Employee Recognition Software Resources

Hi Sudip, Mobile’s infrastructure wasn’t built like desktop, so it’s not as simple as adding the same tracking links to products or pages on mobile. Desktop tracking is dependent on pixels, a snippet of code that picks up the end-user’s identification, aka a cookie. Pixels rely on the user’s browser to track conversion. However, on smartphones, cookies are blocked as a default setting  which means that cookies are never placed on a user’s mobile device. More recently, workarounds are being created for the mobile web, but today no solution exists that allows for pixels to consistently fire into a mobile app as cookies are never used in the app world. It’s complex to find a unique identifier that can be passed back to accurately attribute. Although there have been recent innovations in mobile web tracking, but not for mobile apps. So, if we send a user to a retailer’s mobile website, and they decide to download or use their app, tracking will get lost through the app/play store and we as publishers of the offer don’t get paid for the potential purchase. Regards, Pinku Roy

Hi Mike, For sure! There's no need to fund your account in advance. If you prefer, you can save your credit card on your account and just use it at checkout whenever placing an order. Reach out anytime if you need any help getting this set up. Muucho Guusto, Skai

Hi Veronica, it looks like you both funded your account and made a separate purchase with a credit card. Based on your feedback, our product team is looking at ways to make the choice between account funds or a credit card whenever placing an order. Thanks for taking the time to help us improve!