Question 1

What is Cloud Email Security Software?

Accepted Answer

Using cloud email security software, companies can protect their systems from unwanted emails or malicious email threats. Cloud email security software tools detect and quarantine unwanted emails including those containing spam and bulk emails; malware, ransomware, spyware, and other viruses in malicious links or attachments; phishing and spear-phishing attempts; C-level executive impersonation attacks; advanced targeted attacks; and more. Cloud email security software may also provide other features such as email archiving, email encryption, and data loss prevention functions for outgoing email. 
 Cloud email security software shares similarities with secure email gateways, which are designed to protect on-premises email. Cloud email security software, alternatively, is designed to protect cloud-based email environments and does not require on-premises hardware installations. 
 Key Benefits of Cloud Email Security Software 
 
Offer a cloud-based, rather than on-premises, email security solution
Include anti-spam, anti-malware, and anti-phishing capabilities
Detect and quarantine suspicious emails, including links and attachments

Question 2

Why Use Cloud Email Security Software?

Accepted Answer

Cloud email security software helps companies protect their cloud-based email communications. Email is one of the most commonly used points of entry hackers use to gain access to corporate systems or to trick recipients into divulging sensitive information; often, these attacks lead to information or financial losses and reputational damage. Cloud email security software protects against email-focused attacks by blocking or quarantining suspicious emails. Given many companies have migrated from on-premises to cloud-based email solutions, the tools to secure their email need to evolve to face new threats emerging every day. 
 In particular, cloud email security software protects against spam, malware, and phishing attacks. Malware attacks, which often originate from emails with malicious links or attachments that unsuspecting users click or open. Malware can include ransomware, spyware, or other viruses. Ransomware encrypts company files and demands a random to decrypt them. Spyware usually sits silently on company systems stealing sensitive information such as intellectual property or trade secrets. Other viruses seek to embarrass companies and can damage a company’s brand and reputation. For example, a virus that sends an email to all of the user’s contacts, would fall in this category. 
 Cloud email security software also protects against social-engineering attacks such as phishing, spear-phishing, and c-level executive impersonation attacks. Phishing attacks are emails sent in bulk aiming to get employees to divulge information, such as sensitive financial information. Spear-phishing is a type of phishing that is targeted to a specific individual; in spear-phishing attacks, hackers spend time getting to know the targeted employee’s habits and preferences in order to send a personalized malicious email. The newest kind of phishing attacks are known as “impersonation attacks," which are often emails sent to company employees impersonating C-level executives which ask employees to make large financial transactions or purchases. 
 Additionally, companies use cloud email security software to meet regulatory compliance regarding data protection. Most notably, data loss prevention functions in cloud email security solutions help prevent data leakage on outgoing emails. For example, hacked email accounts (known as account takeover) can email out sensitive information. A less sinister example would be when a legitimate employee mistakenly sends out sensitive information such as personally identifiable information (PII), Social Security numbers, credit card numbers, and other confidential data. Additionally, when a breach occurs, reporting functions in the cloud email security software can assist IT administrators in understanding which accounts were impacted in the incident.

Question 3

Who Uses Cloud Email Security Software?

Accepted Answer

All companies that use email systems, whether on-premises or cloud-based, should have an email security tool in place. Cloud email security software is used to protect cloud-based email systems. Typically, a company's IT administrators manage the deployment and monitoring of these tools. Using cloud-based solutions instead of on-premises solutions, IT administrators can save time by not patching software or hardware.

How Many Cloud Email Security Solutions Products Does G2 Track?

Category Stats (Sep 2026)

How Does G2 Rank Cloud Email Security Solutions Products?

G2 Grid® for Cloud Email Security Solutions

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Best Cloud Email Security Solutions - Page 7