--- title: Barracuda Email Gateway Defense Reviews meta_title: 'Barracuda Email Gateway Defense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how Barracuda Email Gateway Defense works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 40 scale: '5' date_modified: '2026-10-17' parent_category: name: Email Security url: https://www.g2.com/categories/email-security ---

Barracuda Email Gateway Defense Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

User Insights

Average based on 40 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Barracuda Email Gateway Defense Reviews (40)

Reviews

Barracuda Email Gateway Defense Reviews (40)

4.2
40 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and effective spam management, making it a reliable choice for email security. Many appreciate the quick response from customer support and the ability to customize reports, which enhances their experience. However, some users note that the interface can be difficult to navigate, especially for beginners.

Pros & Cons

Generated from real user reviews
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CY
Collin Y.
System Admin
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Email Gateway Defense"
5/5
What do you like best about Barracuda Email Gateway Defense?

It's nice to be able to monitor and block informing emails. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Gateway Defense?

When added emails to sender policies to block or exempt there are two different areas to add it. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Email Defence Gateway is a mature product, that has a lot of features, but the interface is aging."
4/5
What do you like best about Barracuda Email Gateway Defense?

Provides a lot of features that are needed at the email gateway, reasonably priced, easy to setup and integrate with Office365 etc. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Gateway Defense?

Aging interface needs updating, some features in relation to user management are difficult and cannot be done in bulk. Review collected by and hosted on G2.com.

Manoj S.
MS
Manoj S.
AGM IT
Enterprise (> 1000 emp.)
"Best Email Gateway Solution"
4.5/5
What do you like best about Barracuda Email Gateway Defense?

easy to configuration and policy creation, implementation and integration, graphic interface is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Gateway Defense?

Administrator can view all emails from admin panel that is against user privacy. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Barracuda Email Threat Scanner"
4/5
What do you like best about Barracuda Email Gateway Defense?

Barracuda Email Threat Scanner does what we need it to do. In today's world it helps eliminate all those unwanted emails and helps stop our employees from opening the wrong ones. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Gateway Defense?

I haven't found anything we don't like about this product. Review collected by and hosted on G2.com.

MB
Michael B.
Mid-Market (51-1000 emp.)
"Frustrating"
1/5
What do you like best about Barracuda Email Gateway Defense?

The pricing is fair. Support is responsive. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Gateway Defense?

The web interface is slow and prone to failure. False positives linger even after whitelisting. Changes are made without informing customers. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"A good spam filter and email archiving solution"
4/5
What do you like best about Barracuda Email Gateway Defense?

Barracuda Email Gateway Defense is a good spam and email archiving solution for small to mid-sized businesses. It is feature-rich and easy to set up. It includes robust anti-virus and phishing protection and can store incoming emails for future delivery if your mail system is offline. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Gateway Defense?

The Barracuda Email Gateway Defense GUI can be confusing to navigate at first. Once you learn where everything is located, it becomes easier to find what you are looking for. Finding the support portal to create support cases can be difficult to locate. It could certainly benefit from a more streamlined UX. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Barracuda for email security"
3.5/5
What do you like best about Barracuda Email Gateway Defense?

I like that there are separate areas for blocked or quarantine messages and there are descriptions as to what the issue is and what the next steps should be. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Gateway Defense?

That I have to log in to a separate application to view the quarantine mailbox Review collected by and hosted on G2.com.

RM
Rajiv M.
Business Analyst
Enterprise (> 1000 emp.)
"Email Threat Scanner"
4/5
What do you like best about Barracuda Email Gateway Defense?

Email threat application is a good application. Very easy to use and simple to work with. The application does everything that it is designed for. The tool also integrates well with other application Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Gateway Defense?

The look and feel of the email threat application is a little gray area I feel which needs a lot of enhancements. Apart from which I do not see any other issues with this application. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Easy to use and reliable anti spam service"
5/5
What do you like best about Barracuda Email Gateway Defense?

Barracuda Essentials is very easy to configure and use - has pretty good accuracy in stopping spam/phishing - easy to submit messages for quarantine - easy to add new users - "secure email" feature configured by simply entering a text phrase in new email message Subject Line - and, good pricing Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Gateway Defense?

pricing has substantially increased over past year Review collected by and hosted on G2.com.

Gabriel S.
GS
Gabriel S.
Analista de sistema
Mid-Market (51-1000 emp.)
"A complete solution of excellent protection for emails."
5/5
What do you like best about Barracuda Email Gateway Defense?

Barracuda Essentials is a great complete tool that we use with a complete solution in order to provide protection for our emails and data in Office 365 and Microsoft Exchange. What I also like is protection against advanced threats from Zero Day attacks and protects against deletions and hacking of information. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Email Gateway Defense?

No problems with Barracuda Essentials and no reports of technical problems or errors. The solution is collaborating a lot with work and productivity and safety. Review collected by and hosted on G2.com.

Questions about Barracuda Email Gateway Defense? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Barracuda Email Threat Scanner used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Perceived Cost

$$$$$
Barracuda Email Gateway Defense Comparisons
Barracuda Email Gateway Defense Features
Email Integration Suppor
Access Management
Auditing
Allow and block lists
Compliance
Anti-Malware/Anti-Spam
Encryption
Quarantine
Anti-Spam
Anti-Phishing
SURLB/URIBL Filtering