AI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

2/15/2024

"Avantra - Automation Tool"

4/5

What do you like best about Avantra?

AVANTRA By Syslink is quite flexible and easy to use, implement and understand tool. In recent, many new Add-Ins library automations were added by syslink like ST03N Dialog Response Time, system copy, system refresh etc...and we are working on them and will roll out soon to our customer MBAG. Review collected by and hosted on G2.com.

What do you dislike about Avantra?

Not much but yes few points ate there where Syslink needs to improve-

1) Customer Support- Their approach to address the ticket queries raised by customer and response they are providing.

2) Few bugs reported in the tool feature like kernel version detection, agent upgrade and its been like more than months but vendor haven't releases any patch to fix that post promising many times. Review collected by and hosted on G2.com.

What problems is Avantra solving and how is that benefiting you?

As a BASIS Administrator there are many tasks which we used to do manually all the time like preparaing Health Check report, various upgrades like host agent, kernel upgrade and day to day monitoring. We have been using Avantra since 3 years and its been a boon to us, now all servers, systems, BO systems, standlaone DB's, Cloud connectors all are being monitored using various standard and customs checks in avantra. Its automation capabilities and integration with ServiceNow for alerting is quite awesone. Most of the basis tasks avantra has automated alomost and we are using like kernel upgrade and many more to go like system refresh, system copy, Transport etc.. Review collected by and hosted on G2.com.

PP

Partha Protim P.

Product Specialist

Enterprise (> 1000 emp.)

12/22/2021

"Avantra review"

3.5/5

What do you like best about Avantra?

The tool is very User-friendly, has advanced features such as alerts and monitoring. I also like its ability to customize and generate reports which we can share with the management. Compared to many such products, Avantra is very easy to deploy. Review collected by and hosted on G2.com.

What do you dislike about Avantra?

The tool has issues related to deployment in legacy operating systems. We also faced troubles during the alert configurations. Another drawback is in the customization of reports. The reports are auto-generated with limited functionalities to customize. Review collected by and hosted on G2.com.

Recommendations to others considering Avantra:

Avantra is the leading business process management automation platform for IT operations. Go for it. Review collected by and hosted on G2.com.

What problems is Avantra solving and how is that benefiting you?

We currently use Avantra for business process monitoring, performance ad compliance monitoring, health checks, automated SAP operations, and collaboration with different IT stakeholders. Review collected by and hosted on G2.com.

JK

John K.

Mathematician, Financial Analyst

Enterprise (> 1000 emp.)

11/5/2021

"Easiest way to transform your business digitally and enhance customer experience."

5/5

What do you like best about Avantra?

The tool is user-friendly such that you don't need prior knowledge to use and implement. The tool meets all the requirements and helps to increase business customer score ratings and reduce operational costs. Review collected by and hosted on G2.com.

What do you dislike about Avantra?

Meets the requirement and exceeds expectations. Review collected by and hosted on G2.com.

Recommendations to others considering Avantra:

Highly recommend Avantra to any business, small or large. Review collected by and hosted on G2.com.

What problems is Avantra solving and how is that benefiting you?

We used to suffer from a high business operational cost due to the traditional way of operating the business. We needed a tool that would enhance our customer rating as well as reduce the business operating cost. With Avantra, we were able to achieve the digitization goal. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/23/2021

"Pretty Good Software"

4/5

What do you like best about Avantra?

I like that Avantra is easy to use and makes financial management smooth. Review collected by and hosted on G2.com.

What do you dislike about Avantra?

I do not dislike anything about Avantra. I think its a good software. Review collected by and hosted on G2.com.

HA

Habibulahi A.

Accountant

Small-Business (50 or fewer emp.)

9/3/2021

"Evaluating the performance of Avantra Software"

4.5/5

What do you like best about Avantra?

It is an easy and user-friendly application. Review collected by and hosted on G2.com.

What do you dislike about Avantra?

I like everything about the application. Review collected by and hosted on G2.com.

UA

Verified User in Architecture & Planning

Mid-Market (51-1000 emp.)

11/17/2021

"Simplifies SAP Operations"

5/5

What do you like best about Avantra?

Automatically generates SLA reports, saving a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Avantra?

Maybe a better documentation of the API, but overall satisfied. Review collected by and hosted on G2.com.

AR

Verified User in Retail

Enterprise (> 1000 emp.)

10/2/2020

"Great way to automate SAP operations"

5/5

What do you like best about Avantra?

I love that we can automate all the daily and real-time monitoring and that we have can automatically generate SLA reports. It is so nice not have to do it using Solman. Review collected by and hosted on G2.com.

What do you dislike about Avantra?

Nothing really. I love it!

I guess I would love for them to improve their UI. Review collected by and hosted on G2.com.

Recommendations to others considering Avantra:

Let them show it to you, you'll be amazed how many things you always wanted some tool to do, Avantra does Review collected by and hosted on G2.com.

What problems is Avantra solving and how is that benefiting you?

We solve several things:

1. We've lately migrated some of our SAP workloads to Google Cloud and the integration allowing us to automatically scale SAP based on its performance and real-time needs

2. We needed a way to use ServiceNow for the SAP environment - using Avantra we can

3. We were drowning in too many false alarms which were making it really hard to find the root-cause Review collected by and hosted on G2.com.

GB

geoff b.

Small-Business (50 or fewer emp.)

10/2/2020

"Avantra experience"

4.5/5

What do you like best about Avantra?

Ability to customize alerting, reporting, and dashboards Review collected by and hosted on G2.com.

What do you dislike about Avantra?

The documentation is verbose. A quick start guide would be helpful. Review collected by and hosted on G2.com.

Recommendations to others considering Avantra:

Execute a trial of the product Review collected by and hosted on G2.com.

What problems is Avantra solving and how is that benefiting you?

We have progressed from a basic use (historic review of servers and systems), to more proactive activity (SNow integration, alerts to functional users). The product is quite functional, but has a bit of a learning curve. A recent upgrade went very smooth. Review collected by and hosted on G2.com.

OW

Oliver W.

Senior Sales Manager Cloud

Enterprise (> 1000 emp.)

7/16/2020

"As a service provider Avantra is the perfect SAP monitoring software"

5/5

What do you like best about Avantra?

As a service provider, we have found an SAP monitoring solution with automated service reports and custom checks that has no competition on the market. We would recommend Avantra at any time. The support team was always helpful and the know-how was unrivalled. Review collected by and hosted on G2.com.

What do you dislike about Avantra?

we cannot report anything negative about Avantra and its services and products Review collected by and hosted on G2.com.

Recommendations to others considering Avantra:

Just take the trial version for free and make your own experience. Review collected by and hosted on G2.com.

What problems is Avantra solving and how is that benefiting you?

we have the possibility to generate live reports directly at the customer's site and reduce the manual activities in SAP Basis to a minimum. Review collected by and hosted on G2.com.

CI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/25/2017

"The Real time easy Monitoring tool"

5/5

What do you like best about Avantra?

it have the great functionality to monitor the application, database, OS on realtime to send alert, with very flexiable implementation method Review collected by and hosted on G2.com.

What do you dislike about Avantra?

Documentation availibility is less which can helpt to improvise the issues facing during the support. Review collected by and hosted on G2.com.

Recommendations to others considering Avantra:

Simply the best light waight less effots and best real time monitoring tool which all customer can use in the existing landscape with lots of fucntionality of email, SMS alerting on real time base with recommended resolutions with the alert. Review collected by and hosted on G2.com.

What problems is Avantra solving and how is that benefiting you?

we were facing the reporting issue for our SAP landscape, after implementing Xandira monitoring tool in our enviornment customer were happy to receive the monthly report with graphical as well as tabular form for the alert generation mechanism Review collected by and hosted on G2.com.

Avantra Reviews (12)

Avantra Reviews (12)

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