Panoramica dei prezzi di Billo

Recensioni sui prezzi di Billo

(2)
Utente verificato in Istruzione primaria/secondaria
UI
Piccola impresa (50 o meno dip.)
"Facile da usare e semplifica il briefing del creatore con un supporto eccellente"
Cosa Le piace di più di Billo?

È davvero facile da usare. Ha semplificato il processo di contattare e informare i creatori. Anche il supporto clienti è eccellente. Recensione raccolta e ospitata su G2.com.

Cosa non Le piace di Billo?

Vorrei che potessi facilmente richiedere modifiche solo dal team creativo di Billo, quindi non dal creatore. Ci sono stati casi in cui ho avuto bisogno, ad esempio, di abbassare la musica, e ho dovuto passare attraverso il supporto clienti per risolvere il problema. Recensione raccolta e ospitata su G2.com.

Risposta da Dianne Neheome Soronio Rayla di Billo

Grazie mille per il tuo feedback premuroso! 😊 Siamo davvero felici di sapere che trovi Billo facile da usare e che ti ha aiutato a semplificare il processo di briefing per i creatori 🎬✨. È anche fantastico sapere che il nostro team di supporto è stato in grado di assisterti efficacemente e che Billo ti sta aiutando a produrre contenuti di alta qualità rapidamente, specialmente per gli annunci Meta dove le prestazioni contano davvero 🚀.

Apprezziamo molto anche il tuo suggerimento riguardo alla gestione delle modifiche in modo più fluido 🙏. Il tuo punto sulla possibilità di apportare rapide modifiche (come i cambiamenti audio) attraverso il team creativo è un feedback prezioso e ci aiuta a capire dove il flusso di lavoro può essere migliorato per un'esperienza più fluida.

Grazie ancora per aver condiviso la tua esperienza—significa molto e ci aiuta a continuare a migliorare la piattaforma per te e per gli altri utenti 💛

Utente verificato in Intrattenimento
UI
Piccola impresa (50 o meno dip.)
"Low Pay, Unfair Creator Support, and Unreasonable Client Demands"
Cosa Le piace di più di Billo?

Not much - very low pay for high expectations. Recensione raccolta e ospitata su G2.com.

Cosa non Le piace di Billo?

As a creator who has been creating content with Billo since August of 2021 I can promise you everything is good...until it's not. EVERY single time there has been an issue with the client, Billo has taken the side of the client. EVERY TIME. They want 10 scenes for a 30 second video that you tell them won't fit - they assure you it'll fit and to do your best. They needed to purchase a 60 second video, but they are being cheap. This particular client wanted to use my horses, fields and cut a hole in my trough for a $40 pay out. Then you turn in the max 40 seconds (not getting paid for the extra 10 seconds) to get the max 2 edit requests for things you warned them about in the first place. Then Billo will offer you a shameful $5-$10 to fix it even though you've already done that twice as best you can to fit. This last time was it for me. The final video was 47 seconds for a 30 second gig. Had to spend extra time to cut it down. Edit requests twice because I had to cut it down. As expected, Billo reaches out, so I ask them to review the initial conversation where I told the client IT WON'T FIT before I accepted the gig (they reached out to ME to do the video). They do review the conversation, apologize and say the client is difficult. I think, FINALLY Billo recognizes some are simply unreasonable. They offer me $30 to redo it - I said I would but would need to upload differently since as I already stated - it exceeded the allowable upload time. While I was paid for the video, I was not paid the additional promised money. When I asked about it they said the client wasn't responding. Which as far as I'm concerned is not on me, that's on them. I completed my agreed upon obligation, Billo has not. I'm not new at this - I've completed 593 video with 100% on time delivery score and 4.86 of 5 star rating on 221 reviews. Recensione raccolta e ospitata su G2.com.

Risposta da Dianne Neheome Soronio Rayla di Billo

Thank you for taking the time to share such detailed feedback and for the incredible amount of work you’ve completed on the platform since 2021. Completing 593 videos with a strong delivery and review history is a significant achievement, and we genuinely appreciate the time, effort, and professionalism you’ve brought to the platform over the years.

We’re very sorry to hear about your recent experience and understand your frustration regarding scope expectations, revisions, and the compensation concerns you described. Situations where creators feel their concerns were acknowledged but not fully resolved can understandably damage trust, especially after such a long history on the platform.

Your feedback about unrealistic deliverable expectations, revision handling, and communication around additional compensation is extremely valuable. While we always aim to balance the needs of both creators and clients, we also recognize the importance of ensuring creators feel fairly supported and properly compensated for extra work outside the original scope.

We truly appreciate your honesty and long-term contribution to Billo. Feedback like yours helps highlight areas where our processes and creator support experience still need improvement. Our support team will also reach out to you directly through the support line to further assist you with the process and review the concerns you raised.

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