### Contents - [**Articles**](#resources-articles) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Communication Platform as a Service (cPaaS) Platforms Resources ##### Articles, Discussions, and Reports to expand your knowledge on Communication Platform as a Service (cPaaS) Platforms Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Communication Platform as a Service (cPaaS) Platforms Articles [![2021 Trends in Collaboration Technology](https://learn.g2.com/hubfs/collaboration%20trends%202021.jpg "2021 Trends in Collaboration Technology")](https://www.g2.com/articles/collaboration-technology-covid-19-impact-trends-2021) [ ### 2021 Trends in Collaboration Technology ](https://www.g2.com/articles/collaboration-technology-covid-19-impact-trends-2021) This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts. [ ![Jazmine Betz](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jazmine Betz") JB ](https://learn.g2.com/author/jazmine-betz) by Jazmine Betz ## Communication Platform as a Service (cPaaS) Platforms Discussions 0 Question on: TextUs [Is there anyway you can add 'Enter' as a way to send your text? Also, adding 'personalization?](/discussions/is-there-anyway-you-can-add-enter-as-a-way-to-send-your-text-also-adding-personalization) When you start a message you have to press two keys in order to send the message or actually use your mouse to press enter and that can be quite time-consuming. I do believe that having the 'Enter' open could be a great asset. Personalization settings would be a nice touch as well. The setting could be different for everyone and feel more fun to use. Hey Jasmine! Thank you so much for the recommendation on the "Enter" option. We have gone back & forth on this as sometimes people could accidentally hit ENTER when they aren't ready to send the message but we are always looking to improve our app & make our customers happy! As for personalization- we do have that as an option... Here are a few helpful articles to get you started: https://help.textus.com/s/detail/What-Is-User-Personalization https://help.textus.com/s/detail/How-to-Personalize-a-Campaign Answered: Amy Fischer on October 7, 2021 [Your answer](/discussions/is-there-anyway-you-can-add-enter-as-a-way-to-send-your-text-also-adding-personalization/comments/new?remote=true) 0 Question on: Telnyx CPaaS [Currently I change the prices and would like to know if there is any way to configure it for vicidial and save a little on payments.](/discussions/33206-currently-i-change-the-prices-and-would-like-to-know-if-there-is-any-way-to-configure-it-for-vicidial-and-save-a-little-on-payments) Currently I change the prices and would like to know if there is any way to configure it for vicidial and save a little on payments. I tried the high volume but some calls go completely silent and my agents get desperate. Thank you. I'm using it on vicidial. I can help you. securecyberdata@gmail.com Answered: Shah Rukh on January 11, 2023 [Your answer](/discussions/33206-currently-i-change-the-prices-and-would-like-to-know-if-there-is-any-way-to-configure-it-for-vicidial-and-save-a-little-on-payments/comments/new?remote=true) 0 Question on: Infobip [How we can simplify the time and process to implement whatsapp for business?](/discussions/30361-how-we-can-simplify-the-time-and-process-to-implement-whatsapp-for-business) Pricing and process is not clear for our end customers Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp Business API. Have you been in touch with any of our colleagues about this? If you haven't, and have more specific questions, we'd be happy to forward them to our team and let them know to get in touch with you. Answered: Elizabeta Stamenkovic on May 28, 2021 [Your answer](/discussions/30361-how-we-can-simplify-the-time-and-process-to-implement-whatsapp-for-business/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=52) - [1](/categories/communication-platform-as-a-service-cpaas/resources) - [2](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=2) - … - [49](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=49) - [50](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=50) - [51](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=51) - [52](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=52) - 53 - [54](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=54) - [Next ›Next ›](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=54) ## Communication Platform as a Service (cPaaS) Platforms Reports Mid-Market Grid® Report for Communication Platform as a Service (CPaaS) Summer 2026 G2 Report: Grid® Report Grid® Report for Communication Platform as a Service (CPaaS) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Communication Platform as a Service (CPaaS) Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Communication Platform as a Service (CPaaS) Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Communication Platform as a Service (CPaaS) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Communication Platform as a Service (CPaaS) Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Communication Platform as a Service (CPaaS) Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Communication Platform as a Service (CPaaS) Spring 2026 G2 Report: Grid® Report Grid® Report for Communication Platform as a Service (CPaaS) Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Communication Platform as a Service (CPaaS) Spring 2026 G2 Report: Momentum Grid® Report