Automazione dei Processi Robotici

I need to know the steps that how can a queue work item is useful in chatbot area.

Ho bisogno di implementare Automation Anywhere nel mio progetto per i test di automazione. Usiamo lo strumento TOSCA per fare automazione. Bisogna verificare se Automation Anywhere può essere utile per migliorare il processo attualmente seguito qui.

I mean, courses have not been clear enough to certificate and that's my doubt.

I know I can use javascript scripts to manipulate and capture object's informations on websites using Internet Explorer, but it is possible to do the same with Google Chrome? I think Google Chrome is a more reliable and more stable browser than IE, so I normally tend to use it more often than IE

I hope it will not effect employees reductions