### Contents

- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Loyalty Management Software Resources

##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Loyalty Management Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Loyalty Management Software Articles

[![What Is Demand Generation? Importance, Strategy, and Tools](https://learn.g2.com/hubfs/G2CM_FI468_Learn_Article-%5BGlobal_Supply_Chain%5D_V1a.png "What Is Demand Generation? Importance, Strategy, and Tools")](https://www.g2.com/articles/demand-generation)

[
### What Is Demand Generation? Importance, Strategy, and Tools
](https://www.g2.com/articles/demand-generation)
Launching a new product is exciting, but with so many options available, how do you make sure your product stands out? The real challenge is not just getting noticed but creating real interest that leads to sales. 

[
 ![Lauren Pope](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren Pope")
LP

](https://learn.g2.com/author/lauren-pope)

by Lauren Pope

## Loyalty Management Software Glossary Terms

[![Client Base](https://learn.g2.com/hubfs/G2CM_GI412_Glossary_Article_Images-%5BClient_Base%5D_V1a.png "Client Base")](https://www.g2.com/glossary/client-base-definition)

[Client Base](https://www.g2.com/glossary/client-base-definition)

A client base is a company’s current and past customers who drive revenue and growth, helping businesses build loyalty, retention, and long-term success.

by Kelly Fiorini

Explore our Technology Glossary

Browse through dozens of terms to better understand the products you purchase and use everyday.

[Find new features](https://www.g2.com/glossary)

## Loyalty Management Software Discussions

0

Question on: Purple
[Do Purple sell direct?](/discussions/selling)

Selling

No. Purple is a channel business which means we do not sell directly to customers. We work in partnership with you to help sell Purple in every relevant opportunity and to financially benefit our Partners. 

Answered: Jessica Thomas on October 17, 2019

[Your answer](/discussions/selling/comments/new?remote=true)

0

Question on: Purple
[How is the product priced?](/discussions/pricing-1d237ffb-e43e-480c-b617-6f422419e5bd)

Pricing

Purple is priced per access point, per annum. We offer a variety of 3, 5 and 7 year packages. Purple ‘Network’ is a license designed to enable initial engagement. Purple ‘Enterprise’ is the all encompassing license that provides customers with a vast range of analytics and functionality. 

Answered: Jessica Thomas on October 17, 2019

[Your answer](/discussions/pricing-1d237ffb-e43e-480c-b617-6f422419e5bd/comments/new?remote=true)

0

[Leading loyalty management platforms for e-commerce?](/discussions/leading-loyalty-management-platforms-for-e-commerce)

If you’re looking for [loyalty management platforms](https://www.g2.com/categories/loyalty-management) designed specifically for ecommerce growth, there are several top-rated tools that help build repeat customers, increase average order value, and personalize rewards. Popular platforms like **Smile.io** , **LoyaltyLion** , and **Yotpo Loyalty & Referrals** offer purpose-built features for digital storefronts. Here are some of the leading solutions broken down by company size:

**Loyalty Platforms for Small Ecommerce Brands**
- [**Smile.io**](https://www.g2.com/products/smile-io/reviews) – Ideal for small Shopify and BigCommerce merchants, Smile.io lets you create point-based reward programs, VIP tiers, and referral incentives without heavy setup. Its free and entry-level plans make it easy for new businesses to get started. _(Free plan available; paid plans from $49/month)_
- [**Marsello**](https://www.g2.com/products/marsello/reviews) – Combines loyalty programs, email/SMS automation, and customer segmentation in one tool. Marsello is great for brick-and-click stores using POS and ecommerce platforms together. _(Starts at $125/month)_

**Loyalty Platforms for Mid-Market Ecommerce Brands**
- [**LoyaltyLion**](https://www.g2.com/products/loyaltylion/reviews) – Offers advanced customization, A/B testing, and behavioral triggers for loyalty rewards. LoyaltyLion is built for growing DTC brands that want to improve retention while aligning rewards with brand identity. _(Plans start at $159/month)_
- [**TapMango**](https://www.g2.com/products/tapmango/reviews) – A powerful customer engagement platform with branded mobile apps, digital punch cards, and real-time promotions. Great for omnichannel retailers looking to drive in-store and online repeat visits. _(Custom pricing)_

**Loyalty Platforms for Enterprise Ecommerce Brands**
- [**Yotpo Loyalty & Referrals**](https://www.g2.com/products/yotpo/reviews) – Part of Yotpo’s ecommerce marketing suite, this platform lets large brands run highly customizable rewards and referral programs. It integrates seamlessly with reviews, SMS, and email to create unified experiences across channels. _(Custom pricing with robust Shopify Plus support)_
- [**Salesforce Loyalty Management**](https://www.g2.com/products/salesforce-loyalty-management/reviews) – Built on the Salesforce platform, this solution supports scalable B2B and B2C loyalty programs. Enterprise teams can launch personalized campaigns with deep data integration across marketing, service, and commerce. _(Custom pricing based on Salesforce edition)_

These are just some of the most effective and scalable loyalty management platforms for ecommerce brands. Whether you're just launching your store or scaling globally, these tools can help you increase retention, grow customer lifetime value, and turn shoppers into loyal fans.

Are you looking for more free options? G2 as a list of free options you can find here: https://www.g2.com/categories/loyalty-management/free

Answered: Brittany Guntang on July 25, 2025

[Your answer](/discussions/leading-loyalty-management-platforms-for-e-commerce/comments/new?remote=true)

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## Loyalty Management Software Reports

Mid-Market Grid® Report for Loyalty Management

Summer 2026

G2 Report: Grid® Report

Grid® Report for Loyalty Management

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Loyalty Management

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Loyalty Management

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for Loyalty Management

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Loyalty Management

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Loyalty Management

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Loyalty Management

Spring 2026

G2 Report: Grid® Report

Grid® Report for Loyalty Management

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for Loyalty Management

Spring 2026

G2 Report: Momentum Grid® Report