IndicaOnline Reviews & Product Details

I use IndicaOnline for my online delivery service, and it's very user-friendly. The tools I use the most are for managing the inventory and accounting, like tracking the cost per unit and daily sign-in sheets to keep track of daily numbers. It really cuts out a lot of the paperwork and hassle at the end of the day. The Indica POS is great and makes things straightforward once you get in touch. Review collected by and hosted on G2.com.

I would like to see more inventory management options, like the ability to convert products into other products. Right now, if you have a certain flower and want to convert it to pre-rolls, there should be a one gram pre-roll option, not just the point five. Also, there should be more options for payment compensation for drivers beyond just an hourly base. It would be great to have some commission-based or a base rate setup. And there should be a better way to keep track of what our workers are earning, especially for employees who have multiple roles, like being both dispatchers and drivers. Additionally, there was a bit of a learning curve with the initial setup, and I found getting in touch with you initially was a bit challenging. Review collected by and hosted on G2.com.

Their discount engine, customer retention tools, and ecommerce features are the strongest I’ve seen so far. Review collected by and hosted on G2.com.

Some advanced features take time to learn, but support is helpful. Review collected by and hosted on G2.com.

I find IndicaOnline's tracking capabilities to be its best feature, especially for METRC in Oklahoma where it tracks cannabis from seed to sale. The easy user interface makes daily operations smoother, and I particularly appreciate how the POS system is a breeze to use. Additionally, the initial setup of IndicaOnline was easy, which was a bonus. Review collected by and hosted on G2.com.

There's definitely room for improvement with OMMA verification. Additionally, it would be great if finished packages were shaded to indicate if they are active, inactive, or to show the quantity. It would also be nice for IndicaOnline to display the location of the package in METRC. Review collected by and hosted on G2.com.

The best pos we had so far. It’s fast intuitive and has all features we need Review collected by and hosted on G2.com.

Some setting take some time to configure but flexibility is worth it Review collected by and hosted on G2.com.

This is the best POS service I've ever used after years of working in the industry. The customer service is very responsive and helpful to my business. Simple setup and onboarding process had me ready and confident to improve my business operations. They offer integrations with everything I need, user friendly interface and at a price that can't be beat. Highly recommend this for any dispensary to improve overall success. Review collected by and hosted on G2.com.

Offline mode when internet service is down only syncs once service is restored. Review collected by and hosted on G2.com.

Timely delivery of all components for the store. Easy to set up. Helpful and responsive support team made installation and set up seamless. Makes tracking inventory, drivers, POS and state compliance a breeze. Review collected by and hosted on G2.com.

Nobody's perfect but the Indica Online team really go the distance. Any small issue that we had the team helped resolve quickly and professionally. No complaints. Review collected by and hosted on G2.com.

I have been using IndicaOnline at my shop for over five years now. What I like about them most is that they are always building upon the functionality. Adding new features monthly and sometimes weekly. The POS is also very easy to use and allows the budtenders to processing orders quickly. Review collected by and hosted on G2.com.

The only downside is that there are some CRM systems that are not fully compatible with IndicaOnline. However, I am sure that won't be the case in the future. Review collected by and hosted on G2.com.

Ease of use is my favorite feature of this platform, and getting things started up for us was a breeze. Review collected by and hosted on G2.com.

I wish we had more options and conditions for Deal/Promos/Specials. Review collected by and hosted on G2.com.

It Handles Everything: No matter how much we've grown, IndicaOnline has kept up.

Driver Tracking is a Breeze: The driver tracking and route planning? Absolute gold. It’s made our deliveries way smoother and our customers happier.

Seamless Online Shopping: Their e-commerce integration is top-notch. Our website works like a charm with it, and our customers have nothing but love for how easy it is to use.

Support Team Rocks: Whenever we've hit a snag or had a question, their support team has been there in a flash. No endless hold music, just quick, helpful answers. Review collected by and hosted on G2.com.

Honestly, I'm scratching my head here. Any minor hiccups we've had, IndicaOnline was quick to fix them. Review collected by and hosted on G2.com.

They really helped us to get to the next level. Onboarding was very helpful and took less than a week. Their POS is super easy to use even for new budtenders. I was talking to Alex at tech support and he is always helpful. Sometimes we have to wait a day or to for something to get fixed but it never anything major. Also compared to other systems we used, IO never was slow for us when we were getting busy. On to of that, their ecommerce Sweede is very nicely looking, customizable and easy to integrate. Review collected by and hosted on G2.com.

We use them for the last 4 years and I cant think of anything. Review collected by and hosted on G2.com.