Vue d'ensemble des tarifs de Billo

Avis sur la tarification Billo

(2)
Utilisateur vérifié à Éducation primaire/secondaire
Petite entreprise (50 employés ou moins)
"Facile à utiliser et simplifie le briefing des créateurs avec un excellent support"
Qu'aimez-vous le plus à propos de Billo?

C'est vraiment facile à utiliser. Cela a simplifié le processus de contact et de briefing des créateurs. Le support client est également excellent. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de Billo?

Je souhaite que vous puissiez facilement demander des modifications directement à l'équipe créative de Billo, et non au créateur. Il y a eu des cas où j'ai eu besoin, par exemple, que la musique soit baissée, et j'ai dû passer par le service client pour résoudre le problème. Avis collecté par et hébergé sur G2.com.

Réponse de Dianne Neheome Soronio Rayla de Billo

Merci beaucoup pour vos commentaires réfléchis ! 😊 Nous sommes vraiment ravis d'apprendre que vous trouvez Billo facile à utiliser et qu'il a aidé à rationaliser votre processus de briefing créatif 🎬✨. C'est également formidable de savoir que notre équipe de support a pu vous assister efficacement et que Billo vous aide à produire du contenu de haute qualité rapidement—surtout pour les publicités Meta où la performance est vraiment importante 🚀.

Nous apprécions également beaucoup votre suggestion concernant une gestion plus fluide des modifications 🙏. Votre remarque sur la possibilité de faire des ajustements rapides (comme des changements audio) par l'équipe créative est un retour précieux et nous aide à comprendre où le flux de travail peut être amélioré pour une expérience plus fluide.

Merci encore de partager votre expérience—cela signifie beaucoup et nous aide à continuer d'améliorer la plateforme pour vous et les autres utilisateurs 💛

Utilisateur vérifié à Divertissement
UD
Petite entreprise (50 employés ou moins)
"Low Pay, Unfair Creator Support, and Unreasonable Client Demands"
Qu'aimez-vous le plus à propos de Billo?

Not much - very low pay for high expectations. Avis collecté par et hébergé sur G2.com.

Que n’aimez-vous pas à propos de Billo?

As a creator who has been creating content with Billo since August of 2021 I can promise you everything is good...until it's not. EVERY single time there has been an issue with the client, Billo has taken the side of the client. EVERY TIME. They want 10 scenes for a 30 second video that you tell them won't fit - they assure you it'll fit and to do your best. They needed to purchase a 60 second video, but they are being cheap. This particular client wanted to use my horses, fields and cut a hole in my trough for a $40 pay out. Then you turn in the max 40 seconds (not getting paid for the extra 10 seconds) to get the max 2 edit requests for things you warned them about in the first place. Then Billo will offer you a shameful $5-$10 to fix it even though you've already done that twice as best you can to fit. This last time was it for me. The final video was 47 seconds for a 30 second gig. Had to spend extra time to cut it down. Edit requests twice because I had to cut it down. As expected, Billo reaches out, so I ask them to review the initial conversation where I told the client IT WON'T FIT before I accepted the gig (they reached out to ME to do the video). They do review the conversation, apologize and say the client is difficult. I think, FINALLY Billo recognizes some are simply unreasonable. They offer me $30 to redo it - I said I would but would need to upload differently since as I already stated - it exceeded the allowable upload time. While I was paid for the video, I was not paid the additional promised money. When I asked about it they said the client wasn't responding. Which as far as I'm concerned is not on me, that's on them. I completed my agreed upon obligation, Billo has not. I'm not new at this - I've completed 593 video with 100% on time delivery score and 4.86 of 5 star rating on 221 reviews. Avis collecté par et hébergé sur G2.com.

Réponse de Dianne Neheome Soronio Rayla de Billo

Thank you for taking the time to share such detailed feedback and for the incredible amount of work you’ve completed on the platform since 2021. Completing 593 videos with a strong delivery and review history is a significant achievement, and we genuinely appreciate the time, effort, and professionalism you’ve brought to the platform over the years.

We’re very sorry to hear about your recent experience and understand your frustration regarding scope expectations, revisions, and the compensation concerns you described. Situations where creators feel their concerns were acknowledged but not fully resolved can understandably damage trust, especially after such a long history on the platform.

Your feedback about unrealistic deliverable expectations, revision handling, and communication around additional compensation is extremely valuable. While we always aim to balance the needs of both creators and clients, we also recognize the importance of ensuring creators feel fairly supported and properly compensated for extra work outside the original scope.

We truly appreciate your honesty and long-term contribution to Billo. Feedback like yours helps highlight areas where our processes and creator support experience still need improvement. Our support team will also reach out to you directly through the support line to further assist you with the process and review the concerns you raised.

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