### Contents

- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Topics**](#resources-topics)
- [**Reports**](#resources-reports)

# Sales Engagement Software Resources

##### Articles, Glossary Terms, Discussions, Topics, and Reports to expand your knowledge on Sales Engagement Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, [topics](#resources-topics) to contrast viewpoints, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Topics**](#resources-topics)
- [**Reports**](#resources-reports)

## Sales Engagement Software Articles

[![How Gartner Got Confused: Sales Engagement Is Not Sales Enablement](https://learn.g2.com/hubfs/g2-vs-gartner-blog.png "How Gartner Got Confused: Sales Engagement Is Not Sales Enablement")](https://www.g2.com/articles/gartner-sales-engagement-sales-enablement)

[
### How Gartner Got Confused: Sales Engagement Is Not Sales Enablement
](https://www.g2.com/articles/gartner-sales-engagement-sales-enablement)
All jokes aside, it’s a confusing time for sales professionals trying to find tools that can help them sell to buyers who just don’t behave like they used to.

[
 ![Michael Fauscette](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael Fauscette")
MF

](https://learn.g2.com/author/michael-fauscette)

by Michael Fauscette

[![How to Build a Successful Business Development Team](https://learn.g2crowd.com/hubfs/business-development-team-featured-image.jpg "How to Build a Successful Business Development Team")](https://www.g2.com/articles/business-development-team)

[
### How to Build a Successful Business Development Team
](https://www.g2.com/articles/business-development-team)
Every business wants to acquire more customers, right?

[
 ![Izabelle Hundrev](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Izabelle Hundrev")
IH

](https://learn.g2.com/author/izabelle-hundrev)

by Izabelle Hundrev

[![What Does a Business Development Representative Do? (+Job Description)](https://learn.g2crowd.com/hubfs/business-development-representative-talking-on-phone.jpg "What Does a Business Development Representative Do? (+Job Description)")](https://www.g2.com/articles/business-development-representative)

[
### What Does a Business Development Representative Do? (+Job Description)
](https://www.g2.com/articles/business-development-representative)
It’s no secret that sales jargon can get tricky.

[
 ![Izabelle Hundrev](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Izabelle Hundrev")
IH

](https://learn.g2.com/author/izabelle-hundrev)

by Izabelle Hundrev

## Sales Engagement Software Glossary Terms

[![Machine Learning](https://learn.g2.com/hubfs/G2CM_GI702_Glossary_Article_Images-%5Bmachine_learning%5D_V1a.png "Machine Learning")](https://www.g2.com/glossary/machine-learning-definition)

[Machine Learning](https://www.g2.com/glossary/machine-learning-definition)

What is machine learning and why is it important as a software feature? Our G2 guide can help you understand machine learning and popular software with machine learning features.

by Anthony Orso

Explore our Technology Glossary

Browse through dozens of terms to better understand the products you purchase and use everyday.

[Find new features](https://www.g2.com/glossary)

## Sales Engagement Software Discussions

0

Question on: Vanillasoft
[What is the best way to not confirm call each time I click a contact and make an outbound call?](/discussions/30240-what-is-the-best-way-to-not-confirm-call-each-time-i-click-a-contact-and-make-an-outbound-call)

whenever I click a contact number to make a call, I have to also press a white button that appears at the top, center of the screen asking me to confirm the call and then it goes through, and extra step that takes time and energy

Depending on your browser, the pop-up you are seeing may be related to the VoIP settings for your TCP connection. Look to see if there is a CheckBox to "REMEMBER" this selection and allow it to pass through. Our agents use both Chrome and Firefox. This usually happens when we clear Browser History & Cache memory as well. If you continue to experience this issue, reach out to tech support. They can assist you.

Answered: David Downer on September 29, 2020

If you're using Chrome, try Firefox. Chrome made an update a while ago that does not allow you to get rid of that pop up. 

Answered: Brian Barber on August 4, 2020

[See more answers (1)](javascript:void(0);)

[Your answer](/discussions/30240-what-is-the-best-way-to-not-confirm-call-each-time-i-click-a-contact-and-make-an-outbound-call/comments/new?remote=true)

0

Question on: Salesloft
[Can I create detailed graphs on Salesloft?](/discussions/29919-can-i-create-detailed-graphs-on-salesloft)

It would be nice to be able to more accurate represent data in a visual format.I know that the reporting section already exists but it would be useful to know if there is a way to produce detailed graphs.

Lofter, Salesloft offers a number of customization options and filters for our in-app analytics. We also offer a Salesforce managed dashboard that empowers further customization and visualizations based on your engagement data. Link included below. https://support.salesloft.com/hc/en-us/articles/360021717871 #saleslove 

Answered: Alexandria Snow on August 11, 2020

[Your answer](/discussions/29919-can-i-create-detailed-graphs-on-salesloft/comments/new?remote=true)

0

Question on: Salesloft
[What are some of the best practices in creating and using Cadences?](/discussions/29846-what-are-some-of-the-best-practices-in-creating-and-using-cadences)

?

Kasia - This post has some of the most actionable tips I've seen on structure and messaging. https://salesloft.com/resources/ebook/33-tips-b2b-sales-emails-ultimate-guide/ To me, there are 3 simple keys to a solid cadence. 1. Go beyond phone and email to vary the channels as much as possible (LinkedIn, Video emails, Other social touches). 2. Write like a human. Make your messaging personalized, simple, and casual 3. Give the person on the other end a strong reason to want to have a conversation with you. Frame the conversation around working together on quickly actionable advice you can provide, that makes their life easier, even if they don't end up partnering with you. We're actually running a webinar on this topic specifically next week. Let me know if you'd like to join and I'll make sure you get signed up! 

Answered: Brad Ansley on September 1, 2020

[Your answer](/discussions/29846-what-are-some-of-the-best-practices-in-creating-and-using-cadences/comments/new?remote=true)

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## Sales Engagement Software Topics

[

Sales Engagement Software Questions

10 discussions

Sales Engagement

Sales engagement software streamlines the sales process through integrations with sales communication channels and tools, management of sales messaging and...

by Clara F.

](https://www.g2.com/topics/sales-engagement)

## Sales Engagement Software Reports

Mid-Market Grid® Report for Sales Engagement

Summer 2026

G2 Report: Grid® Report

Grid® Report for Sales Engagement

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Sales Engagement

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Sales Engagement

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for Sales Engagement

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Sales Engagement

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Sales Engagement

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Sales Engagement

Spring 2026

G2 Report: Grid® Report

Grid® Report for Sales Engagement

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for Sales Engagement

Spring 2026

G2 Report: Momentum Grid® Report