Acquia Digital Experience Platform Reviews (220)

Reviews

Acquia Digital Experience Platform Reviews (220)

4.3
220 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable support provided by Acquia Digital Experience Platform, highlighting its effectiveness in managing complex Drupal projects. The platform's flexibility and scalability enable seamless content management and deployment, making it a preferred choice for many organizations. However, some users note that the cost can be high, which may limit accessibility for smaller businesses.

Pros & Cons

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Adrian C.
AC
Adrian C.
COO
Small-Business (50 or fewer emp.)
"Acquia's Product Is Catching Up — Its Partner Protections Aren't""
4/5
What do you like best about Acquia Digital Experience Platform?

The same opinion, plus the addition of new features and AI agents oriented toward end users, making low-code development easier and more accessible. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

The company’s administration and its transparency around traffic and tier metrics. Also, the protection of resellers and channels, so they are not interfered with by the customer success sellers. Review collected by and hosted on G2.com.

Sukhdeep S.
SS
Sukhdeep S.
Marketing Manager
Mid-Market (51-1000 emp.)
"Great Experience"
5/5
What do you like best about Acquia Digital Experience Platform?

I've been using Acquia Digital Experience Platform for managing enterprise websites, and one thing that has stood out is how much easier it has become to handle content across multiple teams. The platform feels stable, and once everything is set up, publishing and managing updates is straightforward.

A feature I've genuinely liked is the newer AI-powered content assistance. It helps speed up content creation and editing without taking away control from the content team. I also found the centralized workspace useful because it reduces the need to jump between different tools for content and asset management.

From a digital marketing perspective, I appreciate that Acquia is built to scale and integrates well with analytics and other marketing platforms. The performance and security have also been reliable, which is important for enterprise websites with high traffic.

Overall, my experience has been positive. It combines the flexibility of Drupal with enterprise-grade hosting and management, making it a solid platform for organizations that need a dependable and scalable digital experience solution. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

The platform has a bit of a learning curve for new users, and some administrative tasks could be more intuitive. I'd also like to see faster performance in certain areas of the interface and more built-in customization options without requiring additional development. Review collected by and hosted on G2.com.

Chris T.
CT
Chris T.
Small-Business (50 or fewer emp.)
"Acquia Drupal Cloud: A smart, flexible and reliable experience."
4/5
What do you like best about Acquia Digital Experience Platform?

The interface is still the best part of the Acquia Drupal Cloud experience.

I love the ability to configure crons and .ini settings in the platform directly. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Quick bot mitigation options would be nice.

There have been times where our sites experience high bot traffic and this has had an impact on performance and billing. Review collected by and hosted on G2.com.

Godspower O.
GO
Godspower O.
software engineer
Enterprise (> 1000 emp.)
"good"
3.5/5
What do you like best about Acquia Digital Experience Platform?

customer relationship keeps getting better Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

To make the pricing more affordable. its still on the high side Review collected by and hosted on G2.com.

Jacqueline M.
JM
Jacqueline M.
Social Media Marketing Manager
Marketing and Advertising
Enterprise (> 1000 emp.)
"Overall, great platform"
4.5/5
What do you like best about Acquia Digital Experience Platform?

Nothing new has changed! Still really enjoy using the platform and find it user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

After more time using the platform, the initial frustration of how much time it took to set up has worn off. :) Review collected by and hosted on G2.com.

JM
James M.
Web Developer
Enterprise (> 1000 emp.)
"Acquia Drupal Cloud: to create an enterprise class online experience that is safe and inclusive."
5/5
What do you like best about Acquia Digital Experience Platform?

This product truly sets the standard for safety, inclusivity, and SEO. I haven't found anything else that can compare. After using the platform for several years, I have come to value the support provided, especially since the Customer Success Managers consistently meet with us to ensure everything is running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

The optional Site Studio makes basic editing easy for marketing, but limits creativity for enterprise clients. Review collected by and hosted on G2.com.

CH
Christine H.
Global marketing technical writer/manager (biotechnology)
Mid-Market (51-1000 emp.)
"Easy Content Updates with Reusable Tags and Powerful Filters"
4.5/5
What do you like best about Acquia Digital Experience Platform?

Easy to change content for each asset since all set up similarly. Field choices are easy to understand. Tags are saved and easily reused. Can organize info alphabetically and uses multiple filters to make searching for info easier. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Steep learning curve initially to know where to find specific info. Doesn't autosave entries. Review collected by and hosted on G2.com.

Albert A.
AA
Albert A.
IT Manager
Mid-Market (51-1000 emp.)
"Not cheap for the overall experience"
3.5/5
What do you like best about Acquia Digital Experience Platform?

While it took some time to get used to the UI as it's not too intuitive, you can get a solid platform to cover your drupal projects needs. It's designed to be easy to use for non developer environments. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Customer Support experence was not the best at start since it felt very generic and not involved into our project at all, as I would expect for a hosting like this. Nontheless, after a few conversations with our accounts managers, it improved it's attention. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Great tool to monitor and manage applicatiosn deployed in Acquia"
4/5
What do you like best about Acquia Digital Experience Platform?

I appreciate how Acquia DXP brings together several tools under one platform, as it makes managing digital experiences more streamlined. The integration with Drupal is solid, and it's helpful to have content, customization and analytics in one place. It saves time and reduces the need to jump between systems. Customer support is correct, providing the necessary help to solve any problems encountered. Personally i use Acquia DXP quite frequently both for application development and monitorización, and implementing applications using this tools is. overall, a good experience. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

The UI can be misleading sometimes, i would like more visual differentiation between dev/stage and production environments. Also i would appreciate that the activity feed to contain a bit more of information, especially database migration from one environment to another. It is hard to tell the source and destination environments from each operations. Finally, it is worth mentioning that it can be hard sometimes to find some configuration menus since some options are quite hidden. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Gets the Job Done"
3.5/5
What do you like best about Acquia Digital Experience Platform?

The Git integration works well and does what it’s supposed to. The interface is pretty basic, not much in terms of design or polish, but it’s functional and easy enough to use.

Creating backups and restoring them is straightforward, and moving database data between environments is simple, which is helpful for development or testing workflows.

Overall, nothing really stands out as exceptional, but there’s nothing frustrating either. It’s a practical tool that does what it needs to. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Customer Support response times can be slow, and initial replies are often just generic links to their documentation. However, if you follow up and push a bit, you usually get more helpful and specific responses. Review collected by and hosted on G2.com.