Sonix was helpful in transcribing my consumer interviews, and the ability to create video clips in the software of specific sections of the interview to use in my report. This service is cost-effective, and the service was reliable and worked when needed. I think that the transcription was done using AI. It was easy to jump in and just start using without any onboarding. Recensione raccolta e ospitata su G2.com.
The transcription wasn't perfect, but it was good enough. I needed to edit the transcription if I wanted to pull out a consumer quote for the report because there were often some minor mistakes. I wasn't aware of any integrations and never needed to use support or ask for help, so I can't comment on heir service. Recensione raccolta e ospitata su G2.com.
