PDQ Enterprises, operating as PDQ Delivery LLC, has had a great experience using Bambi to support our daily NEMT operations. The software has helped improve our dispatching, scheduling, and overall trip coordination process, making it easier for our team to stay organized and operate efficiently.

As a non-emergency medical transportation company, dependable scheduling and communication are essential. Bambi has helped streamline our workflow, improve coordination between drivers and dispatch, and support the fast-paced demands of our business. The platform is user-friendly, reliable, and has helped our operations run more smoothly day to day.

We appreciate the operational support Bambi provides and would recommend it to other transportation companies looking for better dispatching and scheduling solutions. Review collected by and hosted on G2.com.

This shouldn't event be a question. Not a darn thing! Review collected by and hosted on G2.com.

I like that Bambi simplifies my day-to-day operations for dispatchers, drivers, and as a business owner, it allows me to oversee most of my business at the click of a button without confusion. Bambi is a far superior product compared to CTS Tripmaster. The transition from our old dispatch platform was seamless, and it has been fantastic ever since. The phone app for Bambi works 100% of the time and is phenomenal. Review collected by and hosted on G2.com.

The only thing that I think can use improvement is the computer screen chat feature. The notifications on it are a little buggy, just for the dispatchers. When you are a dispatcher using the Bambi application on a computer screen, the notifications don't always get sent through. Review collected by and hosted on G2.com.

I work as dispatcher for local NEMT business. Bambi is easy to use, edit, update and navigate. They are very responsive when there are questions. Review collected by and hosted on G2.com.

Would like to be able to see more than one day schedule at a time. Review collected by and hosted on G2.com.

I love the scheduling. Being able to see the whole dispatch schedule in a very easy-to-read format has been tremendously helpful. Having a facility portal where our clients can log in and submit ride requests and see the status of their current rides are just a couple of the main things I love about Bambi. The dispatch window is user-friendly, easy to use, and easy to understand, which makes getting rides on the calendar extremely simple and ensures that we have all the right accurate information. The facility portal is a huge value add to our clients since we don't have to charge them extra; they just get that with our standard service. Review collected by and hosted on G2.com.

We seem to have consistent trouble with the AI scheduling piece. Review collected by and hosted on G2.com.

Bambi is the combination of an intuitive platform and a team that truly understands the transportation industry. The system is easy to use and helps simplify dispatching and trip management, while the Bambi team has been responsive and collaborative. It feels like working with a partner who is invested in helping providers succeed. Review collected by and hosted on G2.com.

At this stage, there isn’t anything significant that stands out. As with any platform, there are always opportunities for continued enhancements as operational needs evolve, and the Bambi team has been receptive to feedback and collaboration. Review collected by and hosted on G2.com.

I appreciate how user-friendly Bambi is for both drivers and dispatchers. It effectively solves our dispatching routing issues by using Google Maps traffic tools to provide accurate estimated times of arrival, which really helps us with planning. The 'Run Bambi Run' feature is particularly valuable as it does the thinking and routing for us, including multi-loading for the most efficient trips, maximizing our revenue. The setup was easy and quick, making the transition smooth. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I love the functionality of Bambi—it's crisp and clean, making it easy to gather reports. It saves us hours each week on invoicing and reduces the time spent mapping out rides. The 'Run Bambi Run' feature has been super helpful in figuring out the best routes for each day. The initial setup was super easy, and it has helped us operate at a high level with a small staff. Review collected by and hosted on G2.com.

I would love to see more historical data or information on each van specifically, like if we could input odometer readings and pull reports from that. Review collected by and hosted on G2.com.

I like using Bambi for NEMT ride planning and CRM. It offers efficient task assignment and is very easy to set up. The ease of use is one of my favorite aspects, as it gets rid of the use of paper by having everything within the app, which simplifies operations planning for the following day. Review collected by and hosted on G2.com.

I hope I'm able to change the schedule and assignments for the day while using the phone app. Review collected by and hosted on G2.com.

What we like most about Bambi is how it brings everything into one place and keeps our operation moving. It improves communication between dispatch and drivers and gives better visibility into rides throughout the day. In a business where timing matters, that kind of clarity and coordination makes a real difference. Review collected by and hosted on G2.com.

At the moment, there isn’t anything about it that we don’t like. Review collected by and hosted on G2.com.

I really find Bambi Dispatch and Software to be a game changer for our transportation operations. It's easy to use, which is a big plus. The platform helps streamline scheduling and dispatching, making managing payers and pricing straightforward. It has improved our efficiency, reduced errors, and helped us better serve our clients. I particularly like the pricing scheme feature, which is helpful for handling multiple clients with different payers but the same pricing. The initial setup was very easy, and they provided helpful videos both within the software and on YouTube. I researched before choosing Bambi and found it to be the most cost-effective and easiest to use option. Review collected by and hosted on G2.com.

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