E-Commerce Personalization Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on E-Commerce Personalization Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
E-Commerce Personalization Software Articles
Highlights From the G2 Fall 2022 E-Commerce Reports
The e-commerce software market experienced significant changes in the past quarter caused by market corrections, changes in buyer behavior, and supply chain challenges. To understand how these changes impacted users, I analyzed the most recent G2 e-commerce reports data for fall 2022.
by Gabriel Gheorghiu
A Better Future for Digital Storefronts with E-Commerce Personalization
The COVID-19 pandemic brought about changes to many industries, including one of the most sought-after ones, the retail sector. From suppliers, manufacturers, distributors, wholesalers, and retailers to consumers, everyone was exposed to the vulnerabilities and consequences of the pandemic. Amidst this health and economic crisis, consumer shopping behavior changed entirely. Businesses realized the power of digital transformation and added a virtual storefront to their brick-and-mortar store as consumers adapted to shopping online.
by Subhransu Sahu
What Is Social Commerce, and Why We Created a New Category for It
The fact that social media is critical for e-commerce is obvious. There are billions of users on social media platforms, and many of them buy online. It is estimated that the number of social media users worldwide will reach 5.85 billion by 2027. In addition, sellers also use social media to share and promote their products—the value of social commerce sales worldwide is estimated at 2.9 trillion dollars by 2026.
by Gabriel Gheorghiu
Hybrid Shopping Trends in 2022
This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Gabriel Gheorghiu
2021 Trends in E-Commerce and Industry 4.0
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Gabriel Gheorghiu
Why You Need an E-Commerce Strategy and How to Create One
If you sell online, you surely use an e-commerce platform or shopping cart software to create and manage your online store, track inventory and payments, and maybe personalize your buyers’ shopping experience. But your competitors also use similar tools—so what is your competitive advantage?
by Gabriel Gheorghiu
How to Choose the Best E-Commerce Software for Your Business
If you are reading this, you have internet access and have probably already tried to buy something online. That's what e-commerce is about, at least from a buyer perspective. When it comes to sellers, things can be a lot more complicated.
by Gabriel Gheorghiu
How to Balance Consumer Privacy and Personalization in Marketing
Every day, consumers are inundated with generic advertisements on billboards, subway ads, and TV and radio commercials.
by Stephanie Graham
E-Commerce Personalization Software Glossary Terms
Explore our Technology Glossary
Browse through dozens of terms to better understand the products you purchase and use everyday.
E-Commerce Personalization Software Discussions
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Question on: Optimizely Web Experimentation
How does A/B Testing work?
How A/B Testing Works
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A/B testing is when you have a least two variations of something you want to test. Typically you have a control (which may be the current variant) and then one test variant. You create a hypothesis around the problem you are solving for. You also define your success metrics. You typically run the test until it reaches statistical significance. At this point, most A/B testing software will let you know the test winner and the improvement it may have made. Say for instance, you have a red "buy now" button on your website. You've heard that green buttons work better so you want to test this theory out. The red button is the control variant. You create a variant in which the button is green and this would be variant #1. You set the success metrics to button clicks and decide you only want to send 20% of your traffic the test. The 20% represents a small sample of your traffic which reduces the risk if there's adverse effects of the variant. The test runs until it reaches statistical significance. At this point, statistically there's a winner and we can attribute the changes we made or didn't make as the factor driving the KPI. There can be much more steps and nuances involved. This is the very basic concept of testing.
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In an A/B test, you take a webpage or app screen and modify it to create a second version of the same page. This change can be as simple as a single headline or button, or be a complete redesign of the page. Then, half of your traffic is shown the original version of the page (known as the control) and half are shown the modified version of the page (the variation).
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Question on: Omniconvert
Are you able to embed videos or images into the questionnaire to help explain/educate before you ask a particular question?
Embedding videos/images
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yes it is possible
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Question on: ActiveCampaign
What are some creative ways businesses are using ActiveCampaign to automate their marketing efforts?
What are some creative ways businesses are using ActiveCampaign to automate their marketing efforts?
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1) Personalized Email Campaign: Automating personalized email sequences based on user behavior, preferences, and interactions.
2) Lead Scoring: Automatically scoring leads based on engagement and activities, helping prioritize follow-ups.
3) Customer Segmentation: Segmenting customers into different lists based on criteria like purchase history, engagement level, and demographics.
4) Automated Workflows: Creating workflows that trigger specific actions, such as sending follow-up emails, updating contact details, or notifying sales teams.
5) A/B Testing: Automating A/B tests to optimize email content, subject lines, and send times for better engagement.
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E-Commerce Personalization Software Reports
Mid-Market Grid® Report for E-Commerce Personalization
Spring 2026
G2 Report: Grid® Report
Grid® Report for E-Commerce Personalization
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for E-Commerce Personalization
Spring 2026
G2 Report: Grid® Report
Momentum Grid® Report for E-Commerce Personalization
Spring 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for E-Commerce Personalization
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for E-Commerce Personalization
Winter 2026
G2 Report: Grid® Report
Small-Business Grid® Report for E-Commerce Personalization
Winter 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for E-Commerce Personalization
Winter 2026
G2 Report: Grid® Report
Grid® Report for E-Commerce Personalization
Winter 2026
G2 Report: Grid® Report
Momentum Grid® Report for E-Commerce Personalization
Winter 2026
G2 Report: Momentum Grid® Report









