Tour Operator Software Resources

At its core, Safari Portal is proposal software specifically designed for travel advisors, tour operators, DMC’s, and travel agents. It allows you to very quickly create really beautiful, fully customizable travel proposals and detailed itineraries and share with potential clients via digital link, mobile app, print-friendly PDF, or Word document. You can also use the platform to share pre travel information and to collect and manage guest information. This means that you can use one platform from the early trip planning stages straight through to detailed itinerary to pre travel information, forms, and finally, your clients can use the app while they travel so they have everything they need (meet up places and times, flight information, transfers, check in, vouchers and confirmation documents, maps, detailed descriptions, and more), all at their fingertips, even offline.

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6% convenience fee you can split between you and your customers, or pay it yourself, or have your customers pay it. Internal bookings do not hold this fee, only online/widget bookings.

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Without a doubt this is a smooth app that knows what silk feels like. The UI has gone through some great improvements that have improved the silkiness to a degree even silkworms would be jealous of, but it's clear that they're taking the time to listen to their users in the development process and that's important. Performance is more than just good, it's Tony-the-tiger great. Smooth and well executed interface. It's missing features - some of them might be important to you, it's hard to say - but the devs do a great job of listening to feature requests and we've seen real, significant improvements all around. That's the sign of a maturing application. Is it best-of-breed? Hard to say, and I'm sure there's arguments for and against, but I'll give them this: their support is out-freaking-standing. That alone is worth a few awkwardly implemented features or some gaps in how things are executed. If there's a problem, you connect to a staff that takes their support work seriously. I'm surprised they don't hop in a plane and come to your computer and help you out - they legitimately take every step just shy of that in an effort to find a solution. It's impressive and it outshines any downsides you might find in the app itself. Is there always a solution? No, that's unrealistic. But they often find a workaround and if they can't they'll make sure the devs know there's a gap that's been discovered and that needs to be looked at. Great, great support team.

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