### Contents

- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Survey Software Resources

##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Survey Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Survey Software Articles

[![Net Promoter Score (NPS): What Is It and How To Calculate It](https://learn.g2.com/hubfs/G2CM_FI457_Learn_Article_Images-%5BEmployee_satisfaction_survey%5D_V1b.png "Net Promoter Score (NPS): What Is It and How To Calculate It")](https://www.g2.com/articles/net-promoter-score)

[
### Net Promoter Score (NPS): What Is It and How To Calculate It
](https://www.g2.com/articles/net-promoter-score)
There are two products in front of you. Five of your friends advocate for one, and none advocate for the other. Which product are you likely to choose? I'll bet my head you'll choose the one with the referrals.&nbsp;

[
 ![Devin Pickell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devin Pickell")
DP

](https://learn.g2.com/author/devin-pickell)

by Devin Pickell

[![Employee Training: 8 Tactics Your Company Can Put Into Action](https://learn.g2.com/hubfs/G2CM_FI430_Learn_Article_%5BEmployee_Training%5D_V1a.png "Employee Training: 8 Tactics Your Company Can Put Into Action")](https://www.g2.com/articles/employee-training)

[
### Employee Training: 8 Tactics Your Company Can Put Into Action
](https://www.g2.com/articles/employee-training)
Your employee training sessions are only as boring as you let them be.

[
 ![Lauren Pope](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren Pope")
LP

](https://learn.g2.com/author/lauren-pope)

by Lauren Pope

[![New Experience Management Software Category on G2 Revamps Feedback Software Space](https://learn.g2.com/hubfs/person-holding-white-printer-paper-3740390.jpg "New Experience Management Software Category on G2 Revamps Feedback Software Space")](https://www.g2.com/articles/new-experience-management-software-category)

[
### New Experience Management Software Category on G2 Revamps Feedback Software Space
](https://www.g2.com/articles/new-experience-management-software-category)
G2’s Survey and Enterprise Feedback Management (EFM) software categories are among its most populated and active in terms of vendor engagement. We are fortunate to have so much input from industry experts to ensure these categories are reflective of the market even as it fluctuates.

[
 ![Jazmine Betz](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jazmine Betz")
JB

](https://learn.g2.com/author/jazmine-betz)

by Jazmine Betz

[![The Ultimate Guide to Building an Online Community](https://learn.g2.com/hubfs/iStock-1016780008.jpg "The Ultimate Guide to Building an Online Community")](https://www.g2.com/articles/online-community)

[
### The Ultimate Guide to Building an Online Community
](https://www.g2.com/articles/online-community)
Having trouble finding a community of like-minded individuals? Time to take matters into your own hands.

[
 ![Piper Thomson](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper Thomson")
PT

](https://learn.g2.com/author/piper-thomson)

by Piper Thomson

[![5 App Design Tips for a Better UI/UX](https://learn.g2crowd.com/hubfs/app-design.jpg "5 App Design Tips for a Better UI/UX")](https://www.g2.com/articles/app-design)

[
### 5 App Design Tips for a Better UI/UX
](https://www.g2.com/articles/app-design)
Your app will live and die by its design.

[
 ![Bridget Poetker](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bridget Poetker")
BP

](https://learn.g2.com/author/bridget-poetker)

by Bridget Poetker

Show More

## Survey Software Glossary Terms

[![Competitive Landscape](https://learn.g2.com/hubfs/G2CM_GI708_Glossary_Article_Images_%5Bcompetitive_landscape%5D_V1a.png "Competitive Landscape")](https://www.g2.com/glossary/competitive-landscape-definition)

[Competitive Landscape](https://www.g2.com/glossary/competitive-landscape-definition)

A competitive landscape analyzes a company’s competitors and their relative strengths and weaknesses. Learn the types, benefits, and best practices.

by Kelly Fiorini

[![Digital Experience](https://learn.g2.com/hubfs/G2CM_GI715_Glossary_Article_Images-%5Bdigital_experience%5D_V1b.png "Digital Experience")](https://www.g2.com/glossary/digital-experience-definition)

[Digital Experience](https://www.g2.com/glossary/digital-experience-definition)

A digital experience is any digital touchpoint a customer has with a business. Learn more about these digital interactions with customers and the benefits.

by Holly Landis

[![Product Strategy](https://learn.g2.com/hubfs/G2CM_GI641_Glossary_Article_Images-%5Bproduct_strategy%5D_V1a.png "Product Strategy")](https://www.g2.com/glossary/product-strategy-definition)

[Product Strategy](https://www.g2.com/glossary/product-strategy-definition)

Product strategy is a plan that guides a product’s direction and goals throughout its lifecycle. Learn about its types, benefits, and basic components.

by Kelly Fiorini

[![Buyer Persona](https://learn.g2.com/hubfs/G2CM_GI596_Glossary_Article_Images_%5Bbuyer_persona%5D_V1a.png "Buyer Persona")](https://www.g2.com/glossary/buyer-persona-definition)

[Buyer Persona](https://www.g2.com/glossary/buyer-persona-definition)

Buyer personas are fictional profiles created using customer data to help marketers focus their messaging. Learn about creating and using buyer personas.

by Holly Landis

[![Kano Model](https://learn.g2.com/hubfs/G2CM_GI594_Glossary_Article_Images_%5Bkano_model%5D_V1a.png "Kano Model")](https://www.g2.com/glossary/kano-model-definition)

[Kano Model](https://www.g2.com/glossary/kano-model-definition)

The Kano Model is a framework that prioritizes product development by focusing on high levels of customer satisfaction. Learn about using the Kano Model.

by Holly Landis

[![Social Web](https://learn.g2.com/hubfs/G2CM_GI432_Glossary_Article_Images-%5BSocial_Web%5D_V1a.png "Social Web")](https://www.g2.com/glossary/social-web-definition)

[Social Web](https://www.g2.com/glossary/social-web-definition)

The social web encompasses web structures, services, and interfaces that support social interaction among people. Learn more about its types and benefits.

by Sagar Joshi

[![Interactive Quizzes](https://learn.g2.com/hubfs/G2CM_GI182_Glossary_Article_Images_%5BInteractive_Quizzes%5D_V1b.png "Interactive Quizzes")](https://www.g2.com/glossary/interactive-quizzes-definition)

[Interactive Quizzes](https://www.g2.com/glossary/interactive-quizzes-definition)

Interactive quizzes are content where users answer questions to receive a specific result or score. Learn the types, benefits, best practices, and more.

by Mara Calvello

[![Polling](https://learn.g2.com/hubfs/Polling.png "Polling")](https://www.g2.com/glossary/polling-definition)

[Polling](https://www.g2.com/glossary/polling-definition)

Polling is the ability to canvas a certain population to gauge their opinion or knowledge on a particular topic. Learn how polling related software helps ease internal business communication among employees.

by Marina Schlosser

## Survey Software Discussions

0

Question on: QuestionPro
[How to reach out to support team? How do I reset my password?](/discussions/how-to-reach-out-to-support-team-how-do-i-reset-my-password)

I received an email to register for a workshop in QuestionPro, but I could never sign in with my account. I sent a request to reset my password, but nothing happened. I tried to contact the support team, no one responded to me!

You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html They will definitely resolve your issue

Answered: Malvika Chauhan on September 17, 2021

Your device will reset your technology/ device password to the original password.

Answered: Grace Banks on March 10, 2022

os gooooood day

Answered: Heri Firmanzah on November 1, 2021

[See more answers (2)](javascript:void(0);)

[Your answer](/discussions/how-to-reach-out-to-support-team-how-do-i-reset-my-password/comments/new?remote=true)

0

Question on: Google Workspace
[1.Could please bring the system in form to appear images and videos real time?](/discussions/49807-1-could-please-bring-the-system-in-form-to-appear-images-and-videos-real-time)

I think it would be an exciting one if you bring the system of showing videos and images in the real time without asking links. It really helps recruiters like me to watch the videos and images if those are not in any google products (drive). I don't need to rely on loom and others to watch the contents.

Good

Answered: Vira Miftahul Jannah on May 2, 2021

[Your answer](/discussions/49807-1-could-please-bring-the-system-in-form-to-appear-images-and-videos-real-time/comments/new?remote=true)

0

Question on: SurveyMonkey
[Premium arrangements are a very high cost](/discussions/42988-premium-arrangements-are-a-very-high-cost)

hopefully it will give a free update because the Premium arrangements are a very high cost

Yes i agree the premium is a very high cost

Answered: Jafar Sidiq on June 3, 2021

[Your answer](/discussions/42988-premium-arrangements-are-a-very-high-cost/comments/new?remote=true)

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## Survey Software Reports

Mid-Market Grid® Report for Survey

Summer 2026

G2 Report: Grid® Report

Grid® Report for Survey

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Survey

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Survey

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for Survey

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Survey

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Survey

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Survey

Spring 2026

G2 Report: Grid® Report

Grid® Report for Survey

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for Survey

Spring 2026

G2 Report: Momentum Grid® Report