--- title: Amazon AWS Platform Reviews meta_title: 'Amazon AWS Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how Amazon AWS Platform works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 84 scale: '5' date_modified: '2026-10-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Amazon AWS Platform Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the cost-effective pricing of AWS, benefiting from flexible pay-as-you-go options for their business needs. (1 mentions)
Users praise AWS Platform for its top-notch customer support, enhancing their overall cloud experience and satisfaction. (1 mentions)
Users value the free services offered by AWS, enabling easy access and flexibility for startups and small businesses. (1 mentions)
Users value the scalability of Amazon AWS, enabling flexible growth without significant upfront costs. (1 mentions)
Users value the unmatched variety of AWS services, which offers flexibility and scalability for startups and small businesses. (1 mentions)
Users find the billing issues on AWS complex, leading to unexpected charges and the need for alerts. (1 mentions)
Users find the management console overwhelming and struggle with the complex pricing structure, leading to potential billing surprises. (1 mentions)
Users find the overwhelming choices in AWS's Management Console challenging, complicating the onboarding experience for newcomers. (1 mentions)
Users find the unexpected costs from AWS's complex pricing structure challenging, often needing billing alerts to manage expenses. (1 mentions)

Top Pros or Advantages of Amazon AWS Platform

Top Cons or Disadvantages of Amazon AWS Platform

Amazon AWS Platform Reviews (84)

Reviews

Amazon AWS Platform Reviews (84)

4.7
84 reviews
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Atharva P.
AP
Atharva P.
Cloud BI Engineer
Enterprise (> 1000 emp.)
"Extensive Ecosystem, Steep Learning Curve"
4/5
What do you like best about Amazon AWS Platform?

What I like best about Amazon AWS Platform is the breadth of services available across compute, storage, databases, ML, networking, analytics, and security. It provides a mature cloud ecosystem that allows us to build landscape applications without managing large amounts of infrastructure. I appreciate the flexibility of choosing managed services such as Lambda, RDS, S3, Glue, Redshift, and managed Airflow, which helps teams focus more on business requirements rather than infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Amazon AWS Platform?

There are a large number of services and configuration options, which can make the platform have a steep learning curve. Cost management can also become challenging if governance and monitoring are not implemented properly. In addition, troubleshooting IIM permissions across multiple services sometimes requires significant effort. Review collected by and hosted on G2.com.

jay d.
JD
jay d.
Full Stack Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"**Powerful, Scalable, and Reliable Cloud Platform**"
4.5/5
What do you like best about Amazon AWS Platform?

I like AWS best for its clean UI/UX, seamless integrations, strong performance, good pricing flexibility, helpful support and onboarding, and powerful AI and intelligence services that make development easier and scalable. Review collected by and hosted on G2.com.

What do you dislike about Amazon AWS Platform?

I like AWS for its intuitive UI/UX, seamless integrations, strong performance, flexible pricing/ROI, excellent support, and powerful AI capabilities. Review collected by and hosted on G2.com.

Jenom N.
JN
Jenom N.
Co-founder
Small-Business (50 or fewer emp.)
"Many Free Offers and Services, Scalable and Startup-Friendly"
4.5/5
What do you like best about Amazon AWS Platform?

The huge variety of AWS services is unmatched by other cloud providers and really easy for techies. Likewise the free tiers and free credits given from the outset. The pay-as-you-go pricing is a huge advantage for startups and small businesses. This helps us to scale up or down without massive upfront hardware costs. Customer support is top notch though. Review collected by and hosted on G2.com.

What do you dislike about Amazon AWS Platform?

The Management Console can be overwhelming for beginners to use. Also, the complex pricing structure across different regions and service offerings require billing alerts set up to avoid surprise bills. Review collected by and hosted on G2.com.

Ayur M.
AM
Ayur M.
Quality Engineer
Mid-Market (51-1000 emp.)
"Comprehensive AWS Ecosystem with Great Support, but Steep Learning Curve"
5/5
What do you like best about Amazon AWS Platform?

- AWS is like a separate exo system consisting of almost everything you need in this tech world

- They are always available for any quick customer support

- They are a vast team with exposure into almost every tech field possible making things easier for everyone

- They do charge you for their services but they charge you as you use and those are also very reasonable

- Services are fully maintained on cloud which makes them easily accessible and usable

- Implementation guide are all over the internet and very easily understandable

- Easily integrated and used for almost every tech product Review collected by and hosted on G2.com.

What do you dislike about Amazon AWS Platform?

- Complexity of the usage.

- Hard to understand things at first but will easily worked onn, once understood fully

- Patience is the key in learning these services. Review collected by and hosted on G2.com.

Dhruval J.
DJ
Dhruval J.
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"Vast AWS Service Range, But Pricing Can Be Steep vs. Alternatives"
3/5
What do you like best about Amazon AWS Platform?

AWS offers a vast range of products, from compute to CDN. Review collected by and hosted on G2.com.

What do you dislike about Amazon AWS Platform?

AWS though available in almost all regions has very high prices for some services compared to other providers. For ex. Hetzner. Review collected by and hosted on G2.com.

Prabakaran A.
PA
Prabakaran A.
Senior Developer
Enterprise (> 1000 emp.)
"High Availability and Auto Scaling with Minimal Setup in Elastic Kubernetes Service"
4.5/5
What do you like best about Amazon AWS Platform?

Elastic Kubernetes Service offers high availability and auto scaling with minimal configuration, and it integrates easily into a CI/CD workflow. Review collected by and hosted on G2.com.

What do you dislike about Amazon AWS Platform?

Some services can be costly. For example, an EC2 instance has additional charges for data usage. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"AWS Does It All: Robust Solutions for Every Need"
4/5
What do you like best about Amazon AWS Platform?

It does EVERYTHING. I love how robust the AWS product is. Everytime we have a need, AWS has a solution. Review collected by and hosted on G2.com.

What do you dislike about Amazon AWS Platform?

Their product isn't overly intuitive. I find myself backtracking and reading documentation far more often than I have in other projects. Review collected by and hosted on G2.com.

Lizth B.
LB
Lizth B.
Team Lead
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Best remote experience ever!"
5/5
What do you like best about Amazon AWS Platform?

What I love most about the Amazon AWS platform is how fast and reliable it is. It’s incredibly user-friendly and works seamlessly across any platform, which makes it so versatile. I also really appreciate the customer support – they’re always available and helpful. I use AWS at my company, which is based in the US, but I work remotely from different countries, and it consistently performs incredibly well no matter where I am. It’s truly a game-changer for my work. Review collected by and hosted on G2.com.

What do you dislike about Amazon AWS Platform?

One thing I would change is the full-screen option in the view menu. Every time I try to unlock the account, I accidentally click on the full-screen view. It’s a small issue, but it can be a bit frustrating. That said, overall, the platform is fantastic and meets all my needs. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"AWS - A platform you must know"
5/5
What do you like best about Amazon AWS Platform?

It makes the it infra management easy. Eventough it is not so simple for a newbie to learn but it is better than any other in the competition in terms ease of use or the reliabilty and the availability of documentation. For every requirement one can find a service in aws which satisfies the requirement. Along with AWS services we can have services from various platforms integrating with AWS. Review collected by and hosted on G2.com.

What do you dislike about Amazon AWS Platform?

The learning curve is a bit steep but it's worth it. In terms of latest ai models i couldn't find open ai's api in aws which is pretty useful in recent times. Review collected by and hosted on G2.com.

Proud W.
PW
Proud W.
Devops
Small-Business (50 or fewer emp.)
"Seamless Workflow & Easy Setup"
4/5
What do you like best about Amazon AWS Platform?

Free small-scale servers, stable & best services. Easy to operate & implement. Best customer support. Review collected by and hosted on G2.com.

What do you dislike about Amazon AWS Platform?

Little bit laggy, and costly for large-scale servers compared to competitors. Review collected by and hosted on G2.com.