Distribution ERP Software Resources
Articles, Discussions, and Reports to expand your knowledge on Distribution ERP Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, discussions from users like you, and reports from industry data.
Distribution ERP Software Articles
Production Scheduling: Your Path to Manufacturing Excellence
Distribution ERP Software Discussions
I'd like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department. How would I go about setting that up? And can I customize it to make it look like a nice webpage or interface when users want to check the status if their tickets? I'd like users to be able to submit requests via email or a portal, or through the ERP. But I want them to receive email updates when their ticket has been updated/changed/closed, etc. Basically, I want it to be used like any other ticketing software out there. Has anyone else done this? How did you do it and what are your thoughts? Thanks in advance!
When SAP ERP is customized with loads of features, it tends to become very complex for end users. Is there any way to make it less complex for the end users?

