The G2 on Azure OpenAI Service

Azure OpenAI Service Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use of Azure OpenAI Service remarkable, appreciating its low learning curve and smooth UI. (3 mentions)

Users appreciate the model variety in Azure OpenAI Service, benefiting from early access to diverse advanced AI models. (3 mentions)

Users value the productivity improvement offered by Azure OpenAI Service, streamlining tasks and enhancing efficiency effortlessly. (2 mentions)

Users value the powerful REST API access to various language models, enhancing their development experience with GPT-4. (1 mentions)

Users find the ease of use and utility of Azure OpenAI Service remarkable for enhancing everyday communication. (1 mentions)

Users value the seamless integration of Azure OpenAI Service with Microsoft's cloud, enhancing application development and scalability. (1 mentions)

Users find the pricing of Azure OpenAI Service to be quite high, making it less accessible for individuals. (4 mentions)

Users face complex implementation challenges when transitioning from public OpenAI to Azure OpenAI Service. (1 mentions)

Users find the complexity of generation tests in Azure OpenAI Service challenging due to prior subscription requirements. (1 mentions)

Users find the complex setup of Azure OpenAI Service challenging, making management and usage difficult. (1 mentions)

Users highlight the significant costs associated with Azure OpenAI Service, which can affect overall budget management. (1 mentions)

Top Pros or Advantages of Azure OpenAI Service

1. Ease of Use

Users find the ease of use of Azure OpenAI Service remarkable, appreciating its low learning curve and smooth UI.

See 3 mentions

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Avinash S.

Mid-Market (51-1000 emp.)

4.0/5

"A well built AI tool"

What do you like about Azure OpenAI Service?

The ability to utilise chat GPT, including the GPT-4 would be the best experience for me. This is extremely useful in most of your day to day usecases

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Extensive Azure open AI Service"

What do you like about Azure OpenAI Service?

Azure Open AI Service has a wide range of tools like natural process language, and recognizing the image these are very useful for business as they ca

2. Model Variety

Users appreciate the model variety in Azure OpenAI Service, benefiting from early access to diverse advanced AI models.

See 3 mentions

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Akshat K.

Enterprise (> 1000 emp.)

5.0/5

""Azure OpenAI Service: Powerful AI Capabilities in the Cloud""

What do you like about Azure OpenAI Service?

I like that Azure OpenAI Service offers seamless integration with Microsoft’s cloud infrastructure, providing access to advanced AI models with robust

Alejandro T.

Mid-Market (51-1000 emp.)

5.0/5

"Deployment using Azure OpenAI Studio and deployment using the REST API"

What do you like about Azure OpenAI Service?

the use of base models and the option to create custom base models

3. Productivity Improvement

Users value the productivity improvement offered by Azure OpenAI Service, streamlining tasks and enhancing efficiency effortlessly.

See 2 mentions

See Related User Reviews

Avinash S.

Mid-Market (51-1000 emp.)

4.0/5

"A well built AI tool"

What do you like about Azure OpenAI Service?

The ability to utilise chat GPT, including the GPT-4 would be the best experience for me. This is extremely useful in most of your day to day usecases

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Extensive Azure open AI Service"

What do you like about Azure OpenAI Service?

Azure Open AI Service has a wide range of tools like natural process language, and recognizing the image these are very useful for business as they ca

4. Access

Users value the powerful REST API access to various language models, enhancing their development experience with GPT-4.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Boosting language models leveraging aritificial intelligence with Azure OpenAI Service"

What do you like about Azure OpenAI Service?

Powerful REST API access to available language models, including GPT-4

5. AI Technology

Users find the ease of use and utility of Azure OpenAI Service remarkable for enhancing everyday communication.

See 1 mentions

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Avinash S.

Mid-Market (51-1000 emp.)

4.0/5

"A well built AI tool"

What do you like about Azure OpenAI Service?

The ability to utilise chat GPT, including the GPT-4 would be the best experience for me. This is extremely useful in most of your day to day usecases

6. Integrations

Users value the seamless integration of Azure OpenAI Service with Microsoft's cloud, enhancing application development and scalability.

See 1 mentions

See Related User Reviews

Akshat K.

Enterprise (> 1000 emp.)

5.0/5

""Azure OpenAI Service: Powerful AI Capabilities in the Cloud""

What do you like about Azure OpenAI Service?

I like that Azure OpenAI Service offers seamless integration with Microsoft’s cloud infrastructure, providing access to advanced AI models with robust

Top Cons or Disadvantages of Azure OpenAI Service

1. Expensive

Users find the pricing of Azure OpenAI Service to be quite high, making it less accessible for individuals.

See 4 mentions

See Related User Reviews

Akshat K.

Enterprise (> 1000 emp.)

5.0/5

""Azure OpenAI Service: Powerful AI Capabilities in the Cloud""

What do you dislike about Azure OpenAI Service?

I dislike that Azure OpenAI Service can be complex to set up and manage, and its pricing can be high for extensive usage.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Extensive Azure open AI Service"

What do you dislike about Azure OpenAI Service?

Azure services have Significant costs, we have to pay as we use the services depends on the bussiness. Stable internet connection is required to func

2. Complex Implementation

Users face complex implementation challenges when transitioning from public OpenAI to Azure OpenAI Service.

See 1 mentions

See Related User Reviews

Rafael M.

Enterprise (> 1000 emp.)

4.0/5

"Good for using the OpenAI service but without privacy issues"

What do you dislike about Azure OpenAI Service?

It is not a seamless transition from public OpenAI to Microsoft's solution and you may need to review certain application logic belonging to authentic

3. Complexity

Users find the complexity of generation tests in Azure OpenAI Service challenging due to prior subscription requirements.

See 1 mentions

See Related User Reviews

Alejandro T.

Mid-Market (51-1000 emp.)

5.0/5

"Deployment using Azure OpenAI Studio and deployment using the REST API"

What do you dislike about Azure OpenAI Service?

the complexity when performing generation tests with C# code since it requires a prior subscription

4. Complex Setup

Users find the complex setup of Azure OpenAI Service challenging, making management and usage difficult.

See 1 mentions

See Related User Reviews

Akshat K.

Enterprise (> 1000 emp.)

5.0/5

""Azure OpenAI Service: Powerful AI Capabilities in the Cloud""

What do you dislike about Azure OpenAI Service?

I dislike that Azure OpenAI Service can be complex to set up and manage, and its pricing can be high for extensive usage.

5. Data Security

Users highlight the significant costs associated with Azure OpenAI Service, which can affect overall budget management.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Extensive Azure open AI Service"

What do you dislike about Azure OpenAI Service?

Azure services have Significant costs, we have to pay as we use the services depends on the bussiness. Stable internet connection is required to func

Top-Rated Alternatives

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St Paul, MN U.

Champion and director

Small-Business (50 or fewer emp.)

6/22/2025

"Customisable openAI services"

5/5

What do you like best about Azure OpenAI Service?

Azure openAI services provide most of the openAI services with a direct integration with Azure services, at a cost effective pricing model as compared to openAI API integration and an openAI subscription. Review collected by and hosted on G2.com.

What do you dislike about Azure OpenAI Service?

Most text to video and video processing services are lagging compared to an openAI subscription. Review collected by and hosted on G2.com.

Raman M.

SDE

Enterprise (> 1000 emp.)

1/28/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Useful and cost effective service offered by Microsoft"

4/5

What do you like best about Azure OpenAI Service?

It has a very good documentation and is useful for the policy bot usecase which the team is working on. Review collected by and hosted on G2.com.

What do you dislike about Azure OpenAI Service?

One of the key issue with Auzre OpenAI is that currently it only supports limited regions and the pricing is less transparent and the overall community supoort needs to be improved Review collected by and hosted on G2.com.

Nirav V.

Assistant Manager

Small-Business (50 or fewer emp.)

2/6/2025

"Best OpenAI API & deployment provider for Enterprise"

5/5

What do you like best about Azure OpenAI Service?

- Serverless mode

- Pay for used tokens only

- Custom Endpoint

- Fine tuning Review collected by and hosted on G2.com.

What do you dislike about Azure OpenAI Service?

- Tracking is bit complex

- For every task need approval, and it take a lot of time Review collected by and hosted on G2.com.

Dwaipayan B.

Associate Analyst

Enterprise (> 1000 emp.)

11/23/2024

"Review regarding integration of LangChain with AzureOpenAI services"

5/5

What do you like best about Azure OpenAI Service?

Most of the new Large Language Models from OpenAI are available pretty early to use, the UI is smooth, it is easier to fine tune or deploy LLMs in the portal. Review collected by and hosted on G2.com.

What do you dislike about Azure OpenAI Service?

The newer the model becomes, the costlier it gets. Review collected by and hosted on G2.com.

Avinash S.

Sales SDR

Mid-Market (51-1000 emp.)

5/23/2024

"A well built AI tool"

4/5

What do you like best about Azure OpenAI Service?

The ability to utilise chat GPT, including the GPT-4 would be the best experience for me. This is extremely useful in most of your day to day usecases and can help you in modulating your messages to a very well written paragraph. It's also pretty simple to use and has a extremely low learning curve as such. Review collected by and hosted on G2.com.

What do you dislike about Azure OpenAI Service?

The one downside I would have to say about Azure OpenAI services would be the pricing. It's a bit expensive for individuals to purchase and the avaliability of feautres after purchasing is very vast and it would be better if they can have some of them in the free plan as well. Review collected by and hosted on G2.com.

Akshat K.

GET, Cloud Security

Enterprise (> 1000 emp.)

8/8/2024

""Azure OpenAI Service: Powerful AI Capabilities in the Cloud""

5/5

What do you like best about Azure OpenAI Service?

I like that Azure OpenAI Service offers seamless integration with Microsoft’s cloud infrastructure, providing access to advanced AI models with robust scalability and security. Review collected by and hosted on G2.com.

What do you dislike about Azure OpenAI Service?

I dislike that Azure OpenAI Service can be complex to set up and manage, and its pricing can be high for extensive usage. Review collected by and hosted on G2.com.

What problems is Azure OpenAI Service solving and how is that benefiting you?

Azure OpenAI Service solves the challenge of integrating advanced AI models into applications by providing easy access to powerful tools like GPT-4. This benefits me by enabling the development of sophisticated AI-driven features with scalable infrastructure and robust security, streamlining complex tasks and enhancing productivity. Review collected by and hosted on G2.com.

Gab K.

Senior Lead Engineer

Insurance

Mid-Market (51-1000 emp.)

5/15/2024

"Nearly same experience as the official OpenAI"

5/5

What do you like best about Azure OpenAI Service?

Features are catching up fast with the officiL OpenAI one, it's especially usable for countries where OpenAI do not officially support now. Review collected by and hosted on G2.com.

What do you dislike about Azure OpenAI Service?

Some models are only available in certain regions, that makes the management difficult if you need multiple and end up having multiple regions configured. Review collected by and hosted on G2.com.

Vignesh K.

Manager of operations

Mid-Market (51-1000 emp.)

5/27/2024

"Microsoft azure open ai services"

4/5

What do you like best about Azure OpenAI Service?

It gives a high level of satisfaction with the service but leaves much for improvement. Overall, its a positive experience with Azure OpenAI Service. Review collected by and hosted on G2.com.

What do you dislike about Azure OpenAI Service?

I actually feel it's functionality is highly tough to understand in the beginning and takes time to get used to it. Review collected by and hosted on G2.com.

What problems is Azure OpenAI Service solving and how is that benefiting you?

It solves various problems related to nlp, including text generation, translation, sentiment analysis, and many more. Improved efficiency in handling large datas of text data, automation of repetitive tasks, enhanced customer interactions through chatbots, & betters the decision-making through insights. Review collected by and hosted on G2.com.

Utkarsh G.

Associate Cloud Infra & DevOps Engineer

Enterprise (> 1000 emp.)

5/7/2024

"Azure OpenAI"

5/5

What do you like best about Azure OpenAI Service?

We can directly use any gpt models even the latest one and integrate them in our applications. It helped me very much in my LLMOps POC. Review collected by and hosted on G2.com.

What do you dislike about Azure OpenAI Service?

No dislikes as of now since the cost of per answer is also very cheap. Review collected by and hosted on G2.com.

Rafael M.

Platform Engineer

Enterprise (> 1000 emp.)

5/17/2024

"Good for using the OpenAI service but without privacy issues"

4/5

What do you like best about Azure OpenAI Service?

It doesn't collect the information that the original vendor based OpenAI does, so you can get more assurance that your Data is safe, and while competitors such as Anthropic offer safer alternatives, they are not available in Europe or can recognize images get. Functionality that Azure OpenAI does have. Review collected by and hosted on G2.com.

What do you dislike about Azure OpenAI Service?

It is not a seamless transition from public OpenAI to Microsoft's solution and you may need to review certain application logic belonging to authentication and api requests. Review collected by and hosted on G2.com.