### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Incident Management Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Incident Management Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Incident Management Software Articles [![How to Improve IT Operations With AIOps](https://learn.g2.com/hubfs/AIOps%20Platforms%20G2.jpg "How to Improve IT Operations With AIOps")](https://www.g2.com/articles/aiops-platforms-it-operations) [ ### How to Improve IT Operations With AIOps ](https://www.g2.com/articles/aiops-platforms-it-operations) AIOps platforms have shifted IT teams' responsibilities with the integration of artificial intelligence (AI) and machine learning (ML) to automate IT operations, proactively monitor and analyze systems, and improve performance.  [ ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL ](https://learn.g2.com/author/tian-lin) by Tian Lin [![G2 Feature Comparison Report on Incident Management Software](https://learn.g2.com/hubfs/person%20working%20on%20laptop-1.jpg "G2 Feature Comparison Report on Incident Management Software")](https://www.g2.com/articles/g2-feature-comparison-report-incident-management-software) [ ### G2 Feature Comparison Report on Incident Management Software ](https://www.g2.com/articles/g2-feature-comparison-report-incident-management-software) Incident management software can significantly reduce downtime, revenue loss, and security attack caused by major incidents. By integrating automation in each stage of incident response, companies can quickly identify and fix the root cause of IT issues in high-stress situations. This article will explore the top-recommended incident management software for different company sizes. [ ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL ](https://learn.g2.com/author/tian-lin) by Tian Lin ## Service Desk Software Glossary Terms [![AIOps](https://learn.g2.com/hubfs/G2CM_GI755_Glossary_Article_Images-%5BAIOps%5D_V1b.png "AIOps")](https://www.g2.com/glossary/aiops-definition) [AIOps](https://www.g2.com/glossary/aiops-definition) AIOps applies artificial intelligence (AI) to speed up operational workflows. Learn more about its benefits, stages, and key features of an AIOps platform. by Sagar Joshi Explore our Technology Glossary Browse through dozens of terms to better understand the products you purchase and use everyday. [Find new features](https://www.g2.com/glossary) ## Incident Management Software Discussions 0 Question on: NinjaOne [How do I make a script to block all users on a PC from executive .MSI / .exe files?](/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files) I have a client that needs to block users from executive .MSI and .EXE files but unfortuinately we're currently unable to do it via Powershell it seems. Make them regular users. Do not make their accounts administrators. Answered: Pani Rtic on March 22, 2023 Use Applocker, create a group policy and deploy that way. have a read up on it, and customise a policy, export it, and deploy it that way. Answered: Josh Cato on December 19, 2022 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/28861-how-do-i-make-a-script-to-block-all-users-on-a-pc-from-executive-msi-exe-files/comments/new?remote=true) 0 Question on: Moogsoft [What's the possibility bringing in domain expertise in this platform?](/discussions/28850-what-s-the-possibility-bringing-in-domain-expertise-in-this-platform) how does Moogsoft can helps in identifying the exact root cause and auto solves the problem which is close loop automation for the domains like network, security , other policy like Active directory etc. Interesting question. Leveraging skills, knowledge, and intuition is really important in getting the exact root cause identified and fixed. Answered: Ashish Hanwadikar on August 28, 2020 [Your answer](/discussions/28850-what-s-the-possibility-bringing-in-domain-expertise-in-this-platform/comments/new?remote=true) 0 Question on: DERDACK Enterprise Alert [What benefits do you have with Enterprise Alert?](/discussions/27359-what-benefits-do-you-have-with-enterprise-alert) ? Thanks for your question, Peter. Business benefits are classic - reliable incident response, reduced downtime of critical systems, faster resolution, effective on-call operations. Enterprise Alert is an on-premises product. So, if you have regulations or a strict on premises policy, Enterprise Alert is the premier choice to go for. Enterprise Alert is also an enterprise-class solution with features like multi-tenancy, custom user roles, user's rights management, (A)AD synchronization, high-availability and clustering, high performance, workload resilience and much more. Feature-wise Enterprise Alert is extremely customizable and scalable. Usability and the native mobile apps are top-notch. And last, our technical support is top-rated leading to fast deployment and roll-out. Answered: Matthes Derdack on September 11, 2020 [Your answer](/discussions/27359-what-benefits-do-you-have-with-enterprise-alert/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/incident-management/resources?discussions_page=48) - [1](/categories/incident-management/resources) - [2](/categories/incident-management/resources?discussions_page=2) - … - [45](/categories/incident-management/resources?discussions_page=45) - [46](/categories/incident-management/resources?discussions_page=46) - [47](/categories/incident-management/resources?discussions_page=47) - [48](/categories/incident-management/resources?discussions_page=48) - 49 - [50](/categories/incident-management/resources?discussions_page=50) - [Next ›Next ›](/categories/incident-management/resources?discussions_page=50) ## Incident Management Software Reports Mid-Market Grid® Report for Incident Management Summer 2026 G2 Report: Grid® Report Grid® Report for Incident Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Incident Management Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Incident Management Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Incident Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Incident Management Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Incident Management Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Incident Management Spring 2026 G2 Report: Grid® Report Grid® Report for Incident Management Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Incident Management Spring 2026 G2 Report: Momentum Grid® Report