quickly. I don’t have any real complaints at this time. Review collected by and hosted on G2.com.

Ash M.
AM
Ash M.
Online teacher
Small-Business (50 or fewer emp.)
"Great product, awesome support"
5/5
What do you like best about BigMailer.io?

I tried a lot of other mailing programs and I feel like this one is just by far the simplest but also gives a lot of options. In addition their customer service is really beyond any of the others. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

So far there is nothing that I just like about them. Before I didn't have split testing but they have already added this in so at this time with me it's all of my needs + more Review collected by and hosted on G2.com.

Michael T.
MT
Michael T.
President
Small-Business (50 or fewer emp.)
"Best-in-Class Ease of Use and Customer Service - The Gold Standard."
5/5
What do you like best about BigMailer.io?

Their ease of use and customer service is the best of any business. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

There is nothing I dislike. They are the best. Review collected by and hosted on G2.com.

Deepak M.
DM
Deepak M.
Sr. US IT Recruiter
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"BigMailer.io Review"
5/5
What do you like best about BigMailer.io?

In single place we can use everything within Bigmailer.io, it is very help is email marketing as sending email to multiple email at once Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

nothing as of which i dislike about bigmailer. Review collected by and hosted on G2.com.

Alan D.
AD
Alan D.
Founder / Owner
Small-Business (50 or fewer emp.)
"Bigmailer: Blasting Past the Competition"
5/5
What do you like best about BigMailer.io?

BigMailer is one of the most inexpensive, reliable email Blast services I have ever used—it outshines all of the competitors in terms of service, functionality, support, and, most importantly, price.

Support answers quickly and doesn't quit; they continue to follow up even when I think the issue is closed!

Don't Settle for Average. Choose Bigmailer Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

requires some technical knowledge to confirgure AWS Simple Mail to utilize but by doing so, you save money Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Awesome email service"
5/5
What do you like best about BigMailer.io?

We used mailchimp for 8 years and it got so expensive and the customer support went to hell when intuit aquired them. We looked for another solution and found bigmailer. The customer service there is outstanding, like a real business should be run. Not only switching saved us a lot of $$ but being able to get a human being in a very short period of time really makes a difference. Mailchimp keeps coming up with more and more add ons, but if all you want to do is send out emails, then they are awesome. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

Nothing. The whole team there is amazing and it just works. Review collected by and hosted on G2.com.

Lauren B.
LB
Lauren B.
ceo
Small-Business (50 or fewer emp.)
"Best platform by far"
5/5
What do you like best about BigMailer.io?

This is by far the best email platform. They are at a low price but deliverability is great and support is great. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

nothing. I love this product. It is so much better than any other service. Review collected by and hosted on G2.com.

Vishvangi P.
VP
Vishvangi P.
Small-Business (50 or fewer emp.)
"One of the Easiest Email Marketing Software."
4.5/5
What do you like best about BigMailer.io?

1. This software has a user-friendly interface which makes it easy for marketers to track, manage and create email campaigns.

2. It is a very good e-mail marketing platform.

3. It provides Analytics and Reporting of campaigns.

4. Customer support is reliable.

5. It allows to customize of email templates.

6. Helps to increase customers through E-mail marketing.

7. It's affordable. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

1. It's a new Software so people might not look into it so marketing is required to increase more users.

2. Might add some more templats.

No Cons I can see to this software. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"A fantastic email marketing and onboarding programme with all the right bells and whistles required!"
5/5
What do you like best about BigMailer.io?

I have been using BigMailer for over a year now. The platform is reliable, robust and easy to use. The level of customer support is fantastic. I am able to completely customise the campaigns based on brand and specific campaign, each with its own trigger based on members being added to different lists. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

They could offer a landing page builder for forms. Their existing forms builder is very basic and could offer more features. Other than that the platform is terrific! Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Would highly recommend the platform for anybody with limited marketing budget and in general"
5/5
What do you like best about BigMailer.io?

Very easy to set up and start running campaigns. Very cost-effective solution compared to other more popular options. Requires some knowledge of Amazon SES to configure but not dramatic if you have tech stuff. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

It would help to have the option to import products and have the ability to select them on the fly when creating an email campaign from the template. In other words, to have a template that can just have a design/styling while a content manager can select products and add them to the template for each campaign. Review collected by and hosted on G2.com.