Product Analytics Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Product Analytics Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Product Analytics Software Articles
G2 Launches New Attribute for Its Heatmap Tools Category
In this growing competitive digital world, where companies compete for user attention and time, tracking website traffic is essential for businesses to collect the necessary data to understand how visitors interact with their websites. Capturing how potential customers navigate a website has been an integral part of heatmap tools. These tools are important for usability testing to optimize websites and engage visitors.
by Alanna Iwuh
Product Analytics Software Glossary Terms
Product Analytics Software Discussions
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Question on: Totango
What would be the best way to load the pages faster?
Sometimes, when I first open my Totango webpage, it loads very slow. I want to know if there are workarounds on this.
Only way I've seen is to restrict your filters on notifications (the first page for me at least)
Hi John,
App performance and response time is very important to us at Totango.
Can you please open a support ticket on it at support@totango.com we'll make sure to identify if this has anything to do with your settings or an area in the product that we need to improve. Thanks!
0
Question on: Heap by Contentsquare
How do I know the numbers I'm getting are correct
Sometimes, when I create an action I'm not sure if the numbers or clicks are accurate - is there a best practice or way to troubleshoot that?
When I am not sure about some number I use to test the event tracking my own session, in the event visualizer you can click debug in Live view it will show you all event that you are triggering so you can make sure if the event is accurate with your own user interaction.
Sometimes the event definition is too wide and is triggered multiples times
0
Question on: Smartlook
How do I turn off the black box masks over EditTextViews in Android
In all our recordings we see black rectangles over editable text boxes. I already asked this question in your Discord channel , but no answer since more than a week
Hi Pavel,
thanks for your question.
Note that EditText and WebView are blacklisted by default and can be removed using Smartlook.unregisterBlacklistedClass().
Try this:
Smartlook.unregisterBlacklistedClass(EditText.class);
Hope that helps! If anything is needed, reach out to our support:
support@smartlook.com
Lukas
Product Analytics Software Reports
Mid-Market Grid® Report for Product Analytics
Fall 2026
G2 Report: Grid® Report
Grid® Report for Product Analytics
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Product Analytics
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Product Analytics
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Product Analytics
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Product Analytics
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Product Analytics
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Product Analytics
Summer 2026
G2 Report: Grid® Report
Grid® Report for Product Analytics
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Product Analytics
Summer 2026
G2 Report: Momentum Grid® Report





