# Best AI Agents - Page 16 *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* The best AI agents software in 2026 is Salesforce Agentforce, rated 4.3 out of 5 on G2 based on 1,100+ verified reviews. For voice-based automation, Retell AI leads with the highest user rating at 4.8 stars across 2,300+ reviews. Microsoft Copilot offers a strong alternative for teams already invested in the Microsoft 365 ecosystem. 1. Salesforce Agentforce — 4.3/5 (1,100+ reviews): Salesforce-native autonomous CRM workflow agents 2. Microsoft Copilot — 4.4/5 (300+ reviews): M365-native workflow automation and summarization agents 3. Retell AI — 4.8/5 (2,600+ reviews): Inbound and outbound voice agent deployment 4. Jotform AI Agents — 4.5/5 (700+ reviews): No-code conversational agent deployment across channels 5. VEED — 4.6/5 (2,100+ reviews): AI-assisted video editing with auto-captioning *Updated June 2026. Based on 2026 G2 verified review data across 5 products.* ## Top AI Agents at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,163 reviews) | Salesforce-native autonomous CRM workflow agents | "[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)" | | 2 | [Rippling](https://www.g2.com/products/rippling/reviews) | 4.8/5.0 (11,544 reviews) | — | "[Secure, Reliable, and Easy-to-Navigate Hub for Internship Documents and Information](https://www.g2.com/survey_responses/rippling-review-13061927)" | | 3 | [Retell AI](https://www.g2.com/products/retell-ai/reviews) | 4.8/5.0 (2,613 reviews) | Inbound and outbound voice agent deployment | "[Property Management Made Easy!](https://www.g2.com/survey_responses/retell-ai-review-13024552)" | | 4 | [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) | 4.4/5.0 (296 reviews) | M365-native workflow automation and summarization agents | "[Seamless Microsoft Integration That Boosts Productivity Across Word, Excel, Outlook, and Teams](https://www.g2.com/survey_responses/microsoft-copilot-review-12954928)" | | 5 | [VEED](https://www.g2.com/products/veed/reviews) | 4.6/5.0 (2,140 reviews) | AI-assisted video editing with auto-captioning | "[Easy Video Editing with Quick Turnaround](https://www.g2.com/survey_responses/veed-review-11784336)" | | 6 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (630 reviews) | No-code conversational agent deployment across channels | "[Customization, Training, and Easy Setup with Strong Integration Options](https://www.g2.com/survey_responses/jotform-ai-agents-review-13081453)" | | 7 | [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) | 4.4/5.0 (14,196 reviews) | AI-assisted multi-channel lead nurturing automation | "[All-in-One Hubspot with Seamless Integrations and Invaluable CSM Support](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-12964858)" | | 8 | [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5.0 (3,715 reviews) | Knowledge-base-grounded tier-1 support deflection | "[Finn: Natural Language, Seamless Integrations, Fast Performance & Helpful Support](https://www.g2.com/survey_responses/fin-review-13052905)" | | 9 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (436 reviews) | ServiceNow-native agentic ITSM workflow automation | "[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)" | | 10 | [Profound](https://www.g2.com/products/profound/reviews) | 4.5/5.0 (1,118 reviews) | — | "[Clean Dashboard and Weekly Summaries Make AI Visibility Easy to Track](https://www.g2.com/survey_responses/profound-review-12972914)" | ## G2 Grid® for AI Agents ![G2 Grid® for AI Agents plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agents/grids.png?focus%5B%5D=1408921&focus%5B%5D=53090&focus%5B%5D=1594735&focus%5B%5D=1371397&focus%5B%5D=159846&focus%5B%5D=1437428&focus%5B%5D=364&focus%5B%5D=3270) Highlighted products: Salesforce Agentforce, Rippling, Microsoft Copilot, Retell AI, VEED, Jotform AI Agents, HubSpot Marketing Hub, and Fin. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=microsoft-microsoft-copilot&focus%5B%5D=retell-ai&focus%5B%5D=veed&focus%5B%5D=jotform-ai-agents&focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=fin) ## How Many AI Agents Products Does G2 Track? **Total Products under this Category:** 2,318 ### Category Stats (Jul 2026) - **Average Rating**: 4.63/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Open (+5.56%) - Among all products in this category, Open recorded the largest rating increase compared to last month *Last updated: July 11, 2026* ## How Does G2 Rank AI Agents Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 283,100+ Authentic Reviews - 2,318+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which AI Agents Is Best for Your Use Case? - **Leader:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - **Highest Performer:** [Glia](https://www.g2.com/products/glia/reviews) - **Top Trending:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) - **Best Free Software:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) --- **Sponsored** ### CCH Tagetik The award-winning CCH Tagetik expert solution empowers enterprise-sized companies with a strategic and financial intelligence platform that enables CFOs and their peers to make faster, better-informed decisions. Our Corporate Performance Management (CPM) platform delivers a comprehensive, AI-driven, data-powered solution for: - Financial Close & Consolidation - Extended Planning (financial and operational) - ESG & Regulatory Reporting - Corporate Tax, including Global Minimum Tax With embedded AI, robust governance, and an open, extendable architecture, CCH Tagetik connects seamlessly with leading operational solutions—creating enterprise-wide insights, driving growth, and helping organizations navigate change to maximize value today and tomorrow. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1010752&secure%5Bchosen_at%5D=2026-07-12T02%3A57%3A43Z&secure%5Bdisplayable_resource_id%5D=1108&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=2213&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2213&secure%5Bresource_id%5D=1010752&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents%3Fpage%3D69&secure%5Btoken%5D=151d2e1a7544159e447364b564c9af1b802f0671572133d52f52b70d1802ddf8&secure%5Burl%5D=https%3A%2F%2Fwww.wolterskluwer.com%2Fen%2Fsolutions%2Fcch-tagetik%2Ffinancial-close-and-consolidation-pillar%3Futm_medium%3DOnline-Advertising%26utm_source%3D3rd-Party%26utm_offer%3DComparison-Vendor-Product%26utm_campaign%3DOA_TGK_NA-G2-PPC-02-2026%26utm_term%3DFinancial%2520Close&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated AI Agents Products in 2026? ### 1. [CollabAI](https://www.g2.com/products/collabai/reviews) CollabAI helps mortgage banks, financial institutions, healthcare providers, accountants, and legal firms move beyond AI experiments — with secure, self-hosted AI agents that deliver measurable business results. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind CollabAI?** - **Seller:** [BuildYourAI](https://www.g2.com/sellers/buildyourai) - **Year Founded:** 2024 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/collabaisoftware (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are CollabAI's Pros and Cons? **Cons:** - Access Control (1 reviews) - Information Overload (1 reviews) ### What Do G2 Reviewers Say About CollabAI? *AI-generated summary from verified user reviews* **Cons:** - Users report **limited access control** leading to privacy concerns and tool access issues that hinder effectiveness. - Users experience **information overload** , struggling to navigate the numerous features and options available in CollabAI. #### What Are Recent G2 Reviews of CollabAI? **"[User friendly and easy to use](https://www.g2.com/survey_responses/collabai-review-10227782)"** **Rating:** 4.5/5.0 stars *— Sana F.* [Read full review](https://www.g2.com/survey_responses/collabai-review-10227782) --- ### 2. [Conversational Voice AI for Frontline Workforce Engagement](https://www.g2.com/products/conversational-voice-ai-for-frontline-workforce-engagement/reviews) Hunar’s Conversational Voice AI help fast-growing teams automate and scale candidate and employee interactions effortlessly. Build multilingual campaigns, set custom AI personas, track every call metric, and integrate with your workflows, handling calls per day securely and efficiently. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Conversational Voice AI for Frontline Workforce Engagement?** - **Seller:** [Hunar AI](https://www.g2.com/sellers/hunar-ai) - **Year Founded:** 2022 - **HQ Location:** Mumbai | Bangalore | Gurugram, IN - **LinkedIn® Page:** https://www.linkedin.com/company/hunar-ai/ (89 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of Conversational Voice AI for Frontline Workforce Engagement? **"[Effortless Hiring at Scale with Conversational Voice AI](https://www.g2.com/survey_responses/conversational-voice-ai-for-frontline-workforce-engagement-review-12818260)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/conversational-voice-ai-for-frontline-workforce-engagement-review-12818260) --- ### 3. [Coworker](https://www.g2.com/products/coworker-2025-07-22/reviews) Coworker.ai is an AI-powered productivity platform that acts as an intelligent coworker with deep access to your company's data. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Coworker?** - **Seller:** [Coworker](https://www.g2.com/sellers/coworker) - **Year Founded:** 2015 - **HQ Location:** Toronto, CA - **LinkedIn® Page:** https://www.linkedin.com/company/coworker/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of Coworker? **"[Coworker Feels Truly Enterprise-Grade With Powerful Organizational Memory](https://www.g2.com/survey_responses/coworker-review-12785033)"** **Rating:** 5.0/5.0 stars *— Medhat E.* [Read full review](https://www.g2.com/survey_responses/coworker-review-12785033) --- ### 4. [Cyberstaff AI Receptionist](https://www.g2.com/products/cyberstaff-ai-receptionist/reviews) Cyberstaff's AI Receptionist is a 24/7 virtual receptionist that answers every inbound call, text, and web chat for your business, so you never miss a customer again. Built for any business that runs on its phone, it greets callers in a natural, human-like voice, answers common questions, books appointments straight into your calendar, captures and qualifies leads, and routes complex enquiries to the right person. Unlike traditional answering services or rigid phone menus, the AI Receptionist holds real conversations and is trained on your own business: your services, prices, opening hours, and FAQs. It plugs into your existing phone number, CRM, and scheduling tools, so every call is logged and your records stay up to date with no manual work. Trades, law firms, dental and veterinary practices, gyms, salons, estate agents, car dealerships, hotels, and contact centres all use the AI Receptionist to capture after-hours enquiries, cut hold times, and turn missed calls into booked business. There is no hardware to install and no IT project to run, and you can be live in minutes. Key capabilities: - 24/7 call, text, and web chat answering in a natural voice - Appointment booking with calendar sync - Lead capture and qualification - Intelligent call routing and transfers - Trained on your own knowledge base, services, and pricing in 60 seconds, from your website - CRM and scheduling integrations with automatic call logging - Multi-location and high-volume support that scales with you **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Cyberstaff AI Receptionist?** - **Seller:** [Cyberstaff](https://www.g2.com/sellers/cyberstaff) - **Year Founded:** 2025 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/cyberstaff-ai (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Cyberstaff AI Receptionist? **"[Cyberstaff transformed my wedding photography business](https://www.g2.com/survey_responses/cyberstaff-ai-receptionist-review-12943602)"** **Rating:** 5.0/5.0 stars *— Jane H.* [Read full review](https://www.g2.com/survey_responses/cyberstaff-ai-receptionist-review-12943602) --- ### 5. [Dataworkz](https://www.g2.com/products/dataworkz/reviews) Most enterprise AI projects stall before they reach production. Teams spend months building infrastructure, stitching together tools, and debugging pipelines before writing a single line of business logic. Dataworkz eliminates that gap. Dataworkz is an agentic AI platform purpose-built for enterprise teams. It gives data, engineering, and IT leaders a single platform to build AI agents, connect them to enterprise systems, deploy them into production, and measure their business impact — all without standing up AI infrastructure from scratch. Agents built on Dataworkz run two modes of workflow: deterministic plans for structured, auditable processes, and reasoning plans for adaptive, judgment-intensive tasks. Both modes run on the same platform, share the same audit trail, and report ROI at the agent level. Your compliance team and your finance team see the same picture. The platform connects to 100+ enterprise data sources out of the box structured databases, unstructured documents, APIs, and legacy systems through a library of pre-built connectors. Agents can be built using a visual designer or a workflow definition language accessible to any developer on your existing team. Dataworkz deploys in your VPC, supports SOC 2 Type II environments, and is built for regulated industries including financial services, life sciences, and manufacturing. A Fortune 200 wealth management firm replaced a 9-month internal AI build with a Dataworkz agent delivering the same workflow in a day. They have since deployed multiple agents across compliance, engineering, and operations, all on the same platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Dataworkz?** - **Seller:** [Dataworkz](https://www.g2.com/sellers/dataworkz) - **Year Founded:** 2020 - **HQ Location:** Milpitas, US - **LinkedIn® Page:** https://www.linkedin.com/company/dataworkz-inc (24 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of Dataworkz? **"[Responsive, Hands-On Team That Delivers Solutions Fast](https://www.g2.com/survey_responses/dataworkz-review-12983582)"** **Rating:** 4.5/5.0 stars *— Mansoor B.* [Read full review](https://www.g2.com/survey_responses/dataworkz-review-12983582) --- ### 6. [DealsFlow](https://www.g2.com/products/dealsflow/reviews) Dealsflow is a cloud-based LinkedIn outreach automation platform designed to help SDRs, founders, and B2B sales teams scale personalized prospecting in a safe and efficient way. It enables users to automate connection requests, follow-ups, and multi-step outreach campaigns while maintaining a human-like approach through AI-powered message personalization. Unlike browser-based automation tools, Dealsflow operates on a secure cloud infrastructure and assigns a dedicated residential proxy to each user. This approach helps reduce the risk of LinkedIn account restrictions and allows teams to run consistent outreach campaigns with greater confidence. In addition to automation, Dealsflow provides a unified inbox to manage conversations, a visual sequence builder to design outreach workflows, and integrations with LinkedIn Sales Navigator for better prospect targeting. Overall, Dealsflow is built for teams that want to streamline their outbound efforts, improve response rates, and scale LinkedIn outreach without compromising account safety. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind DealsFlow?** - **Seller:** [DealsFlow](https://www.g2.com/sellers/dealsflow) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/dealsflow-official/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of DealsFlow? **"[Automates LinkedIn Outreach Without Feeling Spammy](https://www.g2.com/survey_responses/dealsflow-review-12659124)"** **Rating:** 5.0/5.0 stars *— Debabrata B.* [Read full review](https://www.g2.com/survey_responses/dealsflow-review-12659124) --- ### 7. [Definite](https://www.g2.com/products/definite/reviews) Definite is an all-in-one data analytics platform that combines a managed data warehouse, ELT pipelines, semantic layer, and business intelligence in a single product. Teams connect data sources using 500+ pre-built connectors for CRMs, payment platforms, marketing tools, databases, and spreadsheets. Definite automatically ingests, stores, and models the data in a managed data warehouse powered by DuckDB. Users analyze data and build dashboards using Fi, an AI-powered analytics assistant. Fi translates natural language questions into SQL queries and returns visualizations, summaries, and insights without requiring technical expertise. Key capabilities: - Managed cloud data warehouse - 500+ pre-built data connectors and ELT pipelines - Semantic layer for reusable metrics and data modeling - AI-powered natural language querying (no SQL required) - Interactive dashboards and data visualizations - Automated reporting to Slack, email, and Google Sheets - Embeddable analytics and white-label dashboards Built for: Startups, small businesses, and lean data teams who need modern data analytics without managing a complex stack of tools like Snowflake, Fivetran, dbt, and Tableau. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Definite?** - **Seller:** [Definite](https://www.g2.com/sellers/definite) - **Year Founded:** 2023 - **HQ Location:** Wilmington, US - **Twitter:** @definiteapp - **LinkedIn® Page:** https://www.linkedin.com/company/definite-app (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Definite's Pros and Cons? **Pros:** - AI Integration (1 reviews) - API Integration (1 reviews) - Customization (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) ### What Do G2 Reviewers Say About Definite? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **AI analyst** for simplifying data inquiries, enhancing reliability and ease of integration. - Users find the **API integration seamless** , enabling quick setup and reliable data management across multiple platforms. - Users appreciate the **customization options** in Definite, enabling seamless integration of various tools for enhanced efficiency. - Users find Definite remarkably easy to set up, with **reliable data pipelines** and seamless integrations from day one. - Users find **easy integrations** with Definite allow for quick setup and reliable data pipelines from day one. #### What Are Recent G2 Reviews of Definite? **"[Effortless Setup and Powerful AI Analyst](https://www.g2.com/survey_responses/definite-review-12166664)"** **Rating:** 4.0/5.0 stars *— Trevor F.* [Read full review](https://www.g2.com/survey_responses/definite-review-12166664) --- ### 8. [elvex](https://www.g2.com/products/elvex/reviews) elvex is an innovative agent platform designed to transform every employee into an AI-native worker, facilitating a seamless integration of artificial intelligence into daily tasks. Unlike traditional AI solutions that often leave employees struggling to realize the full potential of AI, elvex provides structured guidance and support, enabling users to harness AI capabilities effectively and efficiently. This platform addresses the common challenge faced by organizations: while many invest heavily in AI technologies, the actual adoption and utilization of these tools remain low, often limited to a small percentage of the workforce. The primary target audience for elvex includes organizations looking to enhance their workforce's productivity through AI integration. Employees across various roles can benefit from elvex, as it empowers them to explore and utilize AI tools tailored to their specific needs. The platform is particularly valuable for those who may not have the technical expertise or time to navigate the complexities of AI, offering a user-friendly interface that guides them through the process of discovering and implementing AI solutions. By breaking down barriers to AI adoption, elvex fosters a culture of innovation and collaboration within teams. One of the standout features of elvex is its built-in guidance system, which helps employees understand what AI can do for them and how to achieve better results based on their roles and existing tools. As users become more proficient, the platform evolves alongside them, introducing new capabilities and integrations that automate previously time-consuming tasks. This dynamic learning environment ensures that employees are not only using AI but are also continuously improving their skills and workflows without the need for prompt engineering. Moreover, elvex allows users to create custom agents and connect various AI models or productivity tools, enabling the development of multi-step workflows with triggers and automation. Its model-agnostic approach ensures that teams can access the most suitable AI solutions for their tasks without being restricted to a single provider. The collaborative workspaces within elvex facilitate the sharing of successful workflows among employees, promoting organic adoption and encouraging a community-driven approach to AI utilization. For IT and security teams, elvex serves as a control layer that transforms their role from being perceived as "AI blockers" to "AI enablers." The platform includes robust permissions, analytics, and model governance features, providing management with insights into AI usage, value generation, and future investment opportunities. With certifications such as SOC 2 Type 2 and HIPAA, elvex ensures data security and compliance, maintaining full audit logs while keeping user data encrypted and separate from model training processes. This comprehensive approach positions elvex as a powerful tool for organizations aiming to cultivate an AI-native workforce. **Average Rating:** 4.6/5.0 **Total Reviews:** 10 **Who Is the Company Behind elvex?** - **Seller:** [elvex](https://www.g2.com/sellers/elvex) - **Year Founded:** 2023 - **HQ Location:** Remote, US - **LinkedIn® Page:** https://www.linkedin.com/company/elvexai/ (23 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 70% Mid-Market, 20% Enterprise #### What Are elvex's Pros and Cons? **Pros:** - AI Integration (5 reviews) - Workflow Efficiency (5 reviews) - Ease of Use (3 reviews) - Easy Integrations (3 reviews) - Community Support (2 reviews) **Cons:** - Complexity Issues (2 reviews) - Learning Curve (2 reviews) - Difficult Navigation (1 reviews) - Feature Complexity (1 reviews) - Model Issues (1 reviews) ### What Do G2 Reviewers Say About elvex? *AI-generated summary from verified user reviews* **Pros:** - Users value the **seamless AI integration** of Elvex, enhancing collaboration and productivity across various marketing teams. - Users appreciate the **workflow efficiency** of elvex, simplifying AI integration and enhancing team productivity seamlessly. - Users appreciate the **ease of use** of Elvex, enabling quick AI integration without technical barriers. - Users value the **easy integrations** of elvex, enabling quick access to business data for enhanced decision-making. - Users highly value the **responsive community support** of Elvex, making it easy to resolve issues quickly. **Cons:** - Users find **complexity issues** when creating agents and automating workflows, requiring multiple attempts for clarity. - Users find the **learning curve steep** due to frequent updates, requiring multiple attempts to understand the platform. - Users find the **difficult navigation** of Elvex frustrating due to an overload of assistive features. - Users find the **feature complexity** of elvex challenging, as frequent updates require time to learn and adapt. - Users note the **limited video handling** of Elvex, which restricts its functionality for multimedia use. #### What Are Recent G2 Reviews of elvex? **"[The AI Workspace Every AE and Marketer Needs](https://www.g2.com/survey_responses/elvex-review-11276385)"** **Rating:** 5.0/5.0 stars *— Christina C.* [Read full review](https://www.g2.com/survey_responses/elvex-review-11276385) --- **"[Enterprise AI that’s actually practical](https://www.g2.com/survey_responses/elvex-review-11638964)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/elvex-review-11638964) --- ### 9. [EnableX Dialogs Cloud](https://www.g2.com/products/enablex-dialogs-cloud/reviews) EnableX Dialogs Cloud is a next-generation Conversational AI platform that transforms customer engagement with intelligent, personalised, and dynamic omnichannel interactions. Seamlessly integrating AI-powered Chatbots, Voicebots, Live Agent support, and AI Agent Assist, our platform enables businesses to deliver tailored experiences across websites, apps, and popular messaging and social channels, including WhatsApp, Instagram, and Facebook Messenger. Powered by Large Language Models and advanced AI, it delivers human-like, generative responses that foster meaningful connections.  At the core of Dialogs Cloud is the perfect synergy between AI bots and human expertise. Our comprehensive suite of solutions ensures businesses can engage customers seamlessly at every stage of their journey. AI-driven bots efficiently handle routine inquiries, while complex issues are smoothly handed over to live agents via voice or video calls with full conversational context. AI Agent Assist further enhances interactions by providing agents with real-time insights and suggested responses, enabling them to offer high-impact, empathetic support. With EnableX Dialogs Cloud, businesses can elevate customer interactions by making them smarter, more efficient, and more engaging at every touchpoint. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **Who Is the Company Behind EnableX Dialogs Cloud?** - **Seller:** [VCLOUDX](https://www.g2.com/sellers/vcloudx) - **Year Founded:** 2017 - **HQ Location:** Singapore - **Twitter:** @EnablexIo (108 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18241218/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Enterprise #### What Are EnableX Dialogs Cloud's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Features (1 reviews) - Helpful (1 reviews) - Integrations (1 reviews) **Cons:** - AI Limitations (1 reviews) - Challenging Reporting (1 reviews) - Lack of Detail (1 reviews) - Lack of Insight (1 reviews) ### What Do G2 Reviewers Say About EnableX Dialogs Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of EnableX Dialogs Cloud, enabling seamless chatbot design without coding expertise. - Users love the **easy chatbot design** capability with Dialogs, ensuring consistent customer interactions with AI support. - Users appreciate the **helpful support** of EnableX Dialogs Cloud, benefiting from its user-friendly, 24/7 availability. - Users appreciate the **easy integration of AI chatbots** with live chat agents, ensuring consistent customer interactions effortlessly. **Cons:** - Users find that AI can **struggle with complex queries** , resulting in less satisfactory responses during interactions. - Users find the **reporting options limited** , lacking detailed analysis for evaluating customer behavior and chatbot interactivity. - Users find the **lack of detailed reporting options** in EnableX Dialogs Cloud limits their ability to analyze customer behavior. - Users find the **reporting options limited** , lacking detailed analysis for evaluating customer behavior and chatbot interactivity. #### What Are Recent G2 Reviews of EnableX Dialogs Cloud? **"[Easier to give your answer](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10513351)"** **Rating:** 5.0/5.0 stars *— Shivpujan M.* [Read full review](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10513351) --- **"[Quickly adapt chatbots to solve evolving customer needs](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10286330)"** **Rating:** 4.5/5.0 stars *— Shihab R.* [Read full review](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10286330) --- ### 10. [Featurebase](https://www.g2.com/products/featurebase/reviews) Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's loved by thousands of fast-growing teams from companies like Lovable, Raycast, and n8n. 💫 Instead of having 5+ different tools, Featurebase offers everything in one place to help you build products your users love: - Support platform – Support your customers from anywhere with an omnichannel inbox and automate support with powerful AI agents. - Feedback collection & voting: Centralize feedback with in-app widgets, integrations, and a dedicated feedback forum. Let users vote on each other's feature ideas, see their total revenue, and focus on the most impactful features. Plus, all upvoters will automatically be notified when you ship their request. - Changelogs: Announce product changes and increase feature adoption with neat in-app popups, notification emails, and a standalone changelog page. - Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget. - Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction. **Average Rating:** 4.7/5.0 **Total Reviews:** 49 **Who Is the Company Behind Featurebase?** - **Seller:** [Featurebase](https://www.g2.com/sellers/featurebase) - **Year Founded:** 2021 - **HQ Location:** Tallinn, EE - **Twitter:** @FeaturebaseHQ (2,216 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/featurebaseapp/ (8 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 90% Small-Business, 8% Mid-Market #### What Are Featurebase's Pros and Cons? **Pros:** - Features (31 reviews) - Ease of Use (27 reviews) - Helpful (26 reviews) - Customer Support (21 reviews) - Feedback Management (19 reviews) **Cons:** - Missing Features (11 reviews) - Limited Features (9 reviews) - Limitations (8 reviews) - Limited Customization (7 reviews) - Limited Functionality (7 reviews) ### What Do G2 Reviewers Say About Featurebase? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **user-friendly design** and enjoy the extensive features that enhance their feedback collection experience. - Users highlight the **ease of use** in Featurebase, making it intuitive and quick to integrate and utilize. - Users value the **ease of use and rich feature set** of Featurebase, streamlining their workflow effortlessly. - Users commend the **outstanding customer support** of Featurebase, consistently helpful and responsive to specific needs and requests. - Users appreciate the **intuitive feedback management** of Featurebase, fostering meaningful user engagement and insights. **Cons:** - Users find **missing features** like limited branding options and inadequate analytics, affecting overall usability and flexibility. - Users express frustration over the **limited features** in lower pricing tiers, hindering early-stage startups' access and scalability. - Users face several **limitations** with Featurebase, including bugs, lack of integrations, and restricted task management options. - Users find the **limited customization** options frustrating, wishing for more flexibility in branding and workflows. - Users find the **limited functionality** of Featurebase restricts customization and advanced features, impacting their overall experience. #### What Are Recent G2 Reviews of Featurebase? **"[Great product, even better team behind it](https://www.g2.com/survey_responses/featurebase-review-12446036)"** **Rating:** 5.0/5.0 stars *— Nunzio M.* [Read full review](https://www.g2.com/survey_responses/featurebase-review-12446036) --- **"[Featurebase: An All-in-One Hub with Truly Helpful AI Support](https://www.g2.com/survey_responses/featurebase-review-12625175)"** **Rating:** 5.0/5.0 stars *— Rishikesh R.* [Read full review](https://www.g2.com/survey_responses/featurebase-review-12625175) --- ### 11. [FloCareer](https://www.g2.com/products/flocareer/reviews) FloCareer is an innovative Interview-as-a-Service (IaaS platform designed to streamline and enhance the hiring process for organizations of all sizes. By leveraging a global network of over 6,100 experienced technical interviewers and advanced AI-driven tools, FloCareer offers comprehensive solutions that cover every stage of recruitment—from candidate sourcing and screening to conducting in-depth interviews and providing actionable insights. This holistic approach ensures a more efficient, unbiased, and effective hiring experience, enabling companies to identify and secure top talent swiftly. Key Features and Functionality: - AI-Powered Sourcing Tool: Automates the identification and engagement of potential candidates by analyzing ideal candidate profiles and sourcing diverse talent from various platforms. - Screening Solutions: Offers automated resume screening, customizable questionnaires, and online tests to efficiently shortlist candidates without bias. - Interview as a Service: Provides access to a vast network of expert interviewers who conduct structured, unbiased interviews, delivering detailed feedback and insights. - Interview Management Software: Facilitates seamless in-house interviews with features like scheduling automation, real-time coding assessments, and advanced proctoring capabilities. - On-Demand Interviews: Allows candidates to participate in interviews at their convenience, utilizing video-enabled platforms with customizable question sets and remote proctoring. Primary Value and Solutions Provided: FloCareer addresses common challenges in the hiring process by reducing time-to-hire, minimizing biases, and ensuring consistent evaluation standards. Its AI-driven tools and extensive network of expert interviewers enable organizations to conduct high-quality interviews at scale, even during high-volume hiring periods or when seeking specialized expertise. By automating and optimizing various stages of recruitment, FloCareer empowers companies to make informed hiring decisions, enhance candidate experiences, and ultimately build stronger, more capable teams. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind FloCareer?** - **Seller:** [FloCareer](https://www.g2.com/sellers/flocareer) - **Year Founded:** 2018 - **HQ Location:** Burlington, US - **LinkedIn® Page:** https://www.linkedin.com/company/flocareer (134 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of FloCareer? **"[Review for the flocareer](https://www.g2.com/survey_responses/flocareer-review-5409514)"** **Rating:** 5.0/5.0 stars *— Tannu S.* [Read full review](https://www.g2.com/survey_responses/flocareer-review-5409514) --- #### What Are G2 Users Discussing About FloCareer? - [What is FloCareer used for?](https://www.g2.com/discussions/what-is-flocareer-used-for) ### 12. [Forefront Enterprise](https://www.g2.com/products/forefront-enterprise/reviews) ForeFront AI optimizes the entire support ticket lifecycle, providing top-tier customer service while reducing costs. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Forefront Enterprise?** - **Seller:** [Forefront Technologies](https://www.g2.com/sellers/forefront-technologies) - **Year Founded:** 2015 - **HQ Location:** New York, US - **LinkedIn® Page:** http://www.linkedin.com/company/forefrontinc (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Forefront Enterprise's Pros and Cons? **Pros:** - Chatbot Development (1 reviews) - Design (1 reviews) - Ease of Use (1 reviews) - Quality (1 reviews) - Tools (1 reviews) **Cons:** - Cost (1 reviews) - Cost Limitations (1 reviews) - Credit System (1 reviews) - Expensive (1 reviews) - Feature Issues (1 reviews) ### What Do G2 Reviewers Say About Forefront Enterprise? *AI-generated summary from verified user reviews* **Pros:** - Users find Forefront Enterprise to have an **easy-to-use AI chatbot** that enhances their productivity and experience. - Users praise the **polished design** of Forefront Enterprise, enabling effective control over AI functionality and performance. - Users find the **ease of use** of Forefront Enterprise to be exceptional, making chatbot interaction seamless and efficient. - Users commend the **high quality** of Forefront Enterprise, praising its polished tools and model performance. - Users value the **advanced tools** in Forefront Enterprise, enabling effective control and oversight of AI performance. **Cons:** - Users express concerns about the **high costs** associated with Forefront Enterprise, especially with additional token expenses. - Users find the **cost limitations** of Forefront Enterprise challenging, with pricing complexity impacting overall affordability. - Users find the **opaque pricing structure** of Forefront Enterprise challenging, especially with the additional token costs for fine-tuning. - Users find the **pricing to be expensive** , with high monthly fees and additional costs for fine-tuning tokens. - Users miss the **shut down of real-time web search** feature, making Forefront less appealing for personal use. #### What Are Recent G2 Reviews of Forefront Enterprise? **"[Best AI experience. I don't know why they have shut off real time web search.](https://www.g2.com/survey_responses/forefront-enterprise-review-10169851)"** **Rating:** 4.5/5.0 stars *— Abhishek S.* [Read full review](https://www.g2.com/survey_responses/forefront-enterprise-review-10169851) --- ### 13. [Fulkrum](https://www.g2.com/products/fulkrum-2025-01-02/reviews) Fulkrum is a cutting-edge AI platform that empowers businesses to create intelligent agents and dynamic chatflows with ease. Designed for simplicity and scalability, Fulkrum bridges the gap between business teams and developers, enabling users to implement AI-driven solutions without the need for extensive technical expertise. With an intuitive, low-code interface, Fulkrum allows you to build AI agents by connecting nodes, streamlining the process of creating, deploying, and embedding agents into your platform of choice. Whether you need a customer support bot, lead generation assistant, or a workflow automation agent, Fulkrum delivers robust functionality to meet your business needs. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Fulkrum?** - **Seller:** [fulkrum](https://www.g2.com/sellers/fulkrum-c08853e9-e5bf-47c1-8b79-643ff43e53a2) - **Year Founded:** 2023 - **HQ Location:** Boston, US - **LinkedIn® Page:** https://www.linkedin.com/company/fulkrumai/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Fulkrum? **"[Ease in use, Number of features are good.](https://www.g2.com/survey_responses/fulkrum-review-10749630)"** **Rating:** 5.0/5.0 stars *— Verified User in Consulting* [Read full review](https://www.g2.com/survey_responses/fulkrum-review-10749630) --- ### 14. [Gnbly](https://www.g2.com/products/gnbly/reviews) Gnbly is an automated personal assistant, solving tasks and enhancing productivity. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Gnbly?** - **Seller:** [Gnbly](https://www.g2.com/sellers/gnbly) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Gnbly's Pros and Cons? **Pros:** - Call Management (1 reviews) - Ease of Use (1 reviews) - Navigation Ease (1 reviews) **Cons:** - Inaccuracy (1 reviews) - Poor Understanding (1 reviews) ### What Do G2 Reviewers Say About Gnbly? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **call management** feature of Gnbly, appreciating its easy navigation and functionality. - Users appreciate the **ease of use** of Gnbly, highlighting its simple navigation and call handling features. - Users value the **navigation ease** on Gnbly, finding it simple and intuitive to place and answer calls. **Cons:** - Users report **inaccuracies** in call attendance and require additional validation for third-party integration. - Users experience **poor understanding** of call attendance and require better third-party validation for improved usability. ### 15. [GPT-trainer](https://www.g2.com/products/gpt-trainer/reviews) GPT-trainer is the first and only no-code/low-code framework that enables you to build multi-Agent ChatGPT-like chatbots with function-calling capabilities using your own data. It also supports human escalation. The platform is user-friendly and extremely versatile, supports a variety of use cases and integrates with a growing list of other popular apps. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind GPT-trainer?** - **Seller:** [Paladin Max](https://www.g2.com/sellers/paladin-max) - **Year Founded:** 2018 - **HQ Location:** Cambridge, US - **LinkedIn® Page:** http://www.linkedin.com/company/petal-company (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are GPT-trainer's Pros and Cons? **Pros:** - Customizability (1 reviews) - Easy Integrations (1 reviews) - Easy Setup (1 reviews) - Features (1 reviews) - Flexibility (1 reviews) ### What Do G2 Reviewers Say About GPT-trainer? *AI-generated summary from verified user reviews* **Pros:** - Users love the **customizability** of GPT-trainer, enabling quick setup and integration to suit specific needs easily. - Users appreciate the **easy integrations** of GPT-trainer, enabling quick setup and versatile application across platforms. - Users love the **easy setup** of GPT-trainer, enabling quick deployment of branded AI chatbots without coding. - Users love **quick chatbot deployment** with zero coding, enabling seamless integration and high accuracy in responses. - Users value the **flexibility** of GPT-trainer for quickly customizing AI chatbots without coding expertise. #### What Are Recent G2 Reviews of GPT-trainer? **"[AI Agents made simple—and fast](https://www.g2.com/survey_responses/gpt-trainer-review-11188624)"** **Rating:** 5.0/5.0 stars *— Kyle J.* [Read full review](https://www.g2.com/survey_responses/gpt-trainer-review-11188624) --- **"[GPT-Trainer and Our Clients](https://www.g2.com/survey_responses/gpt-trainer-review-11305855)"** **Rating:** 5.0/5.0 stars *— Mark S.* [Read full review](https://www.g2.com/survey_responses/gpt-trainer-review-11305855) --- ### 16. [Grow with Ghost](https://www.g2.com/products/grow-with-ghost/reviews) Ghost finds your next customers on LinkedIn and books the meeting. The AI outreach agent that identifies your ICP, runs warm multi-channel sequences, and books meetings for you. Built for B2B founders and revenue teams who'd rather close than prospect. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Grow with Ghost?** - **Seller:** [Grow with Ghost](https://www.g2.com/sellers/grow-with-ghost) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/growwithghost (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Grow with Ghost? **"[A must-have for any business owner serious about LinkedIn](https://www.g2.com/survey_responses/grow-with-ghost-review-12944564)"** **Rating:** 5.0/5.0 stars *— Beatriz J.* [Read full review](https://www.g2.com/survey_responses/grow-with-ghost-review-12944564) --- ### 17. [GuidMe](https://www.g2.com/products/guidme/reviews) GuidMe helps SaaS teams turn product confusion into guided action. With voice, visual context, screen awareness, and auto-generated step-by-step guidance, GuidMe gives users real-time help inside the product experience instead of sending them to static documentation or support queues. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind GuidMe?** - **Seller:** [GuidMe](https://www.g2.com/sellers/guidme) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/guidme-ai (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of GuidMe? **"[Contextual Support That Boosts User Satisfaction and Resolution Speed](https://www.g2.com/survey_responses/guidme-review-13063909)"** **Rating:** 5.0/5.0 stars *— Verified User in Industrial Automation* [Read full review](https://www.g2.com/survey_responses/guidme-review-13063909) --- ### 18. [Halper](https://www.g2.com/products/halper-halper/reviews) Halper is an intelligent AI business assistant built for solopreneurs and small-to-medium businesses (SMBs) seeking to scale with less stress. It automates client communication, appointment scheduling, invoicing, CRM, reminders, marketing, and reporting—all from one intuitive platform. More than just a productivity tool or CRM, Halper is an opportunity to unlock growth, save time, and reduce operational chaos—without hiring a large team. With native integrations across WhatsApp, Calendly, Google Calendar, Meta, and more, Halper plugs directly into your workflow to deliver real results from day one. Whether you're in wellness, coaching, beauty, fitness, or home services, Halper acts as your smart business co-pilot—so you can focus on what matters most: your clients, your craft, and your growth. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Halper?** - **Seller:** [Halper](https://www.g2.com/sellers/halper) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/halper/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Halper's Pros and Cons? **Pros:** - Efficiency (1 reviews) **Cons:** - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Halper? *AI-generated summary from verified user reviews* **Pros:** - Users love the **efficiency** of Halper, easing their workload and reducing overall stress at work. **Cons:** - Users express disappointment over the **limited features** of Halper, as not all functionalities are fully developed. #### What Are Recent G2 Reviews of Halper? **"[I didn't think automation could feel this human](https://www.g2.com/survey_responses/halper-review-11490600)"** **Rating:** 5.0/5.0 stars *— Valeriia H.* [Read full review](https://www.g2.com/survey_responses/halper-review-11490600) --- ### 19. [HelpCrunch](https://www.g2.com/products/helpcrunch/reviews) HelpCrunch is an AI customer service platform for your Support, Sales, and Marketing. All in one. Scale customer communications with AI in all channels while keeping it personal and controllable. The platform combines AI Agents and AI chatbots, omnichannel live chat and shared inbox, knowledge base, and marketing+sales automation tools. Try HelpCrunch for free for 14 days and see how AI can resolve up to 80% of customer questions. 🧠 AI Agents Not your typical chatbot. Not just ChatGPT. Trained exclusively on your content and fully under your control. ⏵ Save time, reduce workload – automatically handle up to 80% of customer questions. ⏵ Scale without hiring – create multiple agents for different products, workflows, or tasks. ⏵ Be everywhere your customers are – live chat, iOS/Android, Facebook, Instagram, WhatsApp, Telegram, Viber. ⏵ Reliable answers only – near-zero hallucinations; anything missing gets routed to your team. ⏵ Handle complexity effortlessly – multi-part questions, follow-ups, topic changes. ⏵ Automate smarter – add AI Agents into chatbot flows for flexible, context-aware automation. 🤖 No-Code AI Chatbots Build custom AI journeys to automate replies, tagging, routing. Works in all channels, zero coding needed. 💬 Live Chat & Multichannel Inbox Manage conversations from website, email, in-app widget, messengers, and social in a single inbox. Assign chats, add tags, track history, and keep context clear across your team. 📚 Knowledge Base
 Build a self-service help center with SEO-friendly articles, categories, and search. Reduce tickets while giving customers 24/7 access to answers. 📧 Email & Campaigns
 Send one-off newsletters, automated onboarding sequences, or targeted campaigns. Segment users by behavior and deliver the right message at the right time. 🎯 Popups & Auto Messages
 Trigger personalized chat messages or popups based on visitor behavior – engage leads instantly, promote offers, and drive conversions. 📊 Analytics & Performance Track AI deflection rates, CSAT, first response times, workload, hours saved by automation, and more. HelpCrunch gives you visibility into both human and AI support. 😉 Why HelpCrunch?
 ⏵ Multichannel by design: web, mobile, messengers, email, and social.
 ⏵ All-in-one: support, marketing automation, and lightweight CRM in one tool.
 ⏵ Scales with your business, from startups to enterprises. ⏵ No-code setup in minutes.
Free migration from other tools. Make service your competitive advantage with HelpCrunch – the secret behind more efficient teams, without extra headcount. **Average Rating:** 4.7/5.0 **Total Reviews:** 233 **Who Is the Company Behind HelpCrunch?** - **Seller:** [HelpCrunch](https://www.g2.com/sellers/helpcrunch) - **Year Founded:** 2016 - **HQ Location:** Palo Alto, CA - **Twitter:** @HelpCrunchCom (334 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4846760/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 83% Small-Business, 15% Mid-Market #### What Are HelpCrunch's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Features (16 reviews) - Helpful (14 reviews) - Chat Features (10 reviews) - Customer Support (10 reviews) **Cons:** - Limited Customization (4 reviews) - Chat Functionality (3 reviews) - Chat Issues (3 reviews) - Expensive (3 reviews) - Slow Loading (3 reviews) ### What Do G2 Reviewers Say About HelpCrunch? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of HelpCrunch, finding it clean, intuitive, and effective for email automation. - Users appreciate the **comprehensive set of features** of HelpCrunch, effectively meeting diverse customer communication needs. - Users appreciate the **user-friendly interface** of HelpCrunch, making communication and engagement seamless and efficient. - Users value the **intuitive live chat** of HelpCrunch, enhancing client engagement and simplifying support team collaboration. - Users praise the **responsive customer support** of HelpCrunch, appreciating prompt assistance and seamless onboarding experiences. **Cons:** - Users seek greater **flexibility in customization** for widgets and automation, finding current options somewhat limited. - Users experience **slow loading times for chat functionality** , impacting overall performance and satisfaction with HelpCrunch. - Users experience **chat loading speed issues** that hinder functionality, hoping for improvements from the HelpCrunch team. - Users find the **pricing to be high** , especially for small businesses with growing needs and extra costs. - Users experience **slow loading** times for live chat, impacting usability, but improvements are anticipated from the support team. #### What Are Recent G2 Reviews of HelpCrunch? **"[Tornado Team Loves HelpCrunch – Essential Live Chat for Our Apps](https://www.g2.com/survey_responses/helpcrunch-review-12151003)"** **Rating:** 5.0/5.0 stars *— Tornado D.* [Read full review](https://www.g2.com/survey_responses/helpcrunch-review-12151003) --- **"[Affordable and Feature-Rich Chat Solution](https://www.g2.com/survey_responses/helpcrunch-review-12883421)"** **Rating:** 5.0/5.0 stars *— Konstantin M.* [Read full review](https://www.g2.com/survey_responses/helpcrunch-review-12883421) --- ### 20. [Hootsuite](https://www.g2.com/products/hootsuite/reviews) Most teams are still working with tools and workflows built for a different time — dashboards, approvals, and disconnected systems that slow them down. Many have added AI, but haven’t changed how work gets done. Social moves too fast for that. It’s why we rebuilt Hootsuite with AI as a foundation, not a feature. Hootsuite Social OS helps teams go from reacting after the moment has passed to acting in real time with AI that makes it as easy as chat. That’s how we’re transforming the way teams move, decide, and grow. Less time navigating software. More time acting on ideas. That’s the future we’re building. --- Hootsuite Social OS gives marketing, communications, and insights teams a connected system to detect what's shaping their brand in real time, understand what it means, and coordinate action across the organization before the window of opportunity closes. Hootsuite Social OS is a strong fit for marketing, communications, brand, and social strategy teams that need social intelligence connected directly to execution across the business, not another listening dashboard to monitor in isolation — so they can move at the speed of social and stay ahead. Hootsuite Key Features \> Real-time social intelligence: Lumen helps you detect the signals shaping your market, from brand perception and emerging trends to competitive moves and consumer shifts, surfacing the insights that matter and helping you act on them before the window of opportunity closes. \> Conversational AI orchestration layer: Ask Wisdom questions in plain language and get cited, actionable answers grounded in your live social data, brand context, and historical performance. And it’s all as easy at chat. \> Connected publishing and planning: With Perch, you can turn insights into scheduled or published content in minutes — without switching tabs or losing context. Unified customer care: Manage comments, messages, and mentions across channels in one place through Nest, with AI-assisted responses and workflow routing. \> Employee advocacy: Turn your most trusted voices — your people — into brand ambassadors. Parliament enables them to easily share on-brand content with their own networks to extend reach and reduce paid media dependency. MCP connectors for Lumen, Perch, and Nest bring Hootsuite Social OS capabilities into the AI tools teams already use, including Claude and ChatGPT. So teams can draft, schedule, publish, engage, and measure across all their channels via Hootsuite without spending every day in a dashboard, calendar, or compose box. **Average Rating:** 4.3/5.0 **Total Reviews:** 7,291 **Who Is the Company Behind Hootsuite?** - **Seller:** [Hootsuite](https://www.g2.com/sellers/hootsuite) - **Company Website:** https://hootsuite.com/ - **Year Founded:** 2008 - **HQ Location:** Vancouver, BC - **Twitter:** @hootsuite (6,164,377 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/288540/ (1,764 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Social Media Manager, Marketing Manager - **Top Industries:** Marketing and Advertising, Non-Profit Organization Management - **Company Size:** 59% Small-Business, 29% Mid-Market #### What Are Hootsuite's Pros and Cons? **Pros:** - Post Scheduling (1066 reviews) - Scheduling (1031 reviews) - Ease of Use (855 reviews) - Time-saving (813 reviews) - Centralized Management (777 reviews) **Cons:** - Limited Features (320 reviews) - Expensive (317 reviews) - High Pricing (282 reviews) - Linking Issues (248 reviews) - Missing Features (246 reviews) ### What Do G2 Reviewers Say About Hootsuite? *AI-generated summary from verified user reviews* **Pros:** - Users value the **efficient post scheduling** in Hootsuite, optimizing engagement and saving time for diverse social media strategies. - Users value the **advanced scheduling capabilities** of Hootsuite, enabling strategic post planning for optimal engagement across regions. - Users appreciate the **ease of use** of Hootsuite, highlighting its reliable posting and efficient multi-platform management. - Users appreciate the **time-saving capabilities** of Hootsuite, enabling efficient management of multiple social media accounts. - Users appreciate the **centralized management** of Hootsuite, allowing easy oversight of multiple social media accounts. **Cons:** - Users are frustrated by **limited features** of Hootsuite, particularly missing Instagram feed layout previews and untagged mention tracking. - Users find Hootsuite **expensive** , with limited features in lower-tier plans and rising costs over time. - Users find Hootsuite's **high pricing** concerning, especially for small businesses requiring affordable options. - Users experience **linking issues** with Instagram and other integrations, complicating DM automation and monitoring brand mentions. - Users express frustration over **missing features** in Hootsuite, especially regarding DM automation and untagged mentions. #### What Are Recent G2 Reviews of Hootsuite? **"[Hootsuite’s All-in-One Inbox Keeps Replies Fast and On-Brand](https://www.g2.com/survey_responses/hootsuite-review-13062960)"** **Rating:** 4.5/5.0 stars *— Tanya S.* [Read full review](https://www.g2.com/survey_responses/hootsuite-review-13062960) --- **"[Huge Time-Saver for Managing and Scheduling Multi-Platform Social Content](https://www.g2.com/survey_responses/hootsuite-review-13061457)"** **Rating:** 5.0/5.0 stars *— Bianca C.* [Read full review](https://www.g2.com/survey_responses/hootsuite-review-13061457) --- #### What Are G2 Users Discussing About Hootsuite? - [How is Hootsuite helping businesses manage their social media presence more effectively and efficiently?](https://www.g2.com/discussions/how-is-hootsuite-helping-businesses-manage-their-social-media-presence-more-effectively-and-efficiently) - 2 comments - [How is Hootsuite being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-hootsuite-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments - [What is Hootsuite used for?](https://www.g2.com/discussions/what-is-hootsuite-used-for) - 2 comments - [What is Hootsuite Social Advertising used for?](https://www.g2.com/discussions/what-is-hootsuite-social-advertising-used-for) - 1 comment - [What do you get with free Hootsuite?](https://www.g2.com/discussions/what-do-you-get-with-free-hootsuite) - 4 comments ### 21. [Horneross](https://www.g2.com/products/horneross/reviews) Horneross is an AI employee platform that enables businesses to automate sales, support, marketing, and operations simply by typing what they need. It offers AI agents for different areas: Sales Agent (prospecting, lead qualification, and automated follow-ups), Marketing Agent (trend analysis, content creation, and campaign optimization), Support Agent (automated ticket handling), and Operations Agent (transforming documents into insights). It integrates with multiple applications such as Slack, Notion, Gmail, Trello, Google Calendar, and more. Customers report 3x more productivity in the first month and up to 60% cost savings. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Horneross?** - **Seller:** [Horneross](https://www.g2.com/sellers/horneross) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/horneross/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Horneross? **"[Implementation with Artificial Intelligence for companies](https://www.g2.com/survey_responses/horneross-review-12248772)"** **Rating:** 5.0/5.0 stars *— Gonzalo A.* [Read full review](https://www.g2.com/survey_responses/horneross-review-12248772) --- ### 22. [InfinitySales](https://www.g2.com/products/infinitysales/reviews) InfinitySales is an AI-powered automation platform that helps businesses design, document, and automate their operations. We specialize in building custom automation systems, creating clear SOPs, and deploying AI phone agents that handle calls, follow-ups, and customer interactions automatically. InfinitySales is designed for teams that want to scale operations, reduce manual work, and improve response times using intelligent workflows and AI-driven communication. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind InfinitySales?** - **Seller:** [InfinitySales ](https://www.g2.com/sellers/infinitysales) - **Year Founded:** 2025 - **HQ Location:** Midlothian, US - **LinkedIn® Page:** https://www.linkedin.com/company/infinitysales-ai/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are InfinitySales's Pros and Cons? **Pros:** - Business Growth (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) - Integrations (1 reviews) **Cons:** - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About InfinitySales? *AI-generated summary from verified user reviews* **Pros:** - Users value the **simplified business processes** and automation capabilities of InfinitySales for effective growth and efficiency. - Users appreciate the **ease of use** of InfinitySales, transforming complex tasks into simple, automated workflows effortlessly. - Users appreciate the **easy integrations** of InfinitySales, simplifying workflows and enhancing automation without extensive technical resources. - Users value the **efficiency** of InfinitySales, simplifying complex workflows and automating processes with minimal technical effort. - Users value the **seamless integrations** of InfinitySales, enhancing productivity by simplifying workflows and automating operations. **Cons:** - Users experience a **short learning curve** with InfinitySales due to its high customization, but onboarding support aids understanding. #### What Are Recent G2 Reviews of InfinitySales? **"[Effortless Automation and Powerful AI for Growing Teams](https://www.g2.com/survey_responses/infinitysales-review-12107098)"** **Rating:** 5.0/5.0 stars *— Patrick H.* [Read full review](https://www.g2.com/survey_responses/infinitysales-review-12107098) --- ### 23. [Inrō](https://www.g2.com/products/inro/reviews) Most Instagram growth advice ends with "post more" and "engage with your audience." Inrō takes a different approach. Inrō is a Meta-approved, AI-powered Instagram automation platform that turns the comments and DMs you're already getting into a real sales engine, without you having to live on your phone. Instead of hoping the algorithm shows your content to the right people, Inrō puts you in control: every post, Reel, Story, and Live becomes an active touchpoint that moves people toward a real next step. Turn every interaction into an opportunity Set up a Comment-to-DM flow in minutes and watch every post become a lead capture opportunity. Someone comments a keyword, and Inrō instantly sends them a personalized DM with your link, freebie, or offer, no manual replies, no "link in bio" chasing. The result? More followers, more email subscribers, more warm leads, and more sales, all generated automatically while your content keeps driving engagement. Reach your audience where they actually pay attention Launch a proactive DM campaign that lands directly in your audience's inbox, not buried in the feed, not lost in the algorithm. With 90%+ open rates and 28% click-through rates, DM campaigns outperform every other Instagram channel. Whether you're dropping a new offer, announcing a launch, or re-engaging a warm audience, Inrō gets your message seen and acted on. An AI Agent that sells like you, at scale Deploy an AI Agent trained on your offers, FAQs, and tone of voice, and let it handle first-line sales and support around the clock, the way you would, just without the burnout. It detects intent, qualifies leads, answers questions, sends the right link at the right moment, and follows up automatically. Unlike tools like, Inrō includes an unlimited AI Agent in the Pro Plan at no additional cost. A CRM that shows you what's actually working Everything flows into a Smart Inbox and CRM where you can see every conversation, segment your contacts by behavior and interest, and know exactly what's driving revenue. No more guessing which post brought in a client or which DM campaign converted. Inrō gives you full visibility so you can double down on what works. Built for the people who build on Instagram Used by creators, coaches, agencies, and e-commerce brands worldwide, Inrō is designed for anyone who treats Instagram as a serious growth and revenue channel. Whether you're a solo coach booking discovery calls, a brand selling products, or an agency managing automation for clients at scale, Inrō gives you the infrastructure to grow without the grind. Inrō is the fastest way to make Instagram work harder than you do. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Inrō?** - **Seller:** [Inro](https://www.g2.com/sellers/inro) - **Year Founded:** 2023 - **HQ Location:** Pontpoint, FR - **LinkedIn® Page:** https://www.linkedin.com/company/inro-social (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Inrō? **"[Inrō Automates Replies and Boosts Sales](https://www.g2.com/survey_responses/inro-review-12970744)"** **Rating:** 5.0/5.0 stars *— Manuel S.* [Read full review](https://www.g2.com/survey_responses/inro-review-12970744) --- ### 24. [IrisAgent](https://www.g2.com/products/irisagent/reviews) IrisAgent is an AI-powered customer support platform that automates 50%+ of support tickets with zero hallucinations. Unlike generic AI chatbots, IrisAgent validates every response against your knowledge base, achieving 95%+ verified accuracy across chat, email, and voice channels. Deploy in 24 hours with no custom development. IrisAgent connects to Zendesk, Salesforce, Intercom, Freshworks, and Jira to auto-resolve tickets, auto-tag and route requests, and give agents real-time recommended resolutions from your KB and past tickets. Trusted by Dropbox, Zuora, and InvoiceCloud to handle 1M+ tickets monthly. SOC 2 Type II certified, GDPR and HIPAA compliant. Key capabilities: - Hallucination Removal Engine — every AI answer is grounded in your data - Smart Operating Procedures — write workflows in plain English, no code - Workflow Automation — process refunds, resets, and routine tasks automatically - Auto-tagging & Routing — instant categorization and queue assignment - Omnichannel AI — unified automation across chat, email, and voice - Sentiment Analysis — real-time monitoring with escalation alerts **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **Who Is the Company Behind IrisAgent?** - **Seller:** [IrisAgent](https://www.g2.com/sellers/irisagent) - **Year Founded:** 2020 - **HQ Location:** Mountain View, US - **LinkedIn® Page:** http://www.linkedin.com/company/irisagent1 (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of IrisAgent? **"[Really useful AI integration for Support Agents](https://www.g2.com/survey_responses/irisagent-review-10992992)"** **Rating:** 5.0/5.0 stars *— Chetan D.* [Read full review](https://www.g2.com/survey_responses/irisagent-review-10992992) --- **"[Great AI tool for support ops](https://www.g2.com/survey_responses/irisagent-review-7467294)"** **Rating:** 4.5/5.0 stars *— Hilary L.* [Read full review](https://www.g2.com/survey_responses/irisagent-review-7467294) --- ### 25. [itellicoAI](https://www.g2.com/products/itellicoai/reviews) itellicoAI is an AI-powered customer communication platform that automates inbound and outbound interactions across voice, web chat, and other channels. Built for businesses in the DACH region and beyond, itellicoAI deploys intelligent AI assistants that handle customer conversations naturally – 24/7, with zero wait times. Key capabilities include: • AI Voice Agents: Natural-sounding voice AI that answers calls, qualifies leads, books appointments, and provides customer support in multiple languages including German, English, and 50+ others. • Web Chat Automation: AI-powered chat agents that engage website visitors, answer questions, and convert leads around the clock. • CRM & Calendar Integration: Seamlessly connects with your existing systems including CRM platforms, calendars, and ticketing tools. Every interaction is automatically documented and processed in real-time. • Appointment Scheduling: AI assistants that handle the entire booking process, from initial inquiry to confirmation and reminders. • Lead Qualification: Intelligent screening and qualification of inbound inquiries to prioritize high-value opportunities for your sales team. itellicoAI serves businesses across real estate, e-commerce, automotive, hospitality, healthcare, and professional services. Whether you need to handle appointment bookings, customer service inquiries, or sales qualification, itellicoAI provides reliable automation with 99.9% uptime. Built with privacy and compliance in mind, itellicoAI is fully GDPR compliant. The platform is designed for quick deployment – get started in minutes, not months. Transform your customer communications with AI that sounds human, works around the clock, and integrates with your existing workflows. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind itellicoAI?** - **Seller:** [itellicoAI](https://www.g2.com/sellers/itellicoai) - **HQ Location:** Vienna, AT - **LinkedIn® Page:** https://www.linkedin.com/company/itellicoai/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of itellicoAI? **"[Clean integration and convincing voice experience](https://www.g2.com/survey_responses/itellicoai-review-12407547)"** **Rating:** 5.0/5.0 stars *— Michael L.* [Read full review](https://www.g2.com/survey_responses/itellicoai-review-12407547) --- ## What Is AI Agents? [ Agentic AI Software](https://www.g2.com/categories/agentic-ai)