Session Replay Software Resources
Articles, Discussions, and Reports to expand your knowledge on Session Replay Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, discussions from users like you, and reports from industry data.
Session Replay Software Articles
G2 Launches New Attribute for Its Heatmap Tools Category
In this growing competitive digital world, where companies compete for user attention and time, tracking website traffic is essential for businesses to collect the necessary data to understand how visitors interact with their websites. Capturing how potential customers navigate a website has been an integral part of heatmap tools. These tools are important for usability testing to optimize websites and engage visitors.
by Alanna Iwuh
Why Most Businesses’ Mobile Presence Failed
Digitalization is the key to success for many businesses today, especially during the COVID-19 pandemic. As businesses establish their online presence, many web designers and developers need to focus more on the mobile user experience rather than the desktop user experience. This is because there are more mobile web users than desktop.
by Tian Lin
Session Replay Software Discussions
0
Question on: Glassbox
Can you configure struggle scores based on a journey type
I would like to configure struggle calculation based on the journey type (booking a flight is not the same as checking for lost luggage for instance)
Hello there, Tanya, this is supported of course - please reach out to your Customer Success Manager - or reach out to me directly if you like and I will make the connection. david.geffen@glassboxdigital.com
You can add a custom score - with the the relevant elements which are part of that journey. if the element is not there, there will be no score. its a workaround - but it works
0
Question on: Glassbox
What is the best way to insights which are only relevant to me
I am interested mainly in technical issues and not all the other stuff - is there an easy way I can find insights only relevant to my role?
Hey Joe - we do! in our latest release you can see Business insights, Engagement insights, Experience Insight, and Technical insights - so you can choose the ones most relevant to you based on your role.
0
Question on: Glassbox
User Sessions
What would be the best and easiest way to create a report on users who went into the site X times this week ? so that I can better understand their level of engagement .
That's a great question Peter the can be done with a customized report - please reach out to this email and I will be glad to help you david.geffen@glassboxdigital.com
Session Replay Software Reports
Mid-Market Grid® Report for Session Replay
Fall 2026
G2 Report: Grid® Report
Grid® Report for Session Replay
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Session Replay
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Session Replay
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Session Replay
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Session Replay
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Session Replay
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Session Replay
Summer 2026
G2 Report: Grid® Report
Grid® Report for Session Replay
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Session Replay
Summer 2026
G2 Report: Momentum Grid® Report


