### Contents

- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# SMS Marketing Software Resources

##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on SMS Marketing Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## SMS Marketing Software Articles

[![What Is SMS Marketing? How to Do It the Right Way](https://learn.g2.com/hubfs/G2CM_FI335_Learn_Article_Images-%5BContent_Marketing_vs._Content_Writing%5D_V1b.png "What Is SMS Marketing? How to Do It the Right Way")](https://www.g2.com/articles/sms-marketing)

[
### What Is SMS Marketing? How to Do It the Right Way
](https://www.g2.com/articles/sms-marketing)
Struggling to get your customers to return your calls or your emails?

[
 ![Lauren Pope](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren Pope")
LP

](https://learn.g2.com/author/lauren-pope)

by Lauren Pope

[![46 SMS Marketing Statistics Your Customers Wish You Knew](https://learn.g2.com/hubfs/SMS%20Marketing%20Statistics@2x.png "46 SMS Marketing Statistics Your Customers Wish You Knew")](https://www.g2.com/articles/sms-marketing-statistics)

[
### 46 SMS Marketing Statistics Your Customers Wish You Knew
](https://www.g2.com/articles/sms-marketing-statistics)
Just like romance, text messages are not dead.

[
 ![Lauren Pope](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren Pope")
LP

](https://learn.g2.com/author/lauren-pope)

by Lauren Pope

[![2021 Trends in Customer Engagement and Experience](https://learn.g2.com/hubfs/customer%20service%20trends.jpg "2021 Trends in Customer Engagement and Experience")](https://www.g2.com/articles/customer-engagement-and-experience-trends-2021)

[
### 2021 Trends in Customer Engagement and Experience
](https://www.g2.com/articles/customer-engagement-and-experience-trends-2021)
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

[
 ![Stephanie Graham](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie Graham")
SG

](https://learn.g2.com/author/stephanie-graham)

by Stephanie Graham

## SMS Marketing Software Glossary Terms

[![Promotional Messages](https://learn.g2.com/hubfs/G2CM_GI036_Promotional_messages_V1b.png "Promotional Messages")](https://www.g2.com/glossary/promotional-messages-definition)

[Promotional Messages](https://www.g2.com/glossary/promotional-messages-definition)

Promotional messages are used by businesses to advertise a product, event, or special offer to their customers. Learn more about promotional messages, their best practices, and how marketers can create promotional campaigns with SMS marketing software.

by Ninisha Pradhan

Explore our Technology Glossary

Browse through dozens of terms to better understand the products you purchase and use everyday.

[Find new features](https://www.g2.com/glossary)

## SMS Marketing Software Discussions

0

Question on: Heymarket
[how can i set up my chrome to stay in the top right, when i click now it opens the all new window.](/discussions/30187-how-can-i-set-up-my-chrome-to-stay-in-the-top-right-when-i-click-now-it-opens-the-all-new-window)

my chrome extension when I click on it opens a new window I want it to just show my last messages in the top right

Click on the extensions icon, then the 3 dots, then choose Options, then uncheck "Open Extension in New Window"

Answered: Franklin Low on April 18, 2021

[Your answer](/discussions/30187-how-can-i-set-up-my-chrome-to-stay-in-the-top-right-when-i-click-now-it-opens-the-all-new-window/comments/new?remote=true)

0

Question on: BulkSMS.com
[When do we get a mobile app for this?](/discussions/30093-when-do-we-get-a-mobile-app-for-this)

At least the mobile app will maybe sync tamplates stored or created online. The computer application doesn't. Please fix it.

Hello Paradise. Yes - currently we do have this limitation between our desktop software and our online version. This is definitely one of the items on our roadmap! 

Answered: Samantha van Putten on August 5, 2020

[Your answer](/discussions/30093-when-do-we-get-a-mobile-app-for-this/comments/new?remote=true)

0

Question on: Omnisend
[How do I make my email land in the user's primary inbox as opposed to promotions or junk?](/discussions/29942-how-do-i-make-my-email-land-in-the-user-s-primary-inbox-as-opposed-to-promotions-or-junk)

Please fix

Thanks for the question! Our system is designed to deliver straight to the main inbox. However, it all depends on the recipients' inbox settings, if they have, for example, tabs like Gmail, then the email will go to Promotions, or if they have strong anti-spam programs installed, the email might go to other inboxes, but that is something that we, or any other email marketing app, cannot control. Also, I would advise you to check this article about the best practices and useful tips to deal with email campaigns landing in spam: https://support.omnisend.com/en/articles/1061804-dealing-with-campaigns-landing-in-spam The main secret is to make Email provider Spam filters recognize the Email as a usual email you send to a friend. Using fewer pictures and more text would be a good start (at least 60% text and 40% images). If you have any other questions feel free to reach out our support team support@omnisend.com

Answered: Laura Čerbauskė on July 28, 2020

[Your answer](/discussions/29942-how-do-i-make-my-email-land-in-the-user-s-primary-inbox-as-opposed-to-promotions-or-junk/comments/new?remote=true)

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## SMS Marketing Software Reports

Mid-Market Grid® Report for SMS Marketing

Summer 2026

G2 Report: Grid® Report

Grid® Report for SMS Marketing

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for SMS Marketing

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for SMS Marketing

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for SMS Marketing

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for SMS Marketing

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for SMS Marketing

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for SMS Marketing

Spring 2026

G2 Report: Grid® Report

Grid® Report for SMS Marketing

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for SMS Marketing

Spring 2026

G2 Report: Momentum Grid® Report