Incident Management Software Resources

IssueTrak is a web-based software application available for On-Premises installation using your own web server and database platform or hosted and maintained on the IssueTrak Cloud. IssueTrak On-Premises installations can reside on the same or separate machines; dedicated or shared machines; or physical or virtual machines that meet the following hardware and software requirements: Database Server: Dual Core 1.8 GHz processor|4GB available RAM | 4GB available hard disk space (minimum) Windows Server 2008 or higher (32 or 64-bit; Standard, Enterprise or Datacenter Edition) Microsoft SQL Server 2008 R2 or higher (32 or 64-bit; Standard, Enterprise or Business Intelligence Edition) Web Server: Dual Core 1.8 GHz processor | 4GB available RAM | 4GB available hard disk space (minimum) Windows Server 2008 or higher (32 or 64-bit; Standard, Enterprise or Datacenter Edition) Microsoft Internet Information Services (IIS) 7.0, 7.5, 8.0 or 8.5 Or Same Machine Dual Core 1.8 GHz processor|4GB available RAM | 4GB available hard disk space (minimum) Windows Server 2008 or higher (32 or 64-bit; Standard, Enterprise or Datacenter Edition) Microsoft SQL Server 2008 R2 or higher (32 or 64-bit; Standard, Enterprise or Business Intelligence Edition) Microsoft Internet Information Services (IIS) 7.0, 7.5, 8.0 or 8.5 Other Requirements For both Cloud and On-Premises installations, a web browser is required. IssueTrak can be accessed via Internet Explorer 11+, Chrome 36+ and Firefox 31+.

Compliance, Customer Service, Facilities Management, Quality Assurance, IT Help Desk, Finance, Human Resources Healthcare, IT, Government, Contractors, Manufacturing, Education, Engineering, Retail

I appreciate how incident.io brings structure and consistency to incident response by centralising everything from alerting to post‑incident analysis in one place, often right inside Slack, where everyone (and key stakeholders) has a view, preventing switching from multiple applications.