Cloud Email Security | G2 Resources

Cloud Email Security Solutions Articles

Combatting the Rising Threat of COVID-19 Email Scams

The coronavirus has impacted several countries across the world, forcing businesses to adapt to new ways of getting work done. For many businesses, this means supporting a suddenly remote workforce.

MMC

by Merry Marwig, CIPP/US

Cloud Email Security Solutions Glossary Terms

Phishing

Phishing is a cybercrime where hackers manipulate victims into giving over personal information for financial gain. Learn how to prevent falling victim.

by Holly Landis

Explore our Technology Glossary

Browse through dozens of terms to better understand the products you purchase and use everyday.

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Cloud Email Security Solutions Discussions

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Question on: Proofpoint Core Email Protection

Is there a road map to enhance the Smart Search feature?

It would be very handy to have the option of view the full body message from the smart search and the option to forward the email to different users from the Smart Search section of the Admin console.

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The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some functions inside the smartsearch would be useful, like forwarding.

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Answered: Nanni Cesare on June 3, 2020

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Question on: Proofpoint Core Email Protection

What is the best way to allow users to safely release quarantined emails to their inbox ?

Currently users get a spam digest when they get an email in quarantined and as admin I have to release to them, we are exploring how best to allow the users safely release the email to their inbox themselves to ensure they receive the emails in a timely manner.

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Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When selected, this option ensures users are unable to release the email either from their quarantine digest email or through their email logs access. Here is additional documentation, if you'd like to read that over: https://www.proofpoint.com/sites/default/files/documents/bnt_download/proofpoint_essentials_administrator_guide_for_end-customers_-_june_2016_1.pdf.

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Answered: Merry Marwig on November 25, 2019

Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When selected, this option ensures users are unable to release the email either from their quarantine digest email or through their email logs access. Here is additional documentation, if you'd like to read that over: https://www.proofpoint.com/sites/default/files/documents/bnt_download/proofpoint_essentials_administrator_guide_for_end-customers_-_june_2016_1.pdf.

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Answered: Merry Marwig on November 25, 2019

You can set the option in the spam digest for user to be able to release quarantined emails. But before you do, users need to be trained on how to identify good mail from bad. if you have SSO integration, users can go to their own quarantine portal and Release, whitelist and blacklist senders. Quarantine portal will be something like https://YourProofpointTenant.pphosted.com:10020/euweb/login or contact Proofpoint support and they should be able to provide specific details about your environment.

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Answered: Shaneil . on November 28, 2019

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Question on: SpamTitan Email Security

How do you charge for SpamTitan?

What pricing options have we

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We have a number of options but the most popular is monthly per user billing