We use Amiqus daily for client onboarding, ID verification, and AML, and what’s stood out most is how much of the process it takes off our desks and puts into the client’s hands. Rather than asking people to come in with passports and utility bills, we send a secure link by email and the client completes their photo ID and biometric check from their own phone in a few guided steps. For us, that has turned a multi-day back-and-forth into something most clients finish the same evening, and it’s also removed the awkwardness of having to chase people for documents. Review collected by and hosted on G2.com.

From a UI/UX perspective for clients, the overall flow is clean and works well for most people. However, a minority of our older or less tech-confident clients still get stuck at the biometric/liveness step—most often due to camera permission prompts or difficulty getting the right document-scanning angle. The result is the occasional support call or a check that needs to be re-sent, which slows down what is otherwise a same-day process. Clearer, in-the-moment guidance—such as a brief “what to do if your scan fails” prompt, or an obvious fallback path—would likely reduce these drop-offs. Review collected by and hosted on G2.com.

The layout of the Amiqus platform compared to other ones I have seen in the past is very clear and professional. The layout of the templates is very good and it is very easy to create new check types of which the support and management team help to set up prior to going live Review collected by and hosted on G2.com.

On occasions if email addresses for references bounce back instead of Amiqus going out to the candidate to obtain a new email contact we have to do this at our end however this is only a minor thing and there is not much to dislike about Amiqus! Review collected by and hosted on G2.com.

It’s been really useful to subscribe to the same platform our largest client uses. It has significantly improved our workflow by minimising the time spent on emails and calls just to verify information. The implementation and support team—especially Katie and Andrisha—have been incredibly supportive, helpful, and responsive throughout. Review collected by and hosted on G2.com.

One issue I’ve run into is that some organisations don’t respond promptly to Amiqus’ employment reference requests, although I’m not sure how that could be improved. I’d also like to see an e-sign capability. Review collected by and hosted on G2.com.

Amiqus has streamlined our pre-employment checks and reduced manual chasing, which has lead to cost savings. The onboarding and support team have been brilliant, making it really easy to get started. They pre-set up all our templates and branding, allowing us to hit the ground running, and they accommodated all the questions from our legal and data protection teams. Different templates are easy to set up and personalise and it's easy to track spend. Amiqus offers a simple one-platform solution for our complex business needs across the UK, Europe, and South Africa, making the journey for new hires streamlined and easy. Additionally, the reports from Amiqus are more in-depth than those from other providers. Review collected by and hosted on G2.com.

Not so much a dislike as a minor thing that could be improved. For South Africa, the consent form has to be downloaded by the new hire and printed and signed rather than an online option which we had previously with our past provider - it's not a big problem, just a little clunky. Review collected by and hosted on G2.com.

I think Amiqus is very convenient, and most of our employees or candidates have mentioned the ease of using it. The user experience is beautiful, and it provides us with detailed reports on everything we are looking for, like DBS checks and right to work checks. All the information is in one full document, making it easy for us to read and encapsulate every single detail we're looking for. Review collected by and hosted on G2.com.

None. Recently, some operational teams mentioned that hard copies of the DBS reports were being sent to the office, which was not necessary anymore since the PDF provides a detailed report of all the checks . We did not know at first that there was an option on the backend to toggle this off. but the Customer Service Team at Amiqus provided guidance on how to toggle this off and include guidance to the candidates not to select this option. Review collected by and hosted on G2.com.

I really like Amiqus for its ongoing commitment to improvement and the excellent level of support we receive. The platform is continually evolving, and you can see that user feedback is taken on board. The regular updates and improvements make the software more efficient and easier to use in practice. The support is excellent; having a dedicated account manager like Iain Brand makes a huge difference. He's always available, happy to talk through ideas, and very quick to help resolve any issues. This combination of strong software and great people truly sets Amiqus apart for me. Also, using modern technology, including AI and biometric verification, gives me a high level of confidence in the checks being carried out. Review collected by and hosted on G2.com.

I would like the results of the watchlist check to be more targeted - less fuzzy hits. Review collected by and hosted on G2.com.

I find Amiqus incredibly easy to use, which really saves me time. Its system allows clients to provide necessary documents at any time without having to physically visit our office, which means we get the required documents much quicker. I also appreciate that it makes it easier and quicker for us to meet our legal requirements, offering far more convenience for clients. The initial setup was very easy. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

It makes the employee onboarding experience more accurate and efficient, while also giving me reassurance that we’re staying compliant. Review collected by and hosted on G2.com.

Sometimes employee onboarding can be delayed if some of the information entered by the employee doesn’t display correctly or isn’t reflected properly in the system. Review collected by and hosted on G2.com.

I like the user interface of Amiqus for both the client filling out information and the back office website for reviews; it's really easy to use. It's great that everything is stored in one place, making it easy to access and see if further information is needed. I can then use the interface to request more info without hassle. I also appreciate that with Amiqus, the clients can input their own information, which was a lot more manual with our previous product. I find it very efficient, especially since Amiqus is continually adding improvements and upgrades, making it better over time. The initial setup was very easy, which was a relief. Review collected by and hosted on G2.com.

The only issue is the platform on which clients use the forms, like phones or tablets, where sometimes open banking does not work. I'm not sure if this is an Amiqus issue or an open banking issue but just to ensure the software is usable on all devices. Review collected by and hosted on G2.com.

Its a good system to use, easy to navigate and keeps our clients ID secure and in one place.

It also has great support services with issues and help on the system. Review collected by and hosted on G2.com.

if a clients middle name is not known, trying to search under one name doesnt always bring up the results Review collected by and hosted on G2.com.