Biometric Authentication Software Resources

Hitachi ID Password Manager enables users whose PC is protected with drive encryption software, who have forgotten their pre-boot password, to unlock their PC using an app previously installed on their iOS or Android phone. Read more here: https://hitachi-id.com

Users with RSA SecurID tokens can use Hitachi ID Password Manager for PIN reset or to clear forgotten PINs, to resynchronize their token clock with the RSA Authentication Manager, to enable or disable their token and to get emergency access pass-codes. Read more here: https://hitachi-id.com

Active Directory does not propagate cleared intruder lockout flags on an expedited schedule. This can create problems for remote users who inadvertently trigger a lockout and subsequently call a central help desk for assistance. The help desk will typically clear the user’s lockout on a domain controller near the help desk. This lockout may take hours to reach the domain controllers against which the user wishes to authenticate or which support network services that the user wishes to access. Read more here: https://hitachi-id.com