Embedded Business Intelligence Software Resources

Hi Marcelo, Thanks for your interest in Qlik. You may want to take a look at our Statement of Direction. We updated this at the beginning of each year. https://www.qlik.com/us/-/media/files/qlik/pdf/qlik-statement-of-direction.pdf -Josh Qlik

Hi Disnie, It is great when projects are active. Sometimes, it is really painful to go back and try to recategorize things according to the new rules and policies, especially when it's all running for a couple of years! I believe you are talking about your Zendesk workspace. You would need to contact Zendesk directly to confirm how they built the logical data model. They should be able to confirm with you the Post Creator and Post Topic are part of your LDM and show you how to create the report with Community Posts filtered for the the last 5 days.

Hi Brittney, To understand the full semantic data model of your data product can be sometimes overwhelming. I always suggest people start from the dashboards: Learn what's available, then slowly modifying the available: Take an existing report and change something: Add a new slicing attribute or a filter. It also helps if you can guide them with the metrics: What are the core, basic metrics they should focus on? What are just the derivates of these metrics? All that helps people to create their own reports and insights. Proper naming is the key: Are these the terms people use in their work? Do you use business names (e.g. Owner) instead of database names (e.g. User)? I'd also like to mention we recently started GoodData University (https://university.gooddata.com) so people can learn more about the concepts and the world of data analytics.