### Contents

- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Digital Adoption Platforms Resources

##### Glossary Terms, Discussions, and Reports to expand your knowledge on Digital Adoption Platforms

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Digital Adoption Platforms Glossary Terms

[![Product-Led Growth](https://learn.g2.com/hubfs/G2CM_GI703_Glossary_Article_Images_%5Bproduct_led_growth%5D_V1a.png "Product-Led Growth")](https://www.g2.com/glossary/product-led-growth-definition)

[Product-Led Growth](https://www.g2.com/glossary/product-led-growth-definition)

Product-led growth is a strategy for accelerating a company’s growth through its product’s success. Learn the benefits of creating a strategy.

by Kelly Fiorini

[![Self-Service Portal](https://learn.g2.com/hubfs/G2CM_GI599_Glossary_Article_Images-%5BSelf_Service_Portal%5D_V1a.png "Self-Service Portal")](https://www.g2.com/glossary/self-service-portal-definition)

[Self-Service Portal](https://www.g2.com/glossary/self-service-portal-definition)

Self-service portal is an online resource center visitors use to troubleshoot problems without a customer service representative. Learn about its benefits.

by Holly Landis

## Digital Adoption Platforms Discussions

0

Question on: Gainsight Product Experience
[What is Gainsight PX?](/discussions/what-is-gainsight-px)

What is Gainsight PX?

Gainsight PX is a product intelligence and communication tool that helps you track usage trends, user engagement, user retention, provides onboarding campaigns, feature walkthroughs, and dashboard analytics for all of those efforts.

Answered: Graden Hudson on April 13, 2022

[Your answer](/discussions/what-is-gainsight-px/comments/new?remote=true)

0

Question on: Appcues
[What does Appcues do?](/discussions/what-does-appcues-do)

What does Appcues do?

Appcues allows you to easily add tutorial and/or introductory cues to your website.

Answered: Brenin Edmunds on April 8, 2022

Appcues lets you improve how users engage and interact with your product by empowering product managers and marketers to create product experiences with zero developer help. These experiences could be onboarding flows that help new users get acclimated with your product, activation flows that make sure trialers discover the value of your product, feature announcements so that existing users become even stickier, and ongoing education and surveys to keep users engaged. This can all be done with Appcues' easy-to-use builder that lets you create beautiful, native-looking experiences that can be targeted to specific segments and groups of users, so the right people see the right message at the right time.

Answered: Anand Patel on April 12, 2022

Allows teams to create modals, tooltips, and surveys without engineering help. Basically you. can create animated pop-ups/slide outs without needing to use up your team's resources.

Answered: Z Zorrilla on April 8, 2022

[See more answers (2)](javascript:void(0);)

[Your answer](/discussions/what-does-appcues-do/comments/new?remote=true)

0

Question on: Whatfix
[What does Whatfix do?](/discussions/what-does-whatfix-do)

What does Whatfix do?

Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations. How? Whatfix is a digital adoption platform (DAP) that helps organizations improve user adoption and engagement with their software applications. It provides interactive on-screen guidance, contextual self-help, and automated workflows to assist users in navigating and using software effectively. Whatfix enables organizations to create interactive walkthroughs, tooltips, knowledge bases, and other training materials to provide real-time assistance to users. It also offers analytics and insights to track user behavior, identify areas for improvement, and optimize software adoption. 

Answered: Greisy Flores on August 17, 2023

What fix provides in-app help guidance, tool tips, etc and minimal analytics for (user funnel, etc) with an added ability to export guides as pdfs or videos for stake-holders or others who may not have time or access to be able to view product guides inside application. This product is a competitor of Pendo and WalkMe. It is more robust than WalkMe comes with better support and the value for the cost is superior than their competitors. Out of the box, the UI isn't as nice as their competitors, but can be customized to match your native application. As a UX Manager, I highly recommend using WhatFix.

Answered: Richard Kimball on April 8, 2022

Whatfix is a digital adoption platform and product analytics software that provides organizations with a non-technical solution to analyzing, creating, and launching in-app guidance and self-help support for end-users of technology, whether that is employees and customers. Whatfix overlays on any software application and enables end-users to get the most out of a tool by assisting them with contextual in-app guidance (like product tours, interactive walkthroughs, user checklists, field validations, tooltips) and on-demand self-help in the form of an embedded wiki that automatically crawls and curates a company's documentation and knowledge. Its product analytics capabilities empower IT and product teams to track user behavior and capture custom events to segment users, map user flows, identify friction areas, and improve overall product adoption.

Answered: Levi Olmstead on August 17, 2023

[See more answers (2)](javascript:void(0);)

[Your answer](/discussions/what-does-whatfix-do/comments/new?remote=true)

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## Digital Adoption Platforms Reports

Mid-Market Grid® Report for Digital Adoption Platform

Summer 2026

G2 Report: Grid® Report

Grid® Report for Digital Adoption Platform

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Digital Adoption Platform

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Digital Adoption Platform

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for Digital Adoption Platform

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Digital Adoption Platform

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Digital Adoption Platform

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Digital Adoption Platform

Spring 2026

G2 Report: Grid® Report

Grid® Report for Digital Adoption Platform

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for Digital Adoption Platform

Spring 2026

G2 Report: Momentum Grid® Report