Customer Data Platforms (CDP) Resources
Articles, Glossary Terms, Discussions, Topics, and Reports to expand your knowledge on Customer Data Platforms (CDP)
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, topics to contrast viewpoints, and reports from industry data.
Customer Data Platforms (CDP) Articles
Simplifying Customer Data Platforms and Introducing Its Attributes on G2
Imagine you want to buy a new car. While looking through site after site, comparing prices, and researching which brand is best, you are likely exposed to many tailored ads and relevant content. Since the experience was so personalized, you might even think you have made the best choice for purchase. The reason behind such experiences may be due to a business using a customer data platform (CDP).
by Victoria Blackwell
50+ Customer Data Statistics for Successful Marketing Plans
Collecting customer data is crucial to any marketing strategy.
by Shruti Nair
Retail Media Advertising Trends in 2022
This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
2021 Trends in Martech and Adtech
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
How to Balance Consumer Privacy and Personalization in Marketing
Every day, consumers are inundated with generic advertisements on billboards, subway ads, and TV and radio commercials.
by Stephanie Graham
The G2 on Martech: Continued Growth of CDPs and How They Leverage AI
Have you ever thought “Wow, they get me,” when interacting with a brand? It could be as simple as Netflix recommending the perfect show to binge, or Amazon suggesting a product that complements what’s already in your cart. We now expect these personalized experiences from brands. However, with more content, brands, and purchasing channels out there, it becomes difficult to personalize at scale. Enter the customer data platform (CDP).
by Emily Malis Greathouse
Customer Data Platforms (CDP) Glossary Terms
Customer Data Platforms (CDP) Discussions
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Question on: Insider One
Does Insider have an integration with Tealium?If yes, is it a bidirectional integration?
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Absolutely yes, and yes! Insider and Tealium can connect bidirectionally to share user and event data.
With the integration, you can send your user and event data from Tealium to Insider and share your interaction events and leads from Insider with Tealium.
For more information, you can visit: https://useinsider.com/integration/tealium-cdp/
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Question on: Insider One
Can we make purchases using WhatsApp?Can we make purchases using WhatsApp?
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Yes, users can make purchases on WhatsApp using WhatsApp Commerce. Insider recently launched WhatsApp commerce to enable users to discover, browse, and make purchases right within the app.
WhatsApp Commerce enables marketers to deliver web-style end-to-end buying experiences while leveraging the power of two-way conversational messaging. Users can discover products and services, seamlessly browse product catalogs, add items to their cart, and complete purchases — all from WhatsApp itself, without having to navigate to the website or the mobile app.
Explore more here: https://useinsider.com/whatsapp-commerce/
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Question on: Fivetran
How else are you using Census?Hey all, we have been using Census for a while and I wanted to ask around how else are you using Census today? We are using Census mainly as a reverse ETL tool, but how else are you using Census today?
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Hey Nikolas,
Would love other Census users to chime in, but there are lots of use cases our customers use us for :)
In fact, we recently revamped our customer stories page so you can filter by use cases and integration to get inspired by how others are using Census. A good place to start would be filtering by destination tools that are used in your company, that are not already connected to Census: https://www.getcensus.com/customers#all-stories
Some of the most interesting use cases we see that go beyond “customer 360” are around:
* Product-qualified lead scoring - a great way to help the sales team prioritize leads from trials. Learn more at https://www.getcensus.com/blog/product-qualified-leads-pqls-the-data-backed-process-to-help-you-increase-revenue
* Automated personalized marketing to drive product adoption - This could be joining third party data or data from enrichment tools (e.g. Clearbit) to drive more adoption of your product. One of our customers Crossbeam use this to automatically recommend integrations to their customers inside their product: https://www.crossbeam.com/blog/how-we-use-partner-data-conversions-product-led-growth/
Hope that’s helpful and let us know if you had a specific team in mind that you wanted use cases for.
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Customer Data Platforms (CDP) Reports
Mid-Market Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Momentum Grid® Report








