Mobile App Analytics Tools Resources

Yes, Auryc can track a single user’s journey across multiple domains as long as you have properly installed the tracking code across all of your domains of interest. The tracking code installed should be from the same Auryc Project.

A session is the period of time a user interacts with your website or app. Interactions include pageviews, clicks/taps, swipes, tab changes, moving an app into the background, and spans of inactivity (periods when a user does not exhibit any actions). Web sessions begin when a user lands on their first page and end when a user closes the window or has a period of inactivity lasting longer than 30 minutes. During a web session, Auryc will consolidate every click, pageview, and tab change into a single session as long as the user stays within the same browser. If a user opens the same URL in two different browsers (Chrome and Safari), then Auryc will track this behavior in two separate sessions. Native app sessions begin when a user opens the application, and end when a user closes the app or has a period of inactivity lasting longer than 3 minutes.

We understand the importance of protecting the privacy of your customer data and ensure that all customer data is stored securely and is only accessible to you. We have provided a way for you to confidently and easily mark elements on your website as “Sensitive Information”, this will prevent any marked elements from being captured in session replays.