Payroll Software Resources

Articles, Glossary Terms, Discussions, Topics, and Reports to expand your knowledge on Payroll Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, topics to contrast viewpoints, and reports from industry data.

Contents

Payroll Software Articles

W-9 vs. 1099 Forms: What's the Difference?

Is there anything more confusing or nerve-wracking than doing your own taxes?

by Lauren Pope

Payroll Management vs. Processing: The Difference Matters

With so many options from payroll software to outside services to manage payroll, paying employees shouldn't be a challenge.

by Gabriel Gheorghiu

What Is Payroll? (+How to Do It Yourself)

Whether you’re a small business or a large enterprise, a streamlined payroll process is crucial to keeping your employees happy and your finances in order.

by Michael Gigante

Payroll Software Glossary Terms

Payroll Management

Payroll management is an administrative process that ensures employees are financially compensated for their work. Learn more about its types and benefits.

by Holly Landis

Combat Pay

Combat pay is extra military compensation for qualifying dangerous-duty service, including hostile fire, imminent danger, and combat-zone tax benefits.

by Whitney Rudeseal Peet

HRIS

Human resource teams use HRIS solutions to manage employee data and streamline tasks. Learn about the types, best practices, and features to consider.

by Alyssa Towns

Payroll

Payroll refers to the system a company uses to manage employee compensation and payment. Learn the essential elements and best practices.

by Kelly Fiorini

In-House

In-house refers to an activity performed within an organization using its employees and resources. Learn more about its advantages and disadvantages.

by Amanda Hahn-Peters

Wage Expense

A wage expense is the cost organizations incur to pay hourly employees and contractors. Learn more about the types of wage expenses.

by Amanda Hahn-Peters

Pre-Tax Deduction

A pre-tax deduction is money subtracted from an employee’s gross pay before taxes are withheld from their paycheck. Learn the types, benefits, and rules.

by Martha Kendall Custard

Admin Services

Admin services are practices needed for employee management within an organization or industry. Learn more about admin services and best practices for HR administration.

by Keerthi Rangan

Wage Garnishment

Wage garnishment can take its toll not only on employees but also on employers. Learn more about wage garnishment, how it can impact a business, and what to do if an employee receives a garnishment of their wages.

by Mara Calvello

Payroll Software Discussions

Question on: CoAd Pay

Is PrimePay a good company?

I have used almost all payroll companies. Although small, PrimePay has been the best overall.

Answered: Donna Catlett on February 27, 2023

Your answer

Question on: Gusto

Our payroll bombed and Gusto won't fix it

Today is payday, and our employees did not get paid. Gusto requires that I submit payroll 2 days in advance, which was done. I submitted payroll, and the system said that payroll had been submitted successfully. It showed a detailed list of how much each employee would get paid, the direct deposit amounts, etc. Today, payday, our employees did not get paid. I logged into Gusto and it said that payroll had not been submitted. I never received an error message or a notice that there were any issues. I immediately resubmitted payroll, and when Gusto's office opened 2 hours later, I reached out to Gusto customer service, and their response was: "Thanks for letting me know! We are currently having a system error. I checked with our engineering team and they said that they are actively working on a resolution to fix this. Our engineering team advised me to tell you that clear you cache & cookies as well, they are already on this and will be fixed sooner." So then I asked them to help me expedite payroll to get our employees paid sooner than 2 days, which is their standard. They said that expedited payroll can be processed in 2 days and there is nothing they can do. I have gone around and around with them for almost 2 hours, and they keep saying there is nothing they can do. They caused the problem, they admitted that they caused the problem, and they are refusing to fix it. Not paying your employees on time is a REALLY big problem, and Gusto is responding like this is the level of urgency of getting a FedEx package a day late for a shirt I purchased online. I am completely baffled. This is the 2nd time that Gusto customer service has been completely unhelpful in resolving the issue - this time, the error means that some of our employees can't pay their bills. DO NOT SIGN UP WITH GUSTO PAYROLL.

Very similar to my experience. Their support seems helpless to actually change anything. My take is that they’re laser focused on gaining new users to show a rocket ship trajectory to their VCs and eventually their bankers for the IPO. They know that payroll software is very hard to switch from. Most people will be frustrated for a year or two before jumping ship. They’ll be public by then, so it’s not really a problem for them that your employees didn’t get paid. So why would they worry about it? Infuriating.

Answered: Dave Fischer on January 3, 2023

Your answer

Question on: Gusto

What is gusto payroll?

Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting online assistant in paying salary to your employees.

Answered: Zafar Abraev on January 31, 2023

Full-Service Payroll Automation Gusto automatically calculates, files, and pays federal, state, and local payroll taxes on our behalf. This alone saves us hours every month and eliminates the anxiety of missing a filing deadline. For any small business owner worried about payroll tax compliance, this feature is worth the subscription price by itself.

Answered: Dinesh kumar on March 13, 2026

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Your answer