Asset Tracking Software Resources

FMX implementations follow a structured process with timelines scaled to your organization's size and complexity, typically ranging from 60 to 180 days, with a dedicated Customer Success Manager assigned from day one. Kickoff: You are introduced to your Customer Success Manager, align on desired outcomes, walk through the implementation timeline, and discuss how to manage the project after go-live. Configuration and data migration: Your CSM works through your workflow processes, form configurations, and user permissions, while your team imports existing data via manual entry or FMX-provided bulk import templates. Training: Multiple formats cover every user type, including webinar sessions, step-by-step guides, and pre-recorded videos in the FMX Support Center. Admin training covers the full site configuration, every user workflow, and all admin settings. Go-live: FMX provides a go-live email template, training videos, and links to the learning center so your rollout lands smoothly. After go-live, every customer stays paired with a named Customer Success Manager for ongoing support, configuration help, and quarterly business reviews.

FMX connects with the tools your organization already uses so your team is not switching between systems to get work done. Scheduling and event systems: FMX integrates with athletic scheduling platforms including ArbiterSports, BigTeams Schedule Star, DragonFly, Rank One, rSchoolToday, EventLink, Veracross and more so event coordination stays connected to your facility operations. MDM and IT management: IT Asset Manager includes a built-in MDM or SIS integration, with support for Jamf Pro, Mosyle, Intune, Google Admin Console, and Okta so device and user management connects directly to IT workflows in FMX. Access control: FMX connects with Avigilon and RS2 so facility access data ties into your scheduling and security workflows. Fleet management: Zonar and Samsara integrations support fleet tracking and telematics for organizations managing vehicle fleets alongside facility assets. Building automation: FMX’s EventSync pulls sensor alerts and BAS data directly into FMX workflows so your team can act on equipment and environmental issues fast. REST API: For custom or less common tools, FMX's public REST API lets IT teams push and pull data between FMX and other systems across work orders, equipment, inventory, and more. Your FMX implementation team scopes integration requirements during onboarding so the connections your team needs are in place before you go live.

FMX is built for organizations running multiple buildings, campuses, or sites from one system, so nothing falls through the cracks between locations. Automatic routing: Work orders go to the right building and the right technician without anyone manually sorting the queue. Organization-wide reporting: Dashboards roll up performance across every location so directors can benchmark sites, track spend, and spot the outliers. Configurable role-based access: Empower your team to create and configure user types based on your organization's needs. Each team member sees their location. Leaders see everything. Capital planning: Every asset carries its install date, condition, and replacement cost, so budget conversations are built on real data, not a spreadsheet from three years ago. Whether you are managing five buildings or five hundred, the system works the same way.