Astrella Reviews (51)

Reviews

Astrella Reviews (51)

4.5
51 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how intuitive the interface is and how responsive the team is to inquiries. Many appreciate the seamless integration with existing systems, making cap table management straightforward and efficient. However, some users note that report generation can be slower than desired.

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McNair J.
MJ
McNair J.
Data analyst
Financial Services
Small-Business (50 or fewer emp.)
"Effortless Setup and Seamless Integration with Astrella"
4.5/5
What do you like best about Astrella?

Astrella is one of those tools that fits right in without the usual setup headaches. it was incredibly easy to get started, an i found myself using it almost daily without needing much guidance. The interface is clean, intuitive and everything connect smoothly with the systems we already use, From HR to finance. Managing equity data feels simple, organized and surprisingly enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Astrella?

Sometimes reports takes a little time to generate than i will like. Review collected by and hosted on G2.com.

Ian M.
IM
Ian M.
CEO
Small-Business (50 or fewer emp.)
"The worst ever. Can't wait to never log into your system again (selling my company)"
0/5
What do you like best about Astrella?

Nothing. Even this feedback form is terrible with minimum characters Review collected by and hosted on G2.com.

What do you dislike about Astrella?

Everything. The UI is terrible. The organization of data is clunky. This is quite possibly the worst software I have ever used. The onboarding was a joke. The way my data was transferred has created hours of work. Review collected by and hosted on G2.com.

TC
Troy C.
CEO
Small-Business (50 or fewer emp.)
"Anashe is the reason we came over from LTSE. She always provide the right guidance and support"
5/5
What do you like best about Astrella?

Live support is excellent and fast. Follow-up is outstanding. Overall support and guidance is best in industry. Review collected by and hosted on G2.com.

What do you dislike about Astrella?

None yet! Keep Anashe!!! She makes our lives much easier managing and sharing our capable. Review collected by and hosted on G2.com.

Paul K.
PK
Paul K.
President/CEO
Mid-Market (51-1000 emp.)
"Highest Praise for this Product"
5/5
What do you like best about Astrella?

Our implementation representative, 'Angela', deserves high praise. She has consistently exceeded our expectations. The product itself is remarkably user-friendly compared to others we have tried, and for that, we are incredibly grateful.

However, Angela's assistance has elevated the overall experience, making it not only more pleasant but also highly efficient. Once again, we cannot express enough praise for both the product and our dedicated, helpful, and friendly representative. With her assistance, the ease of implementation has been remarkable and refreshing compared to other software experiences we have had. Review collected by and hosted on G2.com.

What do you dislike about Astrella?

We have nothing negative to say. The experience has been overwhelmingly positive, surpassing any other we have had. We have not identified any negative aspects so far, which is a highly commendable compliment. Review collected by and hosted on G2.com.

MM
Monika M.
HR ICT Functional Application Owner
Mid-Market (51-1000 emp.)
"Easy to use for Administrator and User"
4/5
What do you like best about Astrella?

First - implementation. As I am administrator of the system data implementation was the main thing I needed to do. I received really great help and istructions/trainings how to do everything. Onlny problem we had was connected with award letter view, but Astrella team helped us with this.

Second - Platform. It is quite easy to use and intuitive for both - Admin and employee view. It could work faster, I think.

Third - I like customer support, quick and really helpful.

I can't say anything about integration yet - we only have plans for this for the future. Review collected by and hosted on G2.com.

What do you dislike about Astrella?

Problem with mobile app (some bugs on Android)

no proper Audit report (where I did what changes, and who was removed from the system with employee details)

Bad format of numbers in report (it's easy to fix in excel but annoying). I shared this problem months ago and still the same. Review collected by and hosted on G2.com.

SG
steve g.
CFO
Small-Business (50 or fewer emp.)
"Solid cap table management offering"
4/5
What do you like best about Astrella?

- Easy for us to manage our cap table

- Functionality works well

- Customer support is very responsive (major kudos) Review collected by and hosted on G2.com.

What do you dislike about Astrella?

More fit & finish on some functions would be nice:

- more investor self-service

- more control over work-flows, e..g option exercises

- More "what if" capability on Exit Modeling. Review collected by and hosted on G2.com.

DC
David C.
Small-Business (50 or fewer emp.)
"Astrella was the solution that we were looking for at an affordable price."
4/5
What do you like best about Astrella?

We were looking for a platform to do our Cap Table on that was affordable, LLC friendly, and easy to use. Astrella checked all those boxes for us and more. The Astrella team was great to work with as they met our needs through out the process. The customer support is great and always very helpful in addressing our needs. Review collected by and hosted on G2.com.

What do you dislike about Astrella?

Astrella may not have the brand recognition or all the features as some of their larger competitors; however, for a small start LLC they meet all your needs at an affordable price that is unmatched. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Mid-Market (51-1000 emp.)
"Good customer support"
5/5
What do you like best about Astrella?

Astrella is a very powerful CAP table management tool. I especially appreciate the customer support I'm receiving from Angela and Anashe - they're making the exprience useful for our company. I'm appreciative of their help. Review collected by and hosted on G2.com.

What do you dislike about Astrella?

No problems noted with Astrella. We are enjoying working with it. Review collected by and hosted on G2.com.

David M.
DM
David M.
Investment Associate
Small-Business (50 or fewer emp.)
"East to use and understand"
3.5/5
What do you like best about Astrella?

Scenario Planning Tools and Cap Table Management Review collected by and hosted on G2.com.

What do you dislike about Astrella?

Pricing is very high compared to other tools Review collected by and hosted on G2.com.

Robert B.
RB
Robert B.
Small-Business (50 or fewer emp.)
"Excellent Tech Support"
4.5/5
What do you like best about Astrella?

I am not a specialist in securities and Astrella software is easy enough for me to keep an accurate cap table, and versitile/powerful for future uses when we grow as a company. Review collected by and hosted on G2.com.

What do you dislike about Astrella?

Not every dropdown feature has "help" info. The main features do, but there are some eaoteric elements that could use descriptions. Review collected by and hosted on G2.com.