Email Tracking Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Email Tracking Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Email Tracking Software Articles
Sales Enablement Guide: Strategy, Metrics, and Software (2026)
There are plenty of business functions that support sales.
by Harshita Tewari
Sales Cadence: What It Is, Importance, and How to Build One
When new leads enter your pipeline, the worst thing you can give sales reps is freedom without direction.
by Harshita Tewari
What Is Marketing Attribution? How to Measure It
Each stage of the sales funnel—from awareness to consideration to purchase—requires a unique strategy.
by Lauren Pope
Email Tracking Software Glossary Terms
Email Tracking Software Discussions
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Question on: Agentforce Sales (formerly Salesforce Sales Cloud)
How do I enable Inbox in Salesforce?
How do I enable Inbox in Salesforce?
Administrators can install Salesforce Inbox for Outlook for all Users in their organization, and Salesforce directly supports Microsoft Office 365. Outlook on Exchange 2013 and 2016 admins should refer to their respective administrator guides for instructions on installing their specific applications.
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follow these steps:
1) In Salesforce, click on the gear icon in the top right corner and select "Setup."
2) In the Quick Find box, type "Inbox" and select "Setup Assistant" under Inbox.
3) Click on "Enable Make Inbox Available to Users."
4) Ensure you assign the appropriate permission sets to users who need access to Inbox features
You’ll need to have the right edition (like Enterprise or higher) and make sure the user has an Inbox license assigned. After that, just assign the appropriate permission set (like Inbox With Einstein Activity Capture), enable the integration for Gmail or Outlook in Setup, and install the corresponding add-in or extension.
Once that’s done, you should be good to go! Let me know how it goes.
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Question on: Agentforce Marketing (formerly Salesforce Marketing Cloud)
How do I access journey builder in Salesforce?
How do I access journey builder in Salesforce?
Journey Builder has been extended to it's own Cloud. When you login to Marketing Cloud, you'll hover over the clouds and move to the far right where you will see Journey Builder as the 7th cloud option. You will then see a dropdown where Journey Builder and Automation Studio have been relocated. Simply click on it from there to access JB.
- App Launcher: Click the App Launcher icon (the 9 dots/waffle icon) in the top left corner of your Salesforce Lightning interface.
- Search: Type "Journeys" or "Agentforce" into the search bar.
- Selection: Select "Journeys" to open the canvas or "Agent Builder" if you are looking to create an autonomous agentic journey.
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Question on: HubSpot Sales Hub
What can you do with free HubSpot?
What can you do with free HubSpot?
HubSpot offers a free CRM with marketing and sales tools to help you manage contacts, chat with visitors, close deals, and track results. It's a good option for small businesses.
you can prospect new potential customer and gather their information to have at hand when speaking with them through email or phone.
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Email Tracking Software Reports
Mid-Market Grid® Report for Email Tracking
Fall 2026
G2 Report: Grid® Report
Grid® Report for Email Tracking
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Email Tracking
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Email Tracking
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Email Tracking
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Email Tracking
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Email Tracking
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Email Tracking
Summer 2026
G2 Report: Grid® Report
Grid® Report for Email Tracking
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Email Tracking
Summer 2026
G2 Report: Momentum Grid® Report




