Outbound Call Tracking Software Resources

Hi DW, thank you for this great question. You're right; the line is never busy when you use a shared number with your team. A shared number allows multiple people on your team to call and text from a single number. That way, you can team up on customer communications, delegate tasks & responsibilities and stay on the same page easily with your team. Here is a helpful video that shows you how to share a business phone number with your team: https://www.youtube.com/watch?v=mNFoK5Ohe-Q I hope this helps! If you need anything further, please don't hesitate to reach out. Taur// Social Producer at OpenPhone.