# Best AI Agents - Page 10 *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* The best AI agents software in 2026 is Salesforce Agentforce, rated 4.3 out of 5 on G2 based on 1,100+ verified reviews. For voice-based automation, Retell AI leads with the highest user rating at 4.8 stars across 2,300+ reviews. Microsoft Copilot offers a strong alternative for teams already invested in the Microsoft 365 ecosystem. 1. Salesforce Agentforce — 4.3/5 (1,100+ reviews): Salesforce-native autonomous CRM workflow agents 2. Microsoft Copilot — 4.4/5 (300+ reviews): M365-native workflow automation and summarization agents 3. Retell AI — 4.8/5 (2,600+ reviews): Inbound and outbound voice agent deployment 4. Jotform AI Agents — 4.5/5 (700+ reviews): No-code conversational agent deployment across channels 5. VEED — 4.6/5 (2,100+ reviews): AI-assisted video editing with auto-captioning *Updated June 2026. Based on 2026 G2 verified review data across 5 products.* ## Top AI Agents at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,163 reviews) | Salesforce-native autonomous CRM workflow agents | "[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)" | | 2 | [Rippling](https://www.g2.com/products/rippling/reviews) | 4.8/5.0 (11,558 reviews) | — | "[Smooth User Experience with Rippling](https://www.g2.com/survey_responses/rippling-review-11136743)" | | 3 | [Retell AI](https://www.g2.com/products/retell-ai/reviews) | 4.8/5.0 (2,614 reviews) | Inbound and outbound voice agent deployment | "[Property Management Made Easy!](https://www.g2.com/survey_responses/retell-ai-review-13024552)" | | 4 | [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) | 4.4/5.0 (298 reviews) | M365-native workflow automation and summarization agents | "[Seamless Microsoft Integration That Boosts Productivity Across Word, Excel, Outlook, and Teams](https://www.g2.com/survey_responses/microsoft-copilot-review-12954928)" | | 5 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (635 reviews) | No-code conversational agent deployment across channels | "[Jotform AI Agent Streamlined My Workflow and Boosted Efficiency](https://www.g2.com/survey_responses/jotform-ai-agents-review-13102066)" | | 6 | [VEED](https://www.g2.com/products/veed/reviews) | 4.6/5.0 (2,141 reviews) | AI-assisted video editing with auto-captioning | "[Easy Video Editing with Quick Turnaround](https://www.g2.com/survey_responses/veed-review-11784336)" | | 7 | [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) | 4.4/5.0 (14,200 reviews) | AI-assisted multi-channel lead nurturing automation | "[All-in-One Hubspot with Seamless Integrations and Invaluable CSM Support](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-12964858)" | | 8 | [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5.0 (3,721 reviews) | Knowledge-base-grounded tier-1 support deflection | "[Finn: Natural Language, Seamless Integrations, Fast Performance & Helpful Support](https://www.g2.com/survey_responses/fin-review-13052905)" | | 9 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (436 reviews) | ServiceNow-native agentic ITSM workflow automation | "[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)" | | 10 | [Profound](https://www.g2.com/products/profound/reviews) | 4.5/5.0 (1,118 reviews) | — | "[Clean Dashboard and Weekly Summaries Make AI Visibility Easy to Track](https://www.g2.com/survey_responses/profound-review-12972914)" | ## G2 Grid® for AI Agents ![G2 Grid® for AI Agents plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agents/grids.png?focus%5B%5D=1408921&focus%5B%5D=53090&focus%5B%5D=1594735&focus%5B%5D=1371397&focus%5B%5D=1437428&focus%5B%5D=159846&focus%5B%5D=364&focus%5B%5D=3270) Highlighted products: Salesforce Agentforce, Rippling, Microsoft Copilot, Retell AI, Jotform AI Agents, VEED, HubSpot Marketing Hub, and Fin. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=microsoft-microsoft-copilot&focus%5B%5D=retell-ai&focus%5B%5D=jotform-ai-agents&focus%5B%5D=veed&focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=fin) ## How Many AI Agents Products Does G2 Track? **Total Products under this Category:** 2,331 ### Category Stats (Jul 2026) - **Average Rating**: 4.63/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Coldreach (+2.32%) - Among all products in this category, Coldreach recorded the largest rating increase compared to last month *Last updated: July 15, 2026* ## How Does G2 Rank AI Agents Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 287,900+ Authentic Reviews - 2,331+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which AI Agents Is Best for Your Use Case? - **Leader:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - **Highest Performer:** [Glia](https://www.g2.com/products/glia/reviews) - **Top Trending:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) - **Best Free Software:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) --- **Sponsored** ### SuperAnnotate SuperAnnotate bridges the gap between cutting-edge AI innovation and the high-quality human data that powers it - helping advanced AI teams build more intelligent models. With a global network of thousands of rigorously vetted experts, ethical and scalable managed operations, precise talent matching, and purpose‑built technology, SuperAnnotate delivers full project visibility and unmatched data quality. SuperAnnotate powers complex annotation, evaluation, and reinforcement learning workflows to build, evaluate and align frontier AI. Trusted by innovators like Databricks, IBM and ServiceNow - and backed by NVIDIA, Dell Technologies Capital, Databricks Ventures, Cox Enterprises, and Lionel Messi’s Play Time VC - SuperAnnotate enables the world’s top AI teams to build responsible and state‑of‑the‑art models with human data. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1010752&secure%5Bchosen_at%5D=2026-07-16T05%3A45%3A10Z&secure%5Bdisplayable_resource_id%5D=1010752&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1010752&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=128515&secure%5Bresource_id%5D=1010752&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents%3Fpage%3D69&secure%5Btoken%5D=c968a3c02122fd4d84a353091f86e7d0db5e5439ce8695ad98152a55e9eb4371&secure%5Burl%5D=https%3A%2F%2Fwww.superannotate.com%2Frequest-demo&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated AI Agents Products in 2026? ### 1. [SalesMonk](https://www.g2.com/products/salesmonk/reviews) SalesMonk is a GTM revenue platform that turns anonymous website traffic into qualified sales meetings by combining visitor de-anonymization, intent tracking, and AI-powered agents. It identifies which companies are on your site in real time, analyzes their behavior and buying intent, and then uses intelligent chat/voice workflows to answer product, pricing, and implementation questions, qualify using BANT/MEDDIC-style logic, and book meetings directly to your reps’ calendars. Designed for B2B SaaS and ABM motions, SalesMonk helps marketing capture the 97% of visitors who never fill forms, gives sales a live feed of high-intent accounts on the site, and creates an always-on, inbound‑led outbound engine that drives more pipeline from existing traffic. See what we offer, visit: SalesMonk.ai **Average Rating:** 4.8/5.0 **Total Reviews:** 15 **Who Is the Company Behind SalesMonk?** - **Seller:** [SalesMonk](https://www.g2.com/sellers/salesmonk) - **HQ Location:** Delaware, US - **LinkedIn® Page:** https://www.linkedin.com/company/salesmonk-ai/ (20 employees on LinkedIn®) - **Ownership:** Tanuj Mendiratta - **Phone:** +919096097030 **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 44% Small-Business, 31% Mid-Market #### What Are SalesMonk's Pros and Cons? **Pros:** - Automation (2 reviews) - Conversation Analysis (2 reviews) - Conversations Management (2 reviews) - Helpful (2 reviews) - Lead Generation (2 reviews) **Cons:** - Dependency Issues (2 reviews) - Usage Limitations (2 reviews) - AI Limitations (1 reviews) - Complex Configuration (1 reviews) - Cost (1 reviews) ### What Do G2 Reviewers Say About SalesMonk? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of SalesMonk, enhancing lead engagement and streamlining outreach efforts effectively. - Users appreciate the **automation capabilities** of SalesMonk, improving efficiency and enhancing lead engagement through structured conversations. - Users value the **automated conversations management** of SalesMonk, enhancing engagement and efficiency throughout the sales process. - Users find SalesMonk **extremely helpful** for automating lead engagement and improving response rates efficiently. - Users love how SalesMonk enhances **lead generation** with automation, improving efficiency and response rates significantly. **Cons:** - Users face **dependency issues** that can diminish personal interaction and complicate setup, impacting their overall experience. - Users find the **usage limitations** of SalesMonk hinder engagement, affecting overall experience with leads and automation. - Users express concerns about **AI limitations** , noting a lack of personal touch and potential tone mismatches. - Users find the **complex configuration** of SalesMonk challenging, requiring significant time for proper setup and adjustments. - Users find the **cost can seem high** when their lead volume is low, impacting perceived value. #### What Are Recent G2 Reviews of SalesMonk? **"[Hot Account Alerts That Actually Lead to Meetings](https://www.g2.com/survey_responses/salesmonk-review-12590410)"** **Rating:** 5.0/5.0 stars *— Salil P.* [Read full review](https://www.g2.com/survey_responses/salesmonk-review-12590410) --- **"[One Platform Replaced Our Entire Outbound Stack](https://www.g2.com/survey_responses/salesmonk-review-12588498)"** **Rating:** 5.0/5.0 stars *— Gaurav M.* [Read full review](https://www.g2.com/survey_responses/salesmonk-review-12588498) --- ### 2. [Savant Labs](https://www.g2.com/products/savant-labs/reviews) Savant is an AI automation platform built for enterprise finance, tax, and accounting teams. It turns messy, manual data work like extraction, preparation, reconciliation, and reporting into centrally governed workflows, so teams can be more efficient without sacrificing accuracy, control, or compliance. Trusted by Fortune 500 enterprises, Savant catches errors before they're filed, ensures audit readiness without the scramble, and gives finance teams their time back. WHAT SETS SAVANT APART Unlike general-purpose AI tools or legacy analytics platforms, Savant was built specifically for finance workflows where 99% accuracy isn't good enough — because 1% errors at scale become audit findings, restatements, and compliance exposure. Three things make Savant different - Deterministic, not probabilistic: Savant uses rule-based AI agents, not LLM guesses. Consistent inputs produce consistent outputs. - Governance is built in, not bolted on: Audit trail, data lineage, SOX controls, and role-based access are standard, not add-ons. - Handles the data other tools can't: Native processing for PDFs, scanned documents, and invoices — the unstructured data that breaks legacy workflows. KEY FEATURES - AI-powered data automation: Automate any data task end to end — prep, blending, transformation, publishing, and alerting. Works with structured and unstructured data, including PDFs, scanned documents, and ERP extracts. - Deterministic workflow engine: AI agents follow step-by-step logic with validation at each stage. Same inputs produce the same outputs, every time — no black boxes, no probabilistic guesses. - Built-in audit trail and data lineage: Every workflow step is logged automatically. Complete data lineage from source to output. No manual documentation, no reconstructing steps across email chains. - SOX compliance by design: Segregation of duties, version control, approval management, and user activity history are built in from day one. - Human-in-the-loop exception handling: Savant proactively flags exceptions for human review, allowing analysts to catch errors before they reach a filing. The AI learns from human judgments over time. - 500+ enterprise connectors: Connect to your existing ERPs, CRMs, BI platforms, file systems, email, and more out of the box. - User-friendly interface: No SQL, no code, no IT tickets. If your team can use Excel, they can build and run workflows in Savant. - Enterprise-grade security: SOC 2 Type II, SOC 1 Type II, ISO 27001. SSO/SAML, role-based access control, private cloud and VPC deployment available. USE CASES - Month-end and year-end close automation - Financial reconciliations and tie-outs - Tax provision preparation - State apportionment calculations - Sales and use tax reconciliation - Data extraction from PDFs, invoices, and scanned documents - ERP data consolidation across multiple systems - Intercompany accounting and multi-entity reporting - Audit evidence package preparation - Recurring reporting and dashboard publishing **Average Rating:** 4.7/5.0 **Total Reviews:** 49 **Who Is the Company Behind Savant Labs?** - **Seller:** [Savant Labs](https://www.g2.com/sellers/savant-labs) - **Company Website:** https://www.savantlabs.io - **Year Founded:** 2021 - **HQ Location:** San Francisco, California - **LinkedIn® Page:** https://www.linkedin.com/company/savant-labs (61 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Logistics and Supply Chain - **Company Size:** 44% Enterprise, 40% Mid-Market #### What Are Savant Labs's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Customer Support (9 reviews) - User Interface (7 reviews) - Integrations (6 reviews) - Scalability (6 reviews) **Cons:** - Learning Curve (7 reviews) - Learning Difficulty (6 reviews) - Integration Issues (3 reviews) - Access Issues (2 reviews) - Data Management (2 reviews) ### What Do G2 Reviewers Say About Savant Labs? *AI-generated summary from verified user reviews* **Pros:** - Users find Savant Labs **very easy to use** , enabling seamless data analysis without the need for coding skills. - Users commend the **quick and helpful customer support** of Savant Labs, enhancing their overall experience and satisfaction. - Users love the **intuitive and user-friendly interface** of Savant Labs, enhancing their data analysis experience effortlessly. - Users appreciate the **easy integrations** of Savant Labs, enabling seamless data automation and efficient workflows. - Users appreciate the **scalability** of Savant Labs, enjoying its straightforward integration and user-friendly interface. **Cons:** - Users note a **steep learning curve** with Savant Labs, requiring time and practice to master its features. - Users note a **steep learning curve** with Savant Labs, making it challenging for beginners to adapt easily. - Users face **integration issues** with Savant Labs, struggling with data updates and lacking clear guidance for tools. - Users experience **access issues** with Savant Labs, including login troubles and confusion over feature usage. - Users encounter **data management challenges** , particularly with updating sources and lack of clear guidance for tasks. #### What Are Recent G2 Reviews of Savant Labs? **"[Faster close + auditors actually trust our process now](https://www.g2.com/survey_responses/savant-labs-review-12941283)"** **Rating:** 5.0/5.0 stars *— Lawrence M.* [Read full review](https://www.g2.com/survey_responses/savant-labs-review-12941283) --- **"[Automated sales tax reconciliation and significantly shortened month-end close](https://www.g2.com/survey_responses/savant-labs-review-12942104)"** **Rating:** 5.0/5.0 stars *— Marlene S.* [Read full review](https://www.g2.com/survey_responses/savant-labs-review-12942104) --- ### 3. [Sobot Omnichannel Suite](https://www.g2.com/products/sobot-omnichannel-suite/reviews) Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API. From small startups to multinational enterprises, Sobot believes that every business should have access to innovative customer experience tools. Serving over 10,000 brands across diverse industries in 18+ languages, our clients include renowned names such as Samsung, OPPO, Philips, Tineco, DFS, Renogy, Weee!, Michael Kors, J&T, Air Liquide, OPay, Mico, and Lilith Games. **Average Rating:** 4.9/5.0 **Total Reviews:** 39 **Who Is the Company Behind Sobot Omnichannel Suite?** - **Seller:** [Sobot](https://www.g2.com/sellers/sobot) - **Company Website:** https://sobot.io - **HQ Location:** Singapore, SG - **LinkedIn® Page:** https://www.linkedin.com/company/sobotofficial (101 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Retail - **Company Size:** 60% Mid-Market, 48% Small-Business #### What Are Sobot Omnichannel Suite's Pros and Cons? **Pros:** - Helpful (203 reviews) - Features (163 reviews) - Ease of Use (149 reviews) - Efficiency (126 reviews) - Customer Support (115 reviews) **Cons:** - Limited Customization (46 reviews) - Missing Features (41 reviews) - Learning Curve (37 reviews) - Limited Features (34 reviews) - Steep Learning Curve (25 reviews) ### What Do G2 Reviewers Say About Sobot Omnichannel Suite? *AI-generated summary from verified user reviews* **Pros:** - Users find Sobot's **helpful organization** of client conversations enhances responsiveness and clarity in managing multiple channels. - Users love the **seamless multi-channel integration** of Sobot, allowing efficient management of interactions and team visibility. - Users appreciate the **ease of use** of Sobot Omnichannel Suite, streamlining client communications across multiple channels effortlessly. - Users praise the **efficiency** of Sobot Omnichannel Suite, enhancing speed and clarity in managing client communications. - Users appreciate the **efficient customer support** provided by Sobot, enabling seamless management across multiple communication channels. **Cons:** - Users find **limited customization** challenging as advanced workflows and reports require significant initial setup effort. - Users desire **more built-in templates** for seasonal retail campaigns to reduce manual creation time and improve efficiency. - Users experience a challenging **learning curve** initially, requiring adjustments for optimal performance before the system becomes reliable. - Users find the **limited features** challenging for advanced workflows and custom reports without dedicated support. - Users find the **steep learning curve** challenging, especially with advanced workflows and custom reports requiring considerable setup time. #### What Are Recent G2 Reviews of Sobot Omnichannel Suite? **"[Unified Conversations with Quick Replies That Keep Our Team Fast and Consistent](https://www.g2.com/survey_responses/sobot-omnichannel-suite-review-13087699)"** **Rating:** 5.0/5.0 stars *— Adrien J.* [Read full review](https://www.g2.com/survey_responses/sobot-omnichannel-suite-review-13087699) --- **"[Sobot Streamlines Support with Smart Automation and Real-Time Chat Monitoring](https://www.g2.com/survey_responses/sobot-omnichannel-suite-review-13087501)"** **Rating:** 5.0/5.0 stars *— Aaron R.* [Read full review](https://www.g2.com/survey_responses/sobot-omnichannel-suite-review-13087501) --- ### 4. [Terret.ai](https://www.g2.com/products/terret-ai/reviews) Terret is the answer-to-action revenue engine that tells revenue teams what to do, then does it. Built for CROs, VP of Sales, and RevOps leaders running complex enterprise revenue motions. Most revenue AI gives teams surface-level recaps of calls and deals. Terret gets to the root of the questions that move the number — why enterprise deals are slipping, where pricing conversations are breaking down, which product gaps correlate with lost deals — and then executes against them across every rep, every deal, and every system. That's the category: not AI that tells you what happened, but AI that tells you what to do and does it. Terret's flagship product, Terret Nexus, is built on three components. The Revenue Graph unifies structured and unstructured data from every revenue-facing system — CRM, calls, emails, and data warehouse. The AI Architects run strategic analysis across that graph to find the patterns that drive wins. The AI Agents deploy playbooks, workflows, and real-time coaching into the tools revenue teams already use — Salesforce, Slack, Claude, ChatGPT, and the Terret web app. The system works through a four-step loop — Ask → Answer → Operationalize → Activate — and compounds over time, with every deal generating new signal that sharpens the next cycle. The result is an engine that answers the revenue questions no other AI can handle — why win rates are dropping, where closers are outperforming, which product gaps are costing deals — and then closes the gap without a human having to chase it down. Carta, Udemy, Cloudflare, and Mistral run on Terret. **Average Rating:** 4.4/5.0 **Total Reviews:** 611 **Who Is the Company Behind Terret.ai?** - **Seller:** [Terret ](https://www.g2.com/sellers/terret) - **Company Website:** https://terret.ai/ - **Year Founded:** 2018 - **HQ Location:** Santa Clara, CA - **Twitter:** @terret_ai - **LinkedIn® Page:** https://www.linkedin.com/company/boostup-ai/ (50 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Enterprise Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 64% Mid-Market, 32% Enterprise #### What Are Terret.ai's Pros and Cons? **Pros:** - Ease of Use (130 reviews) - Forecasting (73 reviews) - Salesforce Integration (65 reviews) - User Interface (51 reviews) - Integrations (48 reviews) **Cons:** - Salesforce Integration (31 reviews) - Limitations (28 reviews) - Learning Curve (22 reviews) - Integration Issues (17 reviews) - Forecasting Issues (16 reviews) ### What Do G2 Reviewers Say About Terret.ai? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Terret.ai, enhancing workflow with intuitive navigation and seamless CRM integration. - Users value the **quick and accurate forecasting** capabilities of Terret.ai, enhancing team collaboration and visibility. - Users praise the **seamless Salesforce integration** of Terret.ai, enhancing collaboration and forecasting accuracy for sales teams. - Users find the **user interface easy to navigate** , enhancing communication and simplifying deal management effortlessly. - Users value the **seamless integrations** of BoostUp.ai with Salesforce, enhancing their sales forecasting and team collaboration. **Cons:** - Users experience **connectivity issues with Salesforce** , leading to lags in data refresh and navigation problems. - Users express concerns about **design changes and usability issues** in Terret.ai, impacting their overall experience and efficiency. - Users find the **learning curve challenging** , as navigating Terret.ai can be overwhelming without proper guidance. - Users experience **integration issues** with Salesforce, often facing tedious sync delays and the need for manual updates. - Users note the **forecasting issues** with Terret.ai, as it lacks necessary features for effective regional analysis. #### What Are Recent G2 Reviews of Terret.ai? **"[Revolutionized Our Pipeline Management](https://www.g2.com/survey_responses/terret-ai-review-12596787)"** **Rating:** 4.0/5.0 stars *— Kody E.* [Read full review](https://www.g2.com/survey_responses/terret-ai-review-12596787) --- **"[Boostup is a great tool to have everything in one place! Love it](https://www.g2.com/survey_responses/terret-ai-review-8403565)"** **Rating:** 5.0/5.0 stars *— Ronny B.* [Read full review](https://www.g2.com/survey_responses/terret-ai-review-8403565) --- #### What Are G2 Users Discussing About Terret.ai? - [What is BoostUp.ai used for?](https://www.g2.com/discussions/what-is-boostup-ai-used-for) ### 5. [1mind](https://www.g2.com/products/1mindai/reviews) 1mind is a platform that deploys multimodal Superhumans for revenue teams. These Superhumans combine a face, a voice, and a GTM brain — equipped with deep technical and product knowledge and the ability to play multiple roles across GTM (SDR/AE, Solutions Engineers, Onboarding Specialist & CSM). Superhumans qualify leads, book meetings, deliver pitches, give interactive demos, handle objections, uncover pain points, build value models, provide support, and onboard customers. Superhumans live across your website, inside your product, in customer portals, deal rooms and can join live calls as active participants, providing a delightful buying & customer experience and helping you scale beyond human capacity limitations. 1mind Superhumans are autonomous employees that integrate seamlessly into existing workflows, scale instantly, and drive measurable impact. **Average Rating:** 4.9/5.0 **Total Reviews:** 7 **Who Is the Company Behind 1mind?** - **Seller:** [1mind](https://www.g2.com/sellers/1mind) - **Company Website:** https://1mind.com - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/1mindai/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 57% Mid-Market, 29% Enterprise #### What Are 1mind's Pros and Cons? **Pros:** - Customer Support (3 reviews) - Automation (2 reviews) - Conversation Analysis (2 reviews) - Helpful (2 reviews) - Lead Generation (2 reviews) **Cons:** - AI Limitations (1 reviews) - Complexity (1 reviews) - Time-Consumption (1 reviews) ### What Do G2 Reviewers Say About 1mind? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** of 1mind, noting their commitment to understanding and achieving business goals. - Users highlight the **automation capabilities** of 1mind, which significantly enhance engagement and drive sales growth effectively. - Users value the **effective conversation analysis** of 1mind, enhancing interactions with tailored solutions and resources. - Users find 1mind's **helpfulness** invaluable, offering tailored guidance and resources for improved engagement and user understanding. - Users highlight the **enhanced lead generation** from 1mind, transforming prospects into qualified opportunities and boosting sales effectiveness. **Cons:** - Users note the **mispronunciation issues** in 1mind, highlighting how human comparisons may set unrealistic expectations for AI performance. - Users find the **integration complexity** of 1mind manageable, but require time for testing and adjustments before launch. - Users find that **initial testing and iterations consume significant time** , but the eventual benefits justify the investment. #### What Are Recent G2 Reviews of 1mind? **"[A Game-Changer for Pipeline Quality and Sales Efficiency](https://www.g2.com/survey_responses/1mind-review-12072115)"** **Rating:** 4.5/5.0 stars *— Kathleen R.* [Read full review](https://www.g2.com/survey_responses/1mind-review-12072115) --- **"[Great for qualifying and selling while providing accurate and helpful responses](https://www.g2.com/survey_responses/1mind-review-12031411)"** **Rating:** 4.5/5.0 stars *— Josh C.* [Read full review](https://www.g2.com/survey_responses/1mind-review-12031411) --- ### 6. [Customerly](https://www.g2.com/products/customerly/reviews) Customerly is the AI customer support platform built around Aura — an autonomous AI agent that resolves and act on 81% of live chat, Whatsapp and email conversations end-to-end at a 4.3 CSAT, grounded in your own help center and product data so the answers are actually right. **Average Rating:** 4.4/5.0 **Total Reviews:** 38 **Who Is the Company Behind Customerly?** - **Seller:** [Customerly](https://www.g2.com/sellers/customerly) - **Company Website:** https://www.customerly.io - **Year Founded:** 2017 - **HQ Location:** Dublin, IE - **Twitter:** @customerlyio (162 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10980230/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 74% Small-Business, 24% Mid-Market #### What Are Customerly's Pros and Cons? **Pros:** - Customer Support (11 reviews) - Features (8 reviews) - Useful (8 reviews) - Helpful (7 reviews) - Quick Setup (7 reviews) **Cons:** - Cost (4 reviews) - Cost Limitations (4 reviews) - Expensive (4 reviews) - AI Limitations (3 reviews) - Bugs (3 reviews) ### What Do G2 Reviewers Say About Customerly? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **responsive customer support** of Customerly, highlighting its quick solutions and smooth operation. - Users highly value the **ease of use and AI features** in Customerly, greatly enhancing team efficiency and communication. - Users appreciate the **efficient automation** features of Customerly, significantly enhancing team communication and customer support quality. - Users find the **helpful support team** of Customerly essential for smooth operations and enhanced customer interactions. - Users appreciate the **quick setup** of Customerly, allowing easy customization that enhances customer interaction management effortlessly. **Cons:** - Users find the **cost of Customerly to be high** , which impacts their overall satisfaction with the product. - Users find Customerly's pricing to be **pricey** , alongside concerns about limited integrations and occasional minor bugs. - Users find Customerly's pricing **expensive** , with limited integrations and occasional minor bugs impacting their experience. - Users express concerns about **AI limitations** in providing effective support, preferring live assistance when operators are unavailable. - Users are frustrated by **notification bugs** and slow responses, impacting their overall experience and workflow. #### What Are Recent G2 Reviews of Customerly? **"[It changed our way to support clients](https://www.g2.com/survey_responses/customerly-review-10827020)"** **Rating:** 4.5/5.0 stars *— Alberto C.* [Read full review](https://www.g2.com/survey_responses/customerly-review-10827020) --- **"[Agile, intuitive solution with impeccable customer service](https://www.g2.com/survey_responses/customerly-review-10847842)"** **Rating:** 5.0/5.0 stars *— Francisco D.* [Read full review](https://www.g2.com/survey_responses/customerly-review-10847842) --- #### What Are G2 Users Discussing About Customerly? - [What is Customerly used for?](https://www.g2.com/discussions/what-is-customerly-used-for) - 1 comment ### 7. [Dataiku](https://www.g2.com/products/dataiku/reviews) Dataiku is the Platform for AI Success: the AI orchestration layer where enterprises build, deploy, and govern analytics, models, and agents at scale. It sits on top of the data platforms, clouds, and AI services you already use, working across all of them without locking you into any one. Dataiku expands who can build production AI, putting the right tools in the hands of data scientists and domain experts alike, from fraud analysts to demand planners. It orchestrates machine learning, rules, LLMs, and agents as one governed system, built on more than a decade of running production AI. Governance is part of the build rather than something bolted on afterward, so teams ship faster while keeping performance, cost, and risk under control. The result: AI that moves from experimentation to trusted, measurable execution now, not in 18 months. **Average Rating:** 4.4/5.0 **Total Reviews:** 210 **Who Is the Company Behind Dataiku?** - **Seller:** [Dataiku](https://www.g2.com/sellers/dataiku) - **Company Website:** https://Dataiku.com - **Year Founded:** 2013 - **HQ Location:** New York, NY - **Twitter:** @dataiku (22,917 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dataiku/ (1,619 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Data Scientist, Data Analyst - **Top Industries:** Financial Services, Pharmaceuticals - **Company Size:** 60% Enterprise, 23% Mid-Market #### What Are Dataiku's Pros and Cons? **Pros:** - Features (80 reviews) - Ease of Use (79 reviews) - Usability (45 reviews) - Easy Integrations (43 reviews) - Productivity Improvement (41 reviews) **Cons:** - Learning Curve (43 reviews) - Steep Learning Curve (25 reviews) - Difficult Learning (23 reviews) - Slow Performance (23 reviews) - Expensive (22 reviews) ### What Do G2 Reviewers Say About Dataiku? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate how **Dataiku simplifies ML development** , enabling quick model training and evaluation while accepting various data formats. - Users find Dataiku's **ease of use** invaluable, simplifying data integration and making machine learning development straightforward. - Users appreciate the **ease of use** in Dataiku, enabling collaboration between technical and non-technical users seamlessly. - Users value the **easy integrations** of Dataiku, facilitating collaboration and streamlining the entire data pipeline process. - Users benefit from the **significant productivity improvement** provided by Dataiku's visual recipes and collaborative environment. **Cons:** - Users find the **steep learning curve** challenging for beginners, making initial experience difficult. - Users find the **steep learning curve** challenging, especially when mastering advanced features as beginners. - Users find the **difficult learning** curve challenging, especially for beginners trying to utilize advanced features effectively. - Users report **slow performance** with Dataiku, particularly when managing large datasets and experiencing UI lag in projects. - Users find Dataiku to be **expensive** , particularly challenging for small companies and beginners due to high costs. #### What Are Recent G2 Reviews of Dataiku? **"[From idea to model in minutes: Dataiku accelerates the team's work](https://www.g2.com/survey_responses/dataiku-review-12967713)"** **Rating:** 4.5/5.0 stars *— Bill C.* [Read full review](https://www.g2.com/survey_responses/dataiku-review-12967713) --- **"[Dataiku: No-Code ETL Powerhouse — Collaborative, Visual, and Python/SQL Friendly](https://www.g2.com/survey_responses/dataiku-review-13046146)"** **Rating:** 4.5/5.0 stars *— Marco J.* [Read full review](https://www.g2.com/survey_responses/dataiku-review-13046146) --- #### What Are G2 Users Discussing About Dataiku? - [Is Dataiku an ETL tool?](https://www.g2.com/discussions/is-dataiku-an-etl-tool) - [Is Dataiku web based?](https://www.g2.com/discussions/is-dataiku-web-based) - [What is DSS Dataiku?](https://www.g2.com/discussions/what-is-dss-dataiku) - [What is Dataiku DSS used for?](https://www.g2.com/discussions/what-is-dataiku-dss-used-for) ### 8. [Devin AI](https://www.g2.com/products/devin-ai/reviews) From migrating millions of files to fixing thousands of lint errors, Devin can clear your backlog, modernize your codebase, and help you build more. **Average Rating:** 4.6/5.0 **Total Reviews:** 5 **Who Is the Company Behind Devin AI?** - **Seller:** [Cognition AI](https://www.g2.com/sellers/cognition-ai) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/cognition-ai-labs (66 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 71% Small-Business, 29% Mid-Market #### What Are Devin AI's Pros and Cons? **Cons:** - Complexity (1 reviews) - Feature Issues (1 reviews) - Slow Performance (1 reviews) - Software Bugs (1 reviews) ### What Do G2 Reviewers Say About Devin AI? *AI-generated summary from verified user reviews* **Cons:** - Users experience **complexity issues** with Devin AI, leading to unnecessary workload and reliability concerns during prolonged use. - Users experience **feature issues** with Devin AI, as it often alters critical code and drifts in logic over time. - Users experience **slow performance** with Devin AI, particularly during extended sessions, leading to time-consuming resets. - Users experience **software bugs** that complicate tasks and lead to reliability issues during extended sessions with Devin AI. #### What Are Recent G2 Reviews of Devin AI? **"[Smooth, Easy-to-Use AI Coding Tool That Boosts Efficiency](https://www.g2.com/survey_responses/devin-ai-review-13113494)"** **Rating:** 4.0/5.0 stars *— Mayank J.* [Read full review](https://www.g2.com/survey_responses/devin-ai-review-13113494) --- **"[AI Program Toy](https://www.g2.com/survey_responses/devin-ai-review-13086917)"** **Rating:** 4.0/5.0 stars *— Steven X.* [Read full review](https://www.g2.com/survey_responses/devin-ai-review-13086917) --- ### 9. [G-P Gia](https://www.g2.com/products/g-p-gia/reviews) G-P Gia™ is an enterprise-grade AI agent specifically designed for HR and legal teams to navigate the complexities of international employment law. This advanced compliance platform serves as a comprehensive solution that offers expert guidance, automates the creation of policy documents, manages routine tasks, and proactively monitors evolving regulations, ensuring that organizations remain compliant without the burden of manual oversight. Targeted primarily at global HR departments and legal teams, G-P Gia addresses the unique challenges faced by organizations operating across multiple jurisdictions. With the rapid pace of regulatory changes and the intricacies of local employment laws, HR professionals often find themselves overwhelmed. Gia simplifies this process by providing a centralized platform that not only streamlines compliance but also enhances operational efficiency. The platform is particularly beneficial for companies looking to expand their international workforce while minimizing risks associated with non-compliance. One of the standout features of G-P Gia is its verified accuracy. The platform offers access to compliance articles that have been meticulously reviewed and validated by in-house HR and legal experts. This ensures that users can make informed decisions regarding their international workforce with confidence, supported by clear citations and reliable information. Additionally, the proactive monitoring capabilities of Gia allow organizations to stay ahead of fast-evolving regulations, localized payroll taxes, contractor misclassification risks, and benefits eligibility, eliminating the need for manual tracking. G-P Gia also excels in automating documentation processes. Users can instantly draft, edit, and update localized HR policy documents, employee handbooks, and onboarding materials, significantly reducing the administrative burden typically associated with these tasks. This automation not only enhances productivity but also cuts down on the time and costs related to compliance by up to 95%, while reducing policy management overhead by up to 50%. Furthermore, organizations can significantly lower their reliance on expensive external legal consultants, making Gia a cost-effective solution for global HR management. By integrating G-P Gia into their operations, organizations can boost HR productivity, mitigate regulatory risks, and accelerate global onboarding workflows. This platform empowers businesses to scale their international operations with confidence, ensuring compliance and efficiency in an increasingly complex regulatory landscape. **Average Rating:** 4.8/5.0 **Total Reviews:** 8 **Who Is the Company Behind G-P Gia?** - **Seller:** [G-P](https://www.g2.com/sellers/g-p) - **Company Website:** https://www.g-p.com - **Year Founded:** 2012 - **HQ Location:** Boston, MA - **Twitter:** @GlobalEOR (19,776 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/g-p/ (2,111 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 25% Mid-Market #### What Are G-P Gia's Pros and Cons? **Pros:** - HR Management (2 reviews) - Customer Support (1 reviews) - Deel Advance (1 reviews) - Ease of Use (1 reviews) - Expertise (1 reviews) **Cons:** - Expensive (1 reviews) - Expensive Healthcare (1 reviews) - High Fees (1 reviews) ### What Do G2 Reviewers Say About G-P Gia? *AI-generated summary from verified user reviews* **Pros:** - Users value the **user-friendly platform** of G-P Gia, appreciating its intuitive design and improved customer support. - Users commend G-P Gia's **responsive customer support** and user-friendly platform, enhancing their overall experience. - Users appreciate the **user-friendly platform and support** of G-P Gia, enhancing their international operations experience. - Users praise the **user-friendly platform** of G-P Gia, highlighting its easy navigation and responsive customer support. - Users value the **extensive global coverage** and local legal and HR expertise provided by G-P Gia. **Cons:** - Users find the G-P Gia to be **expensive** , making it more suitable for medium to large enterprises. - Users find the **high costs** of G-P Gia make it less accessible for smaller businesses and individuals. - Users mention the **high fees** of G-P Gia, making it less accessible for smaller businesses. #### What Are Recent G2 Reviews of G-P Gia? **"[Accurate, Up-to-Date Payroll Guidance Across Countries](https://www.g2.com/survey_responses/g-p-gia-review-12911368)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/g-p-gia-review-12911368) --- **"[Must-Have for Navigating Global Payroll Complexities](https://www.g2.com/survey_responses/g-p-gia-review-12977424)"** **Rating:** 5.0/5.0 stars *— Dave W.* [Read full review](https://www.g2.com/survey_responses/g-p-gia-review-12977424) --- ### 10. [Kimiyi AI](https://www.g2.com/products/kimiyi-ai/reviews) Kimiyi AI is an innovative conversational human agent designed to transform the way businesses interact with their customers. Leveraging advanced artificial intelligence technology, Kimiyi provides a seamless, no-code solution for automating various business tasks. With its user-friendly interface, companies can easily create tailored AI agents that cater to their specific needs. At the core of Kimiyi's offering is the AI Agent Avatar feature, which allows businesses to choose from a diverse selection of avatars. This personalization fosters a more relatable customer experience, enhancing engagement and satisfaction. Whether in e-commerce, hospitality, or education, Kimiyi's avatars can connect with users on a personal level, driving conversions and loyalty. The platform excels in providing real-time analytics and insights, empowering businesses to monitor customer interactions and adapt their strategies accordingly. With 24/7 support, Kimiyi ensures customers receive assistance whenever they need it, significantly improving their overall experience. Kimiyi’s versatility is evident through its specialized roles, including AI Sales Agent, Corporate Trainer, and Customer Service Agent. Each role is meticulously designed to address distinct business functions. For example, the AI Sales Agent can assist in product recommendations, while the Corporate Trainer delivers engaging training content that enhances learning. Additionally, Kimiyi includes powerful image and video generation tools, enabling users to create stunning visual content that can elevate their marketing strategies. The AI PPT feature allows for the development of visually appealing presentations, making it easy to communicate key information effectively. Getting started with Kimiyi is straightforward. Users can create their AI agent in just a few clicks, train it by uploading relevant documents or URLs, and preview the final product to ensure it meets their expectations. With the availability of comprehensive video tutorials, even those new to AI can navigate the platform with confidence. In summary, Kimiyi AI is more than just a conversational agent; it is a comprehensive solution for businesses looking to enhance customer interaction and operational efficiency. With its focus on understanding customer needs and its adaptable features, Kimiyi stands out in the AI landscape. Start your journey with Kimiyi today—no credit card is required, and experience firsthand how it can revolutionize your customer engagement strategy. **Average Rating:** 5.0/5.0 **Total Reviews:** 5 **Who Is the Company Behind Kimiyi AI?** - **Seller:** [Kimiyi AI](https://www.g2.com/sellers/kimiyi-ai) - **HQ Location:** Delaware, US - **LinkedIn® Page:** https://www.linkedin.com/company/kimiyi-ai (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 140% Mid-Market, 40% Enterprise #### What Are Kimiyi AI's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Setup Ease (3 reviews) - Updates (3 reviews) - Chatbot Development (2 reviews) - Chat Features (2 reviews) **Cons:** - Limited Customization (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About Kimiyi AI? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Kimiyi AI, benefiting from its simplicity and quick updates. - Users find the **setup ease** of Kimiyi AI helpful, allowing quick implementation without technical expertise. - Users appreciate the **easy updates and simplicity** of Kimiyi AI, enhancing efficiency and consistency in training. - Users appreciate the **ease of implementation** for creating and managing chatbots effortlessly with quick changes. - Users enjoy the **easy setup and professional chat features** , enhancing customer interaction without technical hassles. **Cons:** - Users desire **more customization options** for Kimiyi AI, enhancing their overall experience with the tool. - Users feel that **more updates are needed** for Kimiyi AI to enhance its performance and capabilities. #### What Are Recent G2 Reviews of Kimiyi AI? **"[Strong Analytics to understand Client Behavior](https://www.g2.com/survey_responses/kimiyi-ai-review-11940229)"** **Rating:** 5.0/5.0 stars *— Kari R.* [Read full review](https://www.g2.com/survey_responses/kimiyi-ai-review-11940229) --- **"[Effortless Agent Creation and Instant Updates](https://www.g2.com/survey_responses/kimiyi-ai-review-11933602)"** **Rating:** 5.0/5.0 stars *— Lindsay M.* [Read full review](https://www.g2.com/survey_responses/kimiyi-ai-review-11933602) --- ### 11. [Langdock](https://www.g2.com/products/langdock/reviews) The Langdock platform unites the best of AI chat, assistants and enables you to implement the most complex AI based workflows. Completely model agnostic, secure and privacy compliant. **Average Rating:** 5.0/5.0 **Total Reviews:** 8 **Who Is the Company Behind Langdock?** - **Seller:** [Langdock](https://www.g2.com/sellers/langdock) - **Year Founded:** 2023 - **HQ Location:** Berlin, DE - **LinkedIn® Page:** https://www.linkedin.com/company/langdock (25 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Mid-Market, 25% Enterprise #### What Are Langdock's Pros and Cons? **Pros:** - Integrations (7 reviews) - Ease of Use (5 reviews) - Easy Integrations (5 reviews) - Features (5 reviews) - Time-saving (5 reviews) **Cons:** - Difficult Learning (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) - Limited Features (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Langdock? *AI-generated summary from verified user reviews* **Pros:** - Users are impressed by Langdock's **seamless integration capabilities** , enabling effortless implementation of AI solutions across various platforms. - Users find Langdock's **ease of use** exceptional, facilitating seamless AI integration and ensuring accessibility for all users. - Users love the **easy integrations** with data sources, streamlining setup and enhancing functionality effortlessly. - Users appreciate the **robust feature set** of Langdock, which significantly enhances productivity and simplifies daily workflow. - Users value the **time-saving** benefits of Langdock's straightforward setup and seamless integration, boosting productivity effortlessly. **Cons:** - Users find the **difficult learning** curve for advanced features challenging, especially for beginners navigating the platform. - Users find a **slight learning curve** with Langdock's advanced features, making it challenging for new users to adapt. - Users find the **learning difficulty** of Langdock's advanced features challenging, especially for newcomers to the platform. - Users note the **limited features** of Langdock, expressing hope for enhancements in future updates. - Users note the **missing features** in Langdock, expressing hope for future updates to enhance functionality. #### What Are Recent G2 Reviews of Langdock? **"[The AI Assistant Platform That Finally Gets It Right](https://www.g2.com/survey_responses/langdock-review-10934651)"** **Rating:** 5.0/5.0 stars *— Sebastian S.* [Read full review](https://www.g2.com/survey_responses/langdock-review-10934651) --- **"[Versatile AI Platform with Efficient Document Management](https://www.g2.com/survey_responses/langdock-review-12659542)"** **Rating:** 5.0/5.0 stars *— Mukul M.* [Read full review](https://www.g2.com/survey_responses/langdock-review-12659542) --- ### 12. [LiveAgent](https://www.g2.com/products/liveagent/reviews) LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized interactions that leave a lasting impression. With the fastest chat widget available and a reputation as the #1 rated live chat software for SMBs in 2025, LiveAgent is trusted by industry leaders such as BMW, Yamaha, Huawei, and Oxford University. These companies use LiveAgent to provide top-tier customer service that stands out in a competitive marketplace. Key Features of LiveAgent LiveAgent combines an omnichannel universal inbox, real-time live chat, a built-in call center, and a robust customer service portal to streamline communication. Personalization is at the heart of the software, allowing businesses to enhance interactions through features such as customer segmentation, automation, a built-in CRM, and powerful analytics. Additionally, LiveAgent offers an intuitive customer knowledge base to further improve service efficiency. With access to over 175+ features and 200+ integrations, LiveAgent adapts to your unique business needs and scales as your company grows. Try LiveAgent for Free Start your journey with LiveAgent today with a 1-month free trial—no credit card required. Discover how this advanced tool can transform your customer support operations. 200+ Features Included: • POP3 accounts • Email piping • Forwarding • Departments • Priorities • Statuses • Tags • Rules • Ticket Routing • Canned/Predefined messages • Email templates • Voice integration • Real-time website monitoring and statistics • Chats • Facebook/Twitter/Instagram/Slack integration • Knowledge base • Live Suggestions as you type • Feedback and Contact forms • Agent rating and gamification • Multilingual support • Ticket filters • File sharing and attachments • Chat button templates and much more Exclusive for Startups LiveAgent’s Startup Program offers startups free access to the platform for the first 6 months. After this period, startups can continue enjoying the benefits of LiveAgent at a discounted rate. This program provides a cost-effective way for emerging businesses to leverage world-class customer support tools during their growth phase. Experience the power of LiveAgent and join the ranks of industry-leading companies that prioritize exceptional customer service. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,481 **Who Is the Company Behind LiveAgent?** - **Seller:** [QualityUnit](https://www.g2.com/sellers/qualityunit) - **Year Founded:** 2004 - **HQ Location:** Bratislava - **Twitter:** @qualityunit (480 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3516632/ (61 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 68% Small-Business, 29% Mid-Market #### What Are LiveAgent's Pros and Cons? **Pros:** - Ease of Use (58 reviews) - Features (48 reviews) - Customer Support (45 reviews) - Helpful (42 reviews) - Efficiency (36 reviews) **Cons:** - Learning Curve (12 reviews) - Missing Features (11 reviews) - Not Intuitive (10 reviews) - Steep Learning Curve (10 reviews) - Integration Issues (8 reviews) ### What Do G2 Reviewers Say About LiveAgent? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of LiveAgent, facilitating efficient communication and quick resolution of support requests. - Users love the **user-friendly ticketing solution** of LiveAgent, enhancing collaboration and streamlining cross-channel customer interactions. - Users value the **impressive customer support** of LiveAgent, benefiting from quick responses and efficient issue resolution. - Users appreciate the **helpful support system** of LiveAgent, enhancing communication and resolving issues efficiently. - Users value the **efficiency of LiveAgent** , especially its seamless integration and real-time chat capabilities for improved customer support. **Cons:** - Users experience a **steep learning curve** with LiveAgent due to its outdated interface and complex features. - Users experience **missing features** in LiveAgent, including poor mobile functionality and limited customization options. - Users find LiveAgent's interface **not intuitive** , requiring extensive time to navigate and understand its features. - Users face a **steep learning curve** with LiveAgent due to its outdated interface and complex feature navigation. - Users report **integration issues** with WhatsApp and Facebook, limiting interaction and functionality in LiveAgent. #### What Are Recent G2 Reviews of LiveAgent? **"[It supports simplified customer access to assistance services across all channels.](https://www.g2.com/survey_responses/liveagent-review-12558141)"** **Rating:** 5.0/5.0 stars *— Edjelie M.* [Read full review](https://www.g2.com/survey_responses/liveagent-review-12558141) --- **"[The ideal way to make us more efficient when responding to customer tickets.](https://www.g2.com/survey_responses/liveagent-review-11841064)"** **Rating:** 5.0/5.0 stars *— Ingy H.* [Read full review](https://www.g2.com/survey_responses/liveagent-review-11841064) --- #### What Are G2 Users Discussing About LiveAgent? - [I'm stuck on setting up automated ticketing in LiveAgent. How can I streamline customer support requests?](https://www.g2.com/discussions/i-m-stuck-on-setting-up-automated-ticketing-in-liveagent-how-can-i-streamline-customer-support-requests) - [What is LiveAgent used for?](https://www.g2.com/discussions/what-is-liveagent-used-for) - 1 comment ### 13. [NuPlay](https://www.g2.com/products/nuplay/reviews) Nurix AI is an enterprise-grade conversational AI platform built for high-scale, complex environments across customer experience, sales, and internal workflows. At the core of the platform is NuPlay, Nurix’s orchestration and intelligence layer that powers production-ready AI agents across voice and chat. NuPlay connects LLM reasoning with real business systems, policies, and workflows, enabling agents to take action rather than just respond. It manages conversation flows, tool usage, policy enforcement, fallbacks, and escalation logic so agents behave predictably in live customer interactions. Key features and benefits of Nurix AI include: AI Agents: Intelligent virtual assistants that can handle customer inquiries 24/7, aligning with brand voice and automating routine tasks. Agent Assist: Human-in-the-loop AI assistants that empower sales and support teams to serve customers more effectively, increasing productivity by up to 4x. Voice Agent: Advanced voice-to-voice AI technology that provides human-like, low-latency interactions for phone-based customer support, offering natural conversations and quick response times. Real-time Support: Swift and accurate customer support across multiple channels, resolving issues instantly and anticipating customer needs. Continuous Learning: AI agents that adapt and improve based on feedback and interactions, enhancing performance over time. Enterprise Integration: Seamless integration with existing enterprise data and tech infrastructure for optimal value delivery. Nurix AI offers significant benefits to organizations, including: - Improved sales conversions through intelligent interactions - Increased sales reach by automating end-to-end workflows - Reduced cost per support ticket while maintaining high-quality service - Enhanced employee productivity by automating routine tasks - Ability to handle unlimited customer inquiries without compromising service quality - 24/7 availability of voice support with consistent brand representation The product is designed to help enterprises across various industries reimagine their customer relationships using cutting-edge AI technology, ultimately leading to higher conversions, better productivity, and improved customer satisfaction. The addition of voice agent capabilities further enhances the natural feel of customer interactions, providing a seamless experience across both text and voice-based channels. **Average Rating:** 4.5/5.0 **Total Reviews:** 6 **Who Is the Company Behind NuPlay?** - **Seller:** [Nurix](https://www.g2.com/sellers/nurix) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/nurixai (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Enterprise #### What Are NuPlay's Pros and Cons? **Pros:** - Artificial Intelligence (3 reviews) - Efficiency (3 reviews) - Helpful (3 reviews) - Automation (2 reviews) - Customer Satisfaction (2 reviews) **Cons:** - Usage Limitations (2 reviews) - Access Restrictions (1 reviews) - Admin Dependency (1 reviews) - AI Limitations (1 reviews) - Data Management (1 reviews) ### What Do G2 Reviewers Say About NuPlay? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of training and automation** provided by Nurix's AI, significantly enhancing efficiency and support. - Users admire the **efficiency** of NuPlay, significantly reducing task time and enhancing automation in operations. - Users appreciate the **automation capabilities** of Nurix, significantly saving time and enhancing operational efficiency. - Users value the **automation capabilities** of Nurix, enhancing efficiency and significantly saving time in various processes. - Users value the **excellent customer satisfaction** from Nurix, enjoying efficient automation and effective AI support for queries. **Cons:** - Users face **usage limitations** as setting up BOTs is reliant on the Nurix team, hindering independent experimentation. - Users experience **access restrictions** as many features are unavailable during NuPlay's ongoing iteration phase. - Users find the **admin dependency** frustrating, wishing for more self-service options to manage BOT setups independently. - Users experience **data information silos** within NuPlay, limiting AI agents' access to essential past interaction data. - Users experience **data information silos** that hinder integration with CRM and affect the availability of gathered data. #### What Are Recent G2 Reviews of NuPlay? **"[Flexible AI chatbot platform for building conversational experiences](https://www.g2.com/survey_responses/nuplay-review-12440352)"** **Rating:** 4.5/5.0 stars *— Shobhit A.* [Read full review](https://www.g2.com/survey_responses/nuplay-review-12440352) --- **"[Nurix AI voice agent and Nuplay platform feedback](https://www.g2.com/survey_responses/nuplay-review-12097188)"** **Rating:** 5.0/5.0 stars *— SHREYAS .* [Read full review](https://www.g2.com/survey_responses/nuplay-review-12097188) --- ### 14. [Sierra](https://www.g2.com/products/sierra/reviews) Sierra is the conversational AI platform for businesses. We enable every company to elevate their customer experience with AI. **Average Rating:** 4.1/5.0 **Total Reviews:** 16 **Who Is the Company Behind Sierra?** - **Seller:** [Sierra](https://www.g2.com/sellers/sierra-bef264bd-950f-41f6-840a-2c65b82f5c2e) - **Year Founded:** 2023 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/sierra (788 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 35% Mid-Market, 35% Small-Business #### What Are Sierra's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Efficiency Improvement (4 reviews) - Efficiency (3 reviews) - Easy Integrations (2 reviews) - Integration Capabilities (2 reviews) **Cons:** - Expensive (2 reviews) - Bug Issues (1 reviews) - Complex Configuration (1 reviews) - Complexity (1 reviews) - Cost Limitations (1 reviews) ### What Do G2 Reviewers Say About Sierra? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Sierra, noting its fast implementation and robust customer support. - Users value the **efficiency improvement** from Sierra, praising its reliability and seamless integration for enhanced productivity. - Users highlight Sierra’s **exceptional efficiency** , enhancing task performance and streamlining workflows through seamless integrations. - Users love Sierra for its **easy integrations** , enhancing workflows and allowing for efficient and patient-centered care. - Users value Sierra's **seamless integration capabilities** that enhance collaboration and streamline operations across teams effectively. **Cons:** - Users find Sierra **expensive** due to unclear pricing and concerns over scalability, affecting long-term cost assessments. - Users find the **complex setup process and numerous bugs** in Sierra to be frustrating compared to competitors. - Users find the **complex configuration** process challenging, accompanied by more bugs compared to other products. - Users find Sierra's setup process **very complex** , often encountering more bugs than competing products. - Users find the **cost limitations** of Sierra frustrating, as transparency on pricing and technical details is lacking. #### What Are Recent G2 Reviews of Sierra? **"[Affordable Pricing, Strong Performance, and Helpful AI Intelligence](https://www.g2.com/survey_responses/sierra-review-13073437)"** **Rating:** 4.0/5.0 stars *— dana f.* [Read full review](https://www.g2.com/survey_responses/sierra-review-13073437) --- **"[* Reliable AI for Customer Service ✅ * Fast AI, Better Customer Support](https://www.g2.com/survey_responses/sierra-review-13072644)"** **Rating:** 5.0/5.0 stars *— Fareed A.* [Read full review](https://www.g2.com/survey_responses/sierra-review-13072644) --- ### 15. [SiteSpeakAI](https://www.g2.com/products/espresso-dev-sitespeakai/reviews) SiteSpeakAI is a no-code AI chatbot and customer support agent for your website. Train it on your site,help docs, PDFs, and videos in minutes, then embed it with one line of code to answer customer questions 24/7 in 95+ languages. Unlike a generic chatbot, SiteSpeakAI grounds every answer in your own content, so it gives accurate, source-based responses instead of making things up. When a question needs a person, it hands off to live chat. When it can act, it does: it captures leads, books meetings, looks up orders, and triggers workflows through your connected tools. Built for SaaS, e-commerce, and agency teams that want to deflect support tickets and convert more visitors without adding headcount. SiteSpeakAI connects to HubSpot, Shopify, WhatsApp, Calendly, Slack, SharePoint, Confluence, Google Drive, and Zapier, and supports leading AI models from OpenAI, Anthropic, and Google, plus API and MCP access for custom actions. Key capabilities: - Train on website URLs, documents, PDFs, and videos with auto-syncing sources - Accurate, source-grounded answers that reduce hallucinations - Built-in live chat with AI-to-human handoff - Lead capture, meeting booking, and order lookup - Multiple agents, full widget customization, and conversation analytics - 95+ languages, with privacy controls (PII redaction, CSP support) Start on a free plan or a 7-day free trial with no credit card. Paid plans from $29/month. **Average Rating:** 5.0/5.0 **Total Reviews:** 5 **Who Is the Company Behind SiteSpeakAI?** - **Seller:** [Espresso Dev](https://www.g2.com/sellers/espresso-dev-a94054df-53f6-4458-a7e9-acc09ec589dd) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Recent G2 Reviews of SiteSpeakAI? **"[SiteSpeakAI Makes Training a 24/7 AI Support Agent on Your Content Effortless](https://www.g2.com/survey_responses/sitespeakai-review-12935705)"** **Rating:** 5.0/5.0 stars *— Herman S.* [Read full review](https://www.g2.com/survey_responses/sitespeakai-review-12935705) --- **"[Mature, Thoroughly Tested Solution](https://www.g2.com/survey_responses/sitespeakai-review-13013441)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/sitespeakai-review-13013441) --- ### 16. [Skygen](https://www.g2.com/products/skygen/reviews) Skygen is a frontier AI agent designed to execute complex, multi-step, and long-running tasks end-to-end. It combines computer-use (vision-based interaction) with powerful backend API tools, enabling it to outperform traditional agents in both speed and token efficiency. Unlike black-box automation, Skygen lets users observe every step and collaborate with the agent in real time. **Average Rating:** 4.9/5.0 **Total Reviews:** 5 **Who Is the Company Behind Skygen?** - **Seller:** [Skygen.AI](https://www.g2.com/sellers/skygen-ai) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/skygen-ai/ (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 120% Mid-Market #### What Are Recent G2 Reviews of Skygen? **"[Efficient AI automation for repetitive task](https://www.g2.com/survey_responses/skygen-review-12870548)"** **Rating:** 5.0/5.0 stars *— john w.* [Read full review](https://www.g2.com/survey_responses/skygen-review-12870548) --- **"[Skygen: The Essential Tool for Streamlining Healthcare Management](https://www.g2.com/survey_responses/skygen-review-12835535)"** **Rating:** 4.5/5.0 stars *— Asad a.* [Read full review](https://www.g2.com/survey_responses/skygen-review-12835535) --- ### 17. [SleekFlow](https://www.g2.com/products/sleekflow/reviews) SleekFlow is an AI Suite for Revenue-Driving Conversations. Trusted by over 2,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io. **Average Rating:** 4.6/5.0 **Total Reviews:** 202 **Who Is the Company Behind SleekFlow?** - **Seller:** [SleekFlow](https://www.g2.com/sellers/sleekflow) - **Company Website:** https://sleekflow.io/ - **Year Founded:** 2019 - **HQ Location:** Singapore, SG - **Twitter:** @sleekflow_io (174 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sleekflow (204 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, Founder - **Top Industries:** Retail, Health, Wellness and Fitness - **Company Size:** 74% Small-Business, 21% Mid-Market #### What Are SleekFlow's Pros and Cons? **Pros:** - Ease of Use (88 reviews) - Customer Support (67 reviews) - Automation (44 reviews) - Features (44 reviews) - Helpful (44 reviews) **Cons:** - Missing Features (25 reviews) - Expensive (23 reviews) - Limited Features (18 reviews) - Messaging Issues (18 reviews) - Slow Loading (18 reviews) ### What Do G2 Reviewers Say About SleekFlow? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of SleekFlow enhances productivity and streamlines customer service efficiently. - Users commend the **helpful customer support** of SleekFlow, enabling easy setup and quick issue resolution. - Users value the **automation capabilities** of SleekFlow, significantly enhancing efficiency in managing customer inquiries and communications. - Users value the **centralized messaging management** of SleekFlow, enhancing efficiency and customer communication across platforms. - Users find **SleekFlow's AI assistance invaluable** for managing customer inquiries efficiently and enhancing lead conversion efforts. **Cons:** - Users note the **missing features** in SleekFlow, hoping for improvements like message editing and device support. - Users find the **pricing too high** , especially for add-ons and plan migrations, limiting accessibility for many. - Users note **limited features** in SleekFlow, particularly in automation and filtering, affecting overall usability. - Users face **messaging issues** with SleekFlow, such as blocked messages that can't be canceled and unclear template approvals. - Users experience **slow loading** times and lag, impacting overall usability and efficiency of SleekFlow. #### What Are Recent G2 Reviews of SleekFlow? **"[Sleekflow Makes Multi-Channel Messaging and Automation Effortless.](https://www.g2.com/survey_responses/sleekflow-review-13065757)"** **Rating:** 4.5/5.0 stars *— Sujal S.* [Read full review](https://www.g2.com/survey_responses/sleekflow-review-13065757) --- **"[SleekFlow Streamlined Our DMs and Boosted Productivity](https://www.g2.com/survey_responses/sleekflow-review-12673937)"** **Rating:** 5.0/5.0 stars *— Yik Wang C.* [Read full review](https://www.g2.com/survey_responses/sleekflow-review-12673937) --- #### What Are G2 Users Discussing About SleekFlow? - [What is SleekFlow used for?](https://www.g2.com/discussions/what-is-sleekflow-used-for) ### 18. [Speechmatics](https://www.g2.com/products/speechmatics/reviews) Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in-class accuracy, security, and flexibility. Our enterprise-grade APIs provide real-time and batch transcription with unmatched precision—across the widest range of languages, dialects, and accents. Built on Foundational Speech Technology, Speechmatics powers mission-critical voice applications, from media & entertainment to contact centers, financial services, healthcare and beyond. With on-premises and cloud deployment options, businesses can ensure data security and compliance while unlocking the full potential of their voice data. Trusted by global leaders, Speechmatics is the go-to solution for enterprises looking to transcribe, analyze, and understand speech with unrivaled accuracy. 🔹Unmatched Accuracy – Industry-best transcription across diverse languages & accents 🔹Flexible Deployment – Cloud, on-prem, and hybrid solutions 🔹Enterprise-Grade Security – Full control over your data 🔹Real-Time & Batch Processing – Instant or large-scale transcription Power your Speech-to-Text and Voice AI applications with Speechmatics today. 🚀 **Average Rating:** 4.8/5.0 **Total Reviews:** 65 **Who Is the Company Behind Speechmatics?** - **Seller:** [Speechmatics](https://www.g2.com/sellers/speechmatics) - **Company Website:** https://www.speechmatics.com/ - **Year Founded:** 2006 - **HQ Location:** Cambridge, England‎ - **Twitter:** @Speechmatics (3,902 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/speechmatics/ (112 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Broadcast Media - **Company Size:** 55% Small-Business, 29% Mid-Market #### What Are Speechmatics's Pros and Cons? **Pros:** - Accuracy (21 reviews) - Transcription Accuracy (15 reviews) - Ease of Use (14 reviews) - Transcription (12 reviews) - Efficiency (11 reviews) **Cons:** - Limited Features (4 reviews) - Limited Language Support (4 reviews) - Slow Performance (4 reviews) - Limited Language Options (3 reviews) - Missing Features (3 reviews) ### What Do G2 Reviewers Say About Speechmatics? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **high accuracy** of Speechmatics, enabling efficient and reliable transcriptions across various industries. - Users value the **high transcription accuracy** of Speechmatics, especially for diverse accents and specialized terminology. - Users value the **ease of use** of Speechmatics, appreciating its simple interface and straightforward integration process. - Users appreciate the **accuracy and ease of use** of Speechmatics, enhancing their transcription experience significantly. - Users highlight the **efficiency** of Speechmatics, noting its quick, accurate transcription that enhances productivity seamlessly. **Cons:** - Users find the **limited features** of Speechmatics frustrating, especially with missing functions and a short transcription retention period. - Users find the **limited language support** in Speechmatics a drawback, particularly for diverse local languages in Africa. - Users note the **slow performance** of Speechmatics, specifically mentioning latency issues that hinder its competitiveness. - Users find the **limited language options** of Speechmatics a downside, lacking support for many local and diverse languages. - Users desire **additional features** in Speechmatics, such as longer transcription history and better functionality for settings. #### What Are Recent G2 Reviews of Speechmatics? **"[Highly Accurate, Low-Latency Speech-to-Text for Multilingual Voice AI](https://www.g2.com/survey_responses/speechmatics-review-12951897)"** **Rating:** 5.0/5.0 stars *— Rennen C.* [Read full review](https://www.g2.com/survey_responses/speechmatics-review-12951897) --- **"[Making Transcription and Content Creation Much More Manageable](https://www.g2.com/survey_responses/speechmatics-review-12927046)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/speechmatics-review-12927046) --- ### 19. [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with in-depth capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. - Plan and schedule content using an editorial calendar, store all media assets in a digital asset manager and simultaneously publish across channels at AI-recommended times with an omni- channel publisher - Generate engaging, platform-specific content instantly with Sprinklr AI+ - Engage with your audience across 35+ social and messaging channels using a unified inbox - Leverage AI-powered classification to efficiently analyze sentiment and intent of the inbound messages and engage better and faster with AI Smart Response, Smart Compose, and auto- responses - Analyze performance across owned, earned and paid media, and integrate data from multiple sources into a unified report and get on-demand or routine access - Get 5 times more granular business insights with custom metrics and out-of-the-box dashboards - Uncover AI-powered, critical insights across brand health, campaign performance, competitor benchmarking and more - Empower your sales teams to grow leads by reaching more prospects and delivering personalized content faster - Amplify reach by empower your employees to share your branded content easily, leveraging user-generated content and engaging influencers - Leverage truly enterprise-grade with 10x more granular & customizable compliance and approval workflows for unique business needs **Average Rating:** 4.1/5.0 **Total Reviews:** 1,140 **Who Is the Company Behind Sprinklr Social?** - **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr) - **Company Website:** https://www.sprinklr.com - **Year Founded:** 2009 - **HQ Location:** New York - **Twitter:** @Sprinklr (38,047 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/399351/ (4,380 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Social Media Specialist, Social Media Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 49% Enterprise, 29% Mid-Market #### What Are Sprinklr Social's Pros and Cons? **Pros:** - Ease of Use (79 reviews) - Centralized Management (74 reviews) - Features (66 reviews) - Analytics (43 reviews) - Social Media Integration (37 reviews) **Cons:** - Complex Usage (51 reviews) - Learning Curve (45 reviews) - Complexity (31 reviews) - Improvement Needed (30 reviews) - Learning Complexity (29 reviews) ### What Do G2 Reviewers Say About Sprinklr Social? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Sprinklr Social, complemented by strong support and collaboration from the team. - Users value the **centralized management** of Sprinklr Social, enabling efficient monitoring across multiple social media channels. - Users appreciate the **omni-channel experience** of Sprinklr Social, enhancing engagement and providing exceptional support throughout. - Users value the **robust reporting and analytics** of Sprinklr Social, enhancing their ability to track brand performance effectively. - Users value the **seamless social media integration** of Sprinklr Social, streamlining management and enhancing engagement across platforms. **Cons:** - Users find the **complex usage** of Sprinklr Social overwhelming, making navigation and task completion challenging for newcomers. - Users find the **learning curve steep** for Sprinklr Social, requiring significant training and support to master effectively. - Users find Sprinklr Social has a **steep learning curve** , making it complex and challenging to navigate for newcomers. - Users find that **improvement is needed** in Sprinklr Social's complexity and steep learning curve, impacting usability. - Users find the **learning complexity** of Sprinklr Social challenging, making it difficult for new users to navigate effectively. #### What Are Recent G2 Reviews of Sprinklr Social? **"[Boosts Social Media Efficiency, User-Friendly Setup](https://www.g2.com/survey_responses/sprinklr-social-review-13060012)"** **Rating:** 4.5/5.0 stars *— Ahmed E.* [Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-13060012) --- **"[Feature Rich Social Platform That Keeps Getting Smarter](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)"** **Rating:** 5.0/5.0 stars *— Shruti D.* [Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-11426970) --- ### 20. [WIZ.AI](https://www.g2.com/products/wiz-ai-wiz-ai/reviews) WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkbots provide human-like engagement to facilitate customer interactions at scale, enabling exceptional customer service and strong business ROI for our enterprise clients. WIZ.AI Talkbot Features Hyper-localized: Talkbots can process local and domain-specific vocabularies Hyper-personalized: Talkbots can mimic the tone and accent of a native, and support multiple English varieties and global languages Omni-channel: Talkbots can be integrated over telephony, email, SMS, and various messaging apps **Average Rating:** 4.7/5.0 **Total Reviews:** 9 **Who Is the Company Behind WIZ.AI?** - **Seller:** [WIZ.AI](https://www.g2.com/sellers/wiz-ai) - **Year Founded:** 2019 - **HQ Location:** Singapore, SG - **LinkedIn® Page:** https://www.linkedin.com/company/wiz-ai/ (166 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 44% Enterprise, 33% Mid-Market #### What Are WIZ.AI's Pros and Cons? **Pros:** - Customer Support (7 reviews) - Helpful (7 reviews) - Customer Satisfaction (6 reviews) - Artificial Intelligence (5 reviews) - Ease of Use (5 reviews) **Cons:** - Expensive (3 reviews) - Cost (2 reviews) - AI Limitations (1 reviews) - Training Required (1 reviews) ### What Do G2 Reviewers Say About WIZ.AI? *AI-generated summary from verified user reviews* **Pros:** - Users praise WIZ.AI for its **responsive and helpful customer support** , enhancing overall satisfaction and experience. - Users commend WIZ.AI for its **helpful support** and efficient, user-friendly interface enhancing customer experience significantly. - Users appreciate the **outstanding customer satisfaction** of WIZ.AI, noting its efficiency and supportive, responsive service. - Users appreciate the **natural and professional voice technology** of WIZ.AI, enhancing client relationships effectively. - Users find WIZ.AI **easy to use and fast to implement** , enhancing their customer experience significantly. **Cons:** - Users note that WIZ.AI is **expensive** , but they find the quality and support worth the investment. - Users mention the **high upfront cost** of WIZ.AI, but some believe it's justified by quality and support. - Users find **current limitations in AI scenarios** , though improvements are possible with time and effort in training agents. - Users face a **training requirement** that limits immediate effectiveness but can improve with dedicated effort. #### What Are Recent G2 Reviews of WIZ.AI? **"[First Time using AI Bot yet It's Easy](https://www.g2.com/survey_responses/wiz-ai-review-11165478)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/wiz-ai-review-11165478) --- **"[A Talkbot for Customer Support & Outbound Sales](https://www.g2.com/survey_responses/wiz-ai-review-11083059)"** **Rating:** 5.0/5.0 stars *— Nichamon T.* [Read full review](https://www.g2.com/survey_responses/wiz-ai-review-11083059) --- ### 21. [Wizehire](https://www.g2.com/products/wizehire/reviews) Wizehire is an end-to-end hiring platform designed to assist businesses in streamlining their recruitment processes. This comprehensive solution combines innovative software with expert support, enabling organizations to effectively grow their teams with confidence. With over 18,000 businesses relying on Wizehire, it has established itself as a trusted partner in the hiring landscape. The platform caters to a diverse range of industries and is particularly beneficial for small to medium-sized businesses that may lack the resources or expertise to manage their hiring processes efficiently. Wizehire’s user-friendly interface simplifies the recruitment journey, making it accessible for hiring managers and HR professionals alike. The software is designed to facilitate various stages of the hiring process, from crafting job descriptions to managing candidate communications, ensuring a seamless experience for users. Wizehire offers a variety of features that enhance the hiring experience. One of its key functionalities is the ability to create customized job postings that attract the right candidates. The platform provides access to a vast library of job templates tailored to specific roles and industries, allowing users to save time and effort. Additionally, Wizehire incorporates advanced applicant tracking capabilities, enabling businesses to monitor candidate progress and streamline communication throughout the hiring process. Another significant benefit of Wizehire is its expert support. Users have access to hiring coaches who provide personalized guidance and insights, helping businesses refine their recruitment strategies. This combination of technology and human expertise sets Wizehire apart from other hiring solutions, as it not only automates processes but also offers valuable advice to improve hiring outcomes. The platform's commitment to supporting users in their hiring endeavors contributes to its reputation as a reliable and effective solution for businesses looking to expand their teams. Overall, Wizehire stands out in the hiring software category due to its blend of innovative technology and dedicated support. By addressing the unique challenges faced by businesses in the recruitment process, Wizehire empowers organizations to make informed hiring decisions and build strong teams with confidence. **Average Rating:** 4.8/5.0 **Total Reviews:** 62 **Who Is the Company Behind Wizehire?** - **Seller:** [Wizehire](https://www.g2.com/sellers/wizehire) - **Company Website:** https://wizehire.com - **Year Founded:** 2014 - **HQ Location:** Houston, TX - **Twitter:** @wizehire (305 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/wizehire/ (82 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Real Estate, Legal Services - **Company Size:** 78% Small-Business, 16% Mid-Market #### What Are Wizehire's Pros and Cons? **Pros:** - Ease of Use (25 reviews) - Candidate Management (23 reviews) - Helpful (18 reviews) - Assessments (13 reviews) - Recruitment Efficiency (11 reviews) **Cons:** - Insufficient Information (5 reviews) - Cost Issues (4 reviews) - Pricing Issues (4 reviews) - Candidate Management (3 reviews) - Expensive (3 reviews) ### What Do G2 Reviewers Say About Wizehire? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Wizehire, streamlining their recruiting process and saving valuable time. - Users value the **comprehensive candidate management** features in Wizehire, streamlining the recruitment process effectively. - Users benefit from Wizehire's **ease of use** and efficient candidate management features, streamlining the hiring process. - Users value the **easy-to-use assessments** of Wizehire, which effectively align candidates with company culture and simplify selection. - Users value the **recruitment efficiency** of Wizehire, quickly finding qualified candidates and streamlining the hiring process. **Cons:** - Users find the **insufficient information** in Wizehire limits their ability to use the system effectively. - Users express concerns over **high costs and subscription limitations** , finding it challenging for infrequent job postings. - Users struggle with **pricing issues** in Wizehire, feeling the cost is too high for limited job postings. - Users note the **inability to automatically identify duplicates** , leading to inefficiencies in the candidate review process. - Users find Wizehire **expensive** , particularly with extra costs for multiple locations and frequent updates to language. #### What Are Recent G2 Reviews of Wizehire? **"[Streamlined Hiring with Wizehire's User-Friendly Platform](https://www.g2.com/survey_responses/wizehire-review-12685821)"** **Rating:** 5.0/5.0 stars *— Estela G.* [Read full review](https://www.g2.com/survey_responses/wizehire-review-12685821) --- **"[Efficient Recruiting Backed by Outstanding Support](https://www.g2.com/survey_responses/wizehire-review-11777267)"** **Rating:** 5.0/5.0 stars *— Monica D.* [Read full review](https://www.g2.com/survey_responses/wizehire-review-11777267) --- ### 22. [Airia](https://www.g2.com/products/airia/reviews) Airia is the enterprise AI platform built to help organizations take control of AI at scale. AI is moving fast. Enterprises are deploying models, building agents, and automating workflows across every part of the business. Most have no unified way to see it, secure it, or govern it. The result is ungoverned AI sprawl, compounding risk, and little visibility into what AI is actually doing. Airia solves that. The platform unifies AI security, AI governance, and AI orchestration in a single, purpose-built solution. Organizations use Airia to detect and defend against AI-specific threats like prompt injection, data leakage, and shadow AI, enforce granular policies and controls that keep AI behavior trustworthy and accountable, and orchestrate models and agents across complex multi-step workflows. Every capability is designed to work together, so security, governance, and operations teams are finally working from the same picture. Airia was built AI-native from day one. That means AI isn't bolted on. It's embedded throughout the architecture, continuously monitoring model and agent behavior, enforcing policy at runtime, and surfacing the risks that matter before they become incidents. Trusted by 500+ enterprise customers worldwide, Airia gives organizations the confidence to scale AI broadly without sacrificing control, compliance, or security. **Average Rating:** 4.9/5.0 **Total Reviews:** 11 **Who Is the Company Behind Airia?** - **Seller:** [Airia](https://www.g2.com/sellers/airia) - **Year Founded:** 2023 - **HQ Location:** Atlanta, US - **LinkedIn® Page:** https://www.linkedin.com/company/airia-enterprise-ai-simplified/ (173 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 45% Mid-Market, 27% Small-Business #### What Are Airia's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Customer Support (6 reviews) - Setup Ease (3 reviews) - Chat Features (2 reviews) - Deployment Efficiency (2 reviews) **Cons:** - Access Limitations (2 reviews) - Call Quality Issues (1 reviews) - Dependency Issues (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Airia? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Airia, finding its interface intuitive and support exceptional. - Users appreciate the **responsive customer support** of Airia, enhancing their overall experience and implementation ease. - Users praise the **setup ease** of Airia, facilitating quick implementation and efficient agent configuration. - Users appreciate the **integrated chat feature** of Airia, simplifying rollout and enhancing user accessibility. - Users appreciate the **deployment efficiency** of Airia, making AI implementation smooth and accessible for everyone. **Cons:** - Users note **access limitations** due to fewer integrations and inadequate RBAC functionality affecting their experience with Airia. - Users experience **call quality issues** with Airia, though support is responsive in addressing concerns and updates help. - Users experience **dependency issues** with API integration, though support and documentation updates help resolve some challenges. - Users note the **steep learning curve** with Airia, as discovering quirks can make using the product challenging. - Users note the **limited features** of Airia, particularly in integrations and RBAC functionality compared to competitors. #### What Are Recent G2 Reviews of Airia? **"[A True Enterprise Platform for Agentic AI](https://www.g2.com/survey_responses/airia-review-11696452)"** **Rating:** 5.0/5.0 stars *— Marcus d.* [Read full review](https://www.g2.com/survey_responses/airia-review-11696452) --- **"[Great Product and Customer Service](https://www.g2.com/survey_responses/airia-review-11701155)"** **Rating:** 4.5/5.0 stars *— Robert M.* [Read full review](https://www.g2.com/survey_responses/airia-review-11701155) --- ### 23. [AVPIA](https://www.g2.com/products/avpia/reviews) AVPIA helps automate outbound prospecting and lead generation. It reduces the manual work involved in finding prospects, sending outreach messages, qualifying leads, and scheduling meetings. This allows sales teams to focus more on closing deals instead of spending time on repetitive prospecting tasks. As a result, we are able to scale our pipeline generation and reach more potential customers efficiently. **Average Rating:** 5.0/5.0 **Total Reviews:** 4 **Who Is the Company Behind AVPIA?** - **Seller:** [AVPIA](https://www.g2.com/sellers/avpia) - **Year Founded:** 2025 - **HQ Location:** Boca Raton, US - **LinkedIn® Page:** https://www.linkedin.com/company/avpia/ (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of AVPIA? **"[Comprehensive AI Tool, Challenging Setup](https://www.g2.com/survey_responses/avpia-review-12535065)"** **Rating:** 5.0/5.0 stars *— Giulia S.* [Read full review](https://www.g2.com/survey_responses/avpia-review-12535065) --- **"[Automated Our Routine with Exceptional Support](https://www.g2.com/survey_responses/avpia-review-12461140)"** **Rating:** 5.0/5.0 stars *— Edson F.* [Read full review](https://www.g2.com/survey_responses/avpia-review-12461140) --- ### 24. [BoldDesk](https://www.g2.com/products/bolddesk/reviews) BoldDesk® by Syncfusion® is an advanced, AI-powered Customer service software designed to streamline customer support operations. It combines robust ticketing software, live chat, and multi-channel support with cutting-edge AI features like AI Copilot and AI Agents. AI Agents provide 24/7 assistance with fast, accurate, and human-like responses, ensuring customers always get the right support, anytime. It integrates seamlessly with over 40 popular tools, supports 35+ languages, and scales effortlessly from startups to large enterprises, making it the ideal choice for modern, AI-driven customer support. **Average Rating:** 4.5/5.0 **Total Reviews:** 140 **Who Is the Company Behind BoldDesk?** - **Seller:** [Syncfusion](https://www.g2.com/sellers/syncfusion) - **Company Website:** https://www.syncfusion.com - **Year Founded:** 2001 - **HQ Location:** Morrisville, North Carolina - **Twitter:** @Syncfusion (11,907 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/123064/ (2,658 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Software Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Small-Business, 35% Mid-Market #### What Are BoldDesk's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Simple (19 reviews) - Customer Support (17 reviews) - Easy Setup (17 reviews) - Features (17 reviews) **Cons:** - Missing Features (13 reviews) - Learning Curve (9 reviews) - Limited Customization (9 reviews) - Not Intuitive (8 reviews) - Ticketing Issues (8 reviews) ### What Do G2 Reviewers Say About BoldDesk? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of BoldDesk, noting its intuitive design and seamless integration for efficient collaboration. - Users appreciate the **user-friendly interface** of BoldDesk, which simplifies tasks and enhances collaborative efforts across departments. - Users appreciate the **fast and helpful customer support** provided by BoldDesk, enhancing their overall experience. - Users highlight the **easy setup** of BoldDesk, making it user-friendly and seamlessly integrable with other apps. - Users commend the **intuitive interface** of BoldDesk, highlighting its simplicity and overall usability for effortless access. **Cons:** - Users notice the **missing built-in RMM feature** and limited AI capabilities, hindering effective device management and support. - Users find the **learning curve steep** , feeling overwhelmed by features and integration requirements, especially without extensive tutorials. - Users find the **limited customization options** in BoldDesk restrict their ability to tailor the platform to their needs. - Users find the **customer portal difficult to operate** , leading to an overwhelming experience at times. - Users face **ticketing issues** that hamper organization, such as limited filters and inconvenient user activity logs. #### What Are Recent G2 Reviews of BoldDesk? **"[BoldDesk Makes Support Smooth with Easy Ticketing, Automation, and Helpful Support](https://www.g2.com/survey_responses/bolddesk-review-12779837)"** **Rating:** 5.0/5.0 stars *— Sidharth B.* [Read full review](https://www.g2.com/survey_responses/bolddesk-review-12779837) --- **"[BoldDesk: User-Friendly Ticketing with Seamless Integrations and Tremendous Support](https://www.g2.com/survey_responses/bolddesk-review-12803790)"** **Rating:** 5.0/5.0 stars *— Adithya K.* [Read full review](https://www.g2.com/survey_responses/bolddesk-review-12803790) --- ### 25. [CallMiner OmniAgent](https://www.g2.com/products/callminer-omniagent/reviews) CallMiner OmniAgent is a virtual AI agent software solution that automates customer interactions using AI-driven conversation intelligence, enabling organizations to deliver faster, more consistent, and more cost-efficient service across voice and digital channels. CallMiner OmniAgent is a contact center and customer experience solution that leverages customer service automation and AI-powered virtual agent technology to streamline and enhance customer interactions. It is designed for contact center leaders, experience management professionals, and organizations seeking to scale customer engagement without sacrificing quality or compliance. Traditional customer service models that rely solely on human agents can suffer from slower response times, inconsistent service, and higher operational costs. CallMiner OmniAgent addresses these challenges by combining automation with conversation intelligence, enabling seamless, on-brand, and compliant interactions. The platform’s omnichannel capabilities support both voice and digital touchpoints, providing human-like communication that reduces errors and improves customer satisfaction. CallMiner OmniAgent’s technology interprets natural language across spoken and written formats, understands customer intent and context, and responds immediately, with smooth escalation to live agents when necessary. Its support for inbound and outbound use cases—such as debt collection, appointment scheduling, and information requests—makes it suitable for a wide range of industry applications. Key features and capabilities: - Omnichannel support: Voice and digital interactions with context-aware processing, rich media support, and seamless escalation to live agents. Natural Language Processing (NLP): Interprets and responds to conversational inputs for more intuitive engagement. - Inbound and outbound automation: Handles tasks like debt collection, scheduling, and follow-up communications efficiently. - Call routing and integration: Connects customers to the right agent and integrates with CRM, CCaaS, and other systems to improve workflow. - Performance management: Customizable analytics dashboards for optimizing virtual agent performance. By automating high-volume and complex customer service processes, CallMiner OmniAgent reduces operational costs, frees human agents to focus on higher-value work, and delivers consistent experiences that meet modern customer expectations, including self-service options. Its flexible dialogue flow designer and integration capabilities allow organizations to personalize interactions based on external data sources, ensuring every conversation feels relevant and informed. CallMiner OmniAgent is a scalable solution for organizations and contact centers looking to improve resolution speed, service quality, and operational efficiency, while gaining actionable insights from every customer interaction. **Average Rating:** 4.2/5.0 **Total Reviews:** 14 **Who Is the Company Behind CallMiner OmniAgent?** - **Seller:** [CallMiner](https://www.g2.com/sellers/callminer) - **Company Website:** https://callminer.com/ - **Year Founded:** 2002 - **HQ Location:** Waltham, MA - **Twitter:** @CallMiner (3,247 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/42084/ (337 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 47% Mid-Market, 40% Enterprise #### What Are Recent G2 Reviews of CallMiner OmniAgent? **"[Innovative and Intuitive](https://www.g2.com/survey_responses/callminer-omniagent-review-12825762)"** **Rating:** 4.0/5.0 stars *— Tereza G.* [Read full review](https://www.g2.com/survey_responses/callminer-omniagent-review-12825762) --- **"[Versatile Voicebot Solution with Stellar Support](https://www.g2.com/survey_responses/callminer-omniagent-review-12579265)"** **Rating:** 5.0/5.0 stars *— Barbora K.* [Read full review](https://www.g2.com/survey_responses/callminer-omniagent-review-12579265) --- ## What Is AI Agents? [ Agentic AI Software](https://www.g2.com/categories/agentic-ai)