Human Services Software Resources

Articles, Discussions, and Reports to expand your knowledge on Human Services Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, discussions from users like you, and reports from industry data.

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Human Services Software Articles

Nonprofits in the Time of COVID-19

As the COVID-19 pandemic continues around the globe, many nonprofits are left in a precarious financial position due to canceled galas and events—which often constitute a vital portion of yearly fundraising revenue. Furthermore, nonprofits who engage with vulnerable populations through program and service delivery face another challenge: protecting their staff while continuing to help these vulnerable populations access the critical services they need.

by Dominick Duda

Human Services Software Discussions

Question on: NewOrg

Is NewOrg a Certified B Corporation?

Certifications like B Corp status are one way organizations can evaluate whether a vendor's values align with their own, especially for mission-driven agencies weighing software partners. Is NewOrg a Certified B Corporation, and what does that mean for the organizations it serves?

Yes. NewOrg is a Certified B Corporation, which reflects the company's commitment to social and environmental responsibility. This certification matters to nonprofits and human services organizations that want assurance that their software provider operates with accountability, transparency, and a genuine stake in the outcomes of the communities it serves.

Answered: Sotiris Koutsoyannis on July 22, 2026

Your answer

Question on: NewOrg

Is NewOrg available in Canada?

Does it support organizations outside the U.S., and is it built to handle the needs of Canadian nonprofits, First Nations organizations, social service agencies, and government-funded programs?

Yes. NewOrg supports nonprofit and government organizations across both the U.S. and Canada. NewOrg also has a dedicated Canada page with more information for Canadian organizations: https://neworg.com/neworg-canada NewOrg can be relevant for Canadian nonprofits, First Nations organizations, social service agencies, and government-funded programs that need secure data management, reporting, case management, and configurable workflows.

Answered: Sotiris Koutsoyannis on July 13, 2026

Your answer

Question on: NewOrg

Does NewOrg provide customer support?

Beyond the initial implementation, what does ongoing support actually look like? What kind of help is available for things like configuration changes, training new staff, troubleshooting, and adjusting the system as reporting needs change over time?

Yes. NewOrg includes ongoing customer support to help organizations use and adapt the system over time. This includes troubleshooting, general user questions, onboarding new staff, and assistance with reports, fields, workflows, and other system adjustments as programs or reporting needs evolve. Unlimited support incidents are included with monthly Hosting & Support, although larger customization projects may involve additional costs. This is especially valuable for nonprofits and agencies looking for a long-term software partner rather than a one-time setup.

Human Services Software Resources

Articles, Discussions, and Reports to expand your knowledge on Human Services Software

Human Services Software Articles

Nonprofits in the Time of COVID-19

Human Services Software Discussions

Human Services Software Reports