Adictiz BOX Reviews (9)

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Adictiz BOX Reviews (9)

4.4
9 reviews

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Verified User in Market Research
AM
Verified User in Market Research
Enterprise (> 1000 emp.)
"Highly Customizable Platform for Engaging Campaigns"
5/5
What do you like best about Adictiz BOX?

What I like most about Adictiz BOX is its flexibility. The ability to combine multiple game mechanics into a single campaign, create multi-level experiences with score-gating logic, and fully customize almost every visual element gives us a huge amount of creative freedom.

The drag-and-drop editor, custom CTAs, countdowns, and other widgets make it easy to build engaging branded experiences without significant development resources. I also appreciate that the team continuously improves the back office with "quality-of-life" enhancements that make campaign creation faster and easier.

The built-in AI assistant, connected to the platform's documentation, is another great addition. It makes it quick and easy to find answers and learn how to configure new features.

Finally, their support has been great, especially during major events like the FIFA World Cup, where they manage match schedules and results for prediction games, saving us a significant amount of manual work. Review collected by and hosted on G2.com.

What do you dislike about Adictiz BOX?

While the platform is very feature-rich, we'd love to see more new game mechanics introduced over time to keep campaigns feeling fresh. Recent updates have mainly focused on improving the back office and overall usability, which has been great, but expanding the game library would make the platform even stronger. Review collected by and hosted on G2.com.

Response from Audrey EDART of Adictiz BOX

Hi there, thank you for taking the time to share such a detailed review! We are thrilled to hear that Adictiz BOX is successfully supporting your global engagement strategies, and that features like our AI assistant, drag-and-drop editor, and event-based support bring real value to your team.

Regarding your creative needs to keep campaigns feeling fresh: you will soon be able to generate game assets directly using AI with Bloom! This will make visual customization even faster and keep your experiences engaging.

Thank you again for your trust!

The Adictiz Team

Céline .
C
Céline .
chargée d'opérations commerciales
Mid-Market (51-1000 emp.)
"A customizable platform to quickly create interactive campaigns"
4/5
What do you like best about Adictiz BOX?

the autonomy it offers to quickly create interactive experiences. The platform offers a wide range of game mechanics, is highly customizable, and allows launching engaging campaigns without systematically relying on technical teams. The available human support is also an advantage to consider. Review collected by and hosted on G2.com.

What do you dislike about Adictiz BOX?

The platform offers so many mechanics and features that it's not always easy to know everything that exists or what is possible to do. A module where you enter the campaign parameters with the result being the best possible mechanic would be practical :) Review collected by and hosted on G2.com.

Response from Audrey EDART of Adictiz BOX

Hi there, thank you so much for the great review! We're thrilled to hear that the creative autonomy, our wide range of game mechanics, and the support from our team help you quickly launch engaging campaigns.

Your idea for a module to recommend the best game mechanic based on campaign parameters is spot on! It's actually a concept our product team is very excited about and actively exploring in our current design discussions.

Thank you again for your trust, and we look forward to supporting your upcoming projects!

The Adictiz Team

CM
Coline M.
Small-Business (50 or fewer emp.)
"Intuitive Accessibility and Exceptional Support"
4.5/5
What do you like best about Adictiz BOX?

I really appreciate that Adictiz BOX makes gamification and customer data acquisition very simple and dynamic. The accessibility of the platform is great, and the team is always available to help and attentive to our feedback for improvement. The use for creating a game is very intuitive, which makes me feel that I could be autonomous, but knowing that there is a human to help me if necessary adds a dimension of reliability. Having done a small training with the Adictiz team allowed me to fully grasp the functions, which made the experience comfortable. Review collected by and hosted on G2.com.

What do you dislike about Adictiz BOX?

The responsive design on the desktop version could be improved as we place the elements one by one; the conversion could be done more simply and correspond more closely according to the screen size, which varies among users. Review collected by and hosted on G2.com.

Response from Audrey EDART of Adictiz BOX

Hi Coline, thank you so much for this great review! We are thrilled to hear that our support and training provide you with the autonomy needed to lead your customer data acquisition projects successfully.

Knowing that Adictiz BOX makes Data Acquisition simple and dynamic for your business goals is our greatest success. Regarding your feedback on desktop responsiveness, this is a key focus for our product team as we work to make the design process even more seamless. We look forward to supporting your next campaigns!

AP
Andres P.
Assistant de Communication Digitale et Internationale
Enterprise (> 1000 emp.)
"Many mechanisms to retain customers over time"
4/5
What do you like best about Adictiz BOX?

The numerous mechanisms available to encourage customer engagement and retain them over time. Review collected by and hosted on G2.com.

What do you dislike about Adictiz BOX?

Lack of creative tools. I find that there should at least be more native creation tools (for example, the ability to create shapes), as well as more animation options, including hover animations. Also, I find that the interface for sending automatic emails to winners is not very efficient. Review collected by and hosted on G2.com.

Response from Audrey EDART of Adictiz BOX

Hi Andres, thank you for the great review! We are thrilled that our game mechanics are helping you drive customer loyalty and build a powerful database for your brands.

Regarding your creative feedback, we have some great news: a brand-new shape creation tool will be available very soon on the platform! We’ve also noted your comments on the emailing interface for our future updates. Thank you for helping us grow!

RS
rachelle s.
Studio Manager
Small-Business (50 or fewer emp.)
"Easy to Use, but Campaign Creation Feels Limited sometimes"
3.5/5
What do you like best about Adictiz BOX?

The fact that is easy to use - you need a technical awareness but not deep knowledge. Review collected by and hosted on G2.com.

What do you dislike about Adictiz BOX?

While it is easy to use, it is limited in some aspects of campaign creations. ex: i can't have a proof of purchase field added on a form a page - if my requirement is to have form and proof of purchase on 1 page. Review collected by and hosted on G2.com.

Response from Audrey EDART of Adictiz BOX

Hi Rachelle,

Thank you for sharing your experience! We are glad to hear that Adictiz BOX helps you seize client opportunities quickly and without deep technical knowledge.

Regarding your feedback on campaign limitations, we hear you. While our current architecture separates some steps to optimize data flow and user experience, we are constantly working on making our forms more flexible. Your specific example regarding the proof of purchase field is very helpful for our product team.

In the meantime, please don't hesitate to reach out to our support team—they can often suggest creative workarounds to help you achieve your specific campaign requirements!

Best regards,

Elodie E.
EE
Elodie E.
Directrice marketing
Small-Business (50 or fewer emp.)
"An easy-to-use solution, with lots of games and real results on leads."
5/5
What do you like best about Adictiz BOX?

The personalization of campaigns. The simple and intuitive handling of the platform. The catalog of game mechanics which is very rich! Review collected by and hosted on G2.com.

What do you dislike about Adictiz BOX?

The possibilities of the platform are very broad and it may take time to explore all its facets. Review collected by and hosted on G2.com.

Response from Audrey EDART of Adictiz BOX

Thank you for your feedback, Elodie!

We’re thrilled to hear that our game catalog and intuitive platform are delivering real results for your lead generation.

We understand that our broad range of features takes time to explore—feel free to reach out to our team at any time to help you master all the possibilities. We look forward to supporting your CRM goals!

AU
Andreea U.
Project manager Digital enablers
Enterprise (> 1000 emp.)
"Varied mechanics, highly customizable campaigns, and top-notch Adictiz support"
5/5
What do you like best about Adictiz BOX?

- the multitude of game mechanics;

- the level of campaign customization;

- well-detailed tutorials with examples for most mechanics;

- the support and guidance from the Adictiz team; Review collected by and hosted on G2.com.

What do you dislike about Adictiz BOX?

nothing negative to report for now, the experience is satisfactory. Review collected by and hosted on G2.com.

Response from Audrey EDART of Adictiz BOX

Hi Andreea, thank you so much for the glowing review! We are thrilled to hear that our wide range of game mechanics and high level of campaign customization are meeting your needs.

It’s great to know that our detailed tutorials and dedicated support team are providing the guidance you need to succeed. We look forward to partnering with you on many more successful gamification projects!

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Easy-to-Use Live Dashboards and Built-In Sharing & Emailing"
4/5
What do you like best about Adictiz BOX?

Easy to use, live dashboards accessible in a few clicks, integrated features (emailing, sharing..) Review collected by and hosted on G2.com.

What do you dislike about Adictiz BOX?

A little technical knowledge may be necessary to make full use of it, lacking powerful tools like OCR recognition which could be a real advantage. Review collected by and hosted on G2.com.

Response from Audrey EDART of Adictiz BOX

Hi there, thank you so much for the review!

We’re glad to hear that our live dashboards and integrated sharing tools are helping you hit your engagement and traffic goals.

We’ve noted your interest in OCR technology—it’s great feedback for our roadmap. Regarding the technical learning curve, remember that our team is always available to help you unlock the full power of the platform. Looking forward to your next campaign!

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Mid-Market (51-1000 emp.)
"Good features"
4.5/5
What do you like best about Adictiz BOX?

The ability to create pages one after the other as we see fit

The mobile part is great too Review collected by and hosted on G2.com.

What do you dislike about Adictiz BOX?

the inability to choose one's type of score Review collected by and hosted on G2.com.

Response from Audrey EDART of Adictiz BOX

Hi,

A huge thank you for taking the time to share your review on G2! We are delighted to read that you appreciate the flexibility of Adictiz BOX, especially the freedom to build your pages sequentially to fit your specific needs.

Knowing that our mobile experience and the aesthetic quality of our games meet your expectations is a great reward for our teams. We are proud to support CSEs in creating fun and engaging experiences for their users.