I love the flexibility of the hosting cloud providers Aiven offers. Their integrations are the primary reason I initially looked into them. Review collected by and hosted on G2.com.

Price, but you do get what you pay for so it's a toss up.

I didn't understand the "100% Availability guarantee" advertised only means you wont lose your data, and Aiven will auto-failover, but during the auto fail-over time the database will be unavailable. That caused pain early in my experience, I almost immediately upgraded to a business plan to get a live follower, but I would have preferred to understand the impact and be able to make that decision BEFORE my data being inaccessible for the rebuild time. Review collected by and hosted on G2.com.

I can upgrade the service plan of a database quickly and easily with no downtime. Also the point-in-time backup gives a lot of reassurance. Review collected by and hosted on G2.com.

Limited role and permissions management features for administrators, but nothing we couldn't work around easily and I think more granularity is in the roadmap. Review collected by and hosted on G2.com.

Super simple usage of VPC peering, PGBouncer coupled with amazing performance for a cloud based database. Really encouraged so far. Review collected by and hosted on G2.com.

The UI on the pools page could be a little crisper, and more configuration options about the db pools would be great - e.g. per user connection limits rather than just per-db Review collected by and hosted on G2.com.

I like the all-in-one feel of Aiven best. It's like a swiss army knife for doing DBA stuff. I don't have to worry about setting up repl, getting slow query logs, or backups - it's all just done for me! Review collected by and hosted on G2.com.

I would love a view that can show me replication topology graphically. I'd also love it if at least the postgres service provided a breakdown of how disk space was being used rather than just overall disk usage. It would help spot things like repl logs piling up for example. Review collected by and hosted on G2.com.

I moved to Aiven from RDS as I needed the performance improvements in pg10, and RDS was talking a very long time to make this release available. I've been very happy with Aiven since, my bill is less that it was with RDS, the performance is far better, and I can actually talk to people when I need support. I recommend Aiven to everyone. Review collected by and hosted on G2.com.

Not alot, there is quite a fee jump from the entry to mid tier. Review collected by and hosted on G2.com.

Ease of use, availability of extensions, ability to use Debezium. Review collected by and hosted on G2.com.

No Postgresql 12 yet, no direct access to WAL. Review collected by and hosted on G2.com.

Unlike for most services that have Intercom + FAQs, Aiven seems to actually make the proper use of them - the workflow of

enter question in chat ->

it finds related FAQs with answers ->

you can continue chatting if you have additional questions

is actually working. The answers in the KB are up to date and cut-to-the-chase. When we've had less frequent issues, someone has responded to us quickly enough and rectified existing issues. So in short, support + troubleshooting is top-notch. Review collected by and hosted on G2.com.

There seems to be an overall lack of flexibility for configuring instances. It gives the feeling of "hm, I hope Aiven is good choice because what if we need to change this one parameter later on / run this extension in a different mode", etc. More concretely, it would be awesome to see

- custom machines, rather than pre-built ones (or a screen that lets you price estimate a custom build + request to migrate to that)

- more fine-grain control over the machine (pgtune type-of-stuff), being able to run profiling (eg iotop) on the machine, etc. I realise it's hard to do a lot of this for a managed instance, but it would reduce the vendor lock-in feeling. Review collected by and hosted on G2.com.

Having had various questions on PostgreSQL in general and with setting up different services on aiven, I have found that the support team has been great at responding and providing very relevant and useful information. Aiven handles backups and provides many other functionalities that are useful for db management as well, which is great. Review collected by and hosted on G2.com.

It wasn't clear sometimes what functionalities were available through the API, such as forking a service. This option is available in the UI and also the API, but I found this out on the aiven chat. It would be great to document all these fully in the api docs. Review collected by and hosted on G2.com.

Reason for choosing Aiven was primarily their willingness to include new technologies, specifically the TimeScale plugin. A stable, scalable and secure platform, guaranteed to reside inside the EU with professional services available also played a key role. Review collected by and hosted on G2.com.

Pricing scheme is difficult to work / budget with. Review collected by and hosted on G2.com.

TimescaleDB is available for Postgres; we can specify a cloud+region of our choice; the dashboards and help pages provide an excellent level of detail; the pricing structure is clear. Review collected by and hosted on G2.com.

Nothing, but I have some suggestions, if I may:

1. We only found out you offer TimescaleDB from a Tweet that I happened to find via Google. For us, this is a killer feature, but it was not obvious that you offered it :-)

2. Extremely minor: when I download Kafka credentials (CA, cert, key) it's not immediately obvious which file is for what purpose, or which project/service. May I suggest renaming them as follows (sorry if the formatting is lost when you read this):

ca.pem --> -ca.pem

service.cert --> --client.cert

service.key --> --private.key

This makes it super obvious what each file is for. Review collected by and hosted on G2.com.