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Slack Reviews & Product Details

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Slack Integrations

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Slack Demo - Desktop + Mobile Apps
All your team's communication, wherever you go.
Slack Demo - Unified communication
Real time messaging, search, file sharing, voice calling and more.
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Slack Reviews (36,712)

View 61 Video Reviews
Reviews

Slack Reviews (36,712)

View 61 Video Reviews
4.5
36,712 reviews

Pros & Cons

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VD
Marketing and sales executive
Small-Business (50 or fewer emp.)
"Easy integration with hundreds of option, communication is smooth"
What do you like best about Slack?

With thousands of integration option with Slack, everything is seem easy and connected. Communication is made easy, different channel can be made to cater needs for different projects. Video conference is used for project discussion with customer, its not only simplify the communication medium, customer don't have to travel for the meeting. The platform can be access on PC or smartphone, implementation is quick to install. Using it everyday for project management to update for latest project progress using Asana integration is proven easy to operate, all are with strong customer support team that is helpful. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Every tier has its limitation and need to buy the heighest tier to have unlimited of everything. It is quite expensive and we are now satisfied with our current tier. Review collected by and hosted on G2.com.

IH
Operation Manager Assistant
Mid-Market (51-1000 emp.)
"Effective communication for hybrid team, improves instant communication which work better than email"
What do you like best about Slack?

Slack help to promote for an easier communication method which is effective for a hybrid team with several remote worker. Using text channel as the main communication platform to discuss on project related topic, doing stand-up meeting and integrate with Jira to manage internal ticket system. We use it almost everyday for video conference that we connect for meeting and to invite client for project discussion. All this implementation and configuration is simple and only take less than hour to setup, which most of the configuration is helped organize by customer support. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Notification can be a pain if we are not properly organize which channel need to be muted or toned-down. Notification center will be real messy if all channel notification is left on default setting. The smart notification setting that they introduce doesn't helping too much. Review collected by and hosted on G2.com.

Srikant V.
SV
Staff Software Engineer
Enterprise (> 1000 emp.)
"Slack: A useful tool for software teams"
What do you like best about Slack?

Slack is easy to use. Open it, go to the channel, talk. Nothing complicated. Setting it up is also simple — make a channel, add the team, and start working.

I use it daily for quick talks with teammates and to see build or code updates. GitHub, Jira, all these things send updates directly there, so I don’t have to check everywhere separately. Everything comes in one place, so it saves time.

Huddles and reminders are also helpful. It keeps everyone connected and on the same page.

Simple words — Slack works well and doesn’t create extra headache. Review collected by and hosted on G2.com.

What do you dislike about Slack?

What I don’t like about Slack is that it becomes too noisy when the team is big. There are too many channels and notifications, and sometimes it gets hard to focus. Important messages also get lost in the middle of all the chatter.

The search is okay, but when I try to find some old message or file, it feels messy. And the desktop app uses quite a lot of RAM, so if I keep it open for a long time, the system slows down a bit.

Basically, if the team doesn’t use Slack properly, everything becomes cluttered. Slack is good, but it should have better control for reducing noise and should run lighter. Review collected by and hosted on G2.com.

Abhishek P.
AP
CSS
Mid-Market (51-1000 emp.)
"Effective Collaboration with Seamless Integrations"
What do you like best about Slack?

I appreciate Slack's ability to seamlessly make both voice and video calls while simultaneously typing messages with colleagues. The integration capabilities stand out for me; being able to integrate Google Drive and Jira is incredibly beneficial. This integration allows me to easily give permissions to documents without having to navigate to another website or tab, streamlining my workflow significantly. I also value the feature set that Slack offers, providing all necessary business-like features without subjecting me to a boring gray scheme, which makes the user experience more engaging. Review collected by and hosted on G2.com.

What do you dislike about Slack?

I encountered a login glitch when initially setting up the software. Also, I wish it was possible to add multiple emojis at once, which currently isn't feasible. Moreover, accidentally pressing enter often causes messages to send prematurely. A slight delay before sending after hitting enter would improve the user experience. Review collected by and hosted on G2.com.

Garreth A.
GA
Copywriter
Small-Business (50 or fewer emp.)
"Keeps Our Team Connected and Projects Moving"
What do you like best about Slack?

As a web copywriter working closely with a project manager and designers, Slack is the communication hub that keeps everything flowing. Instead of endless email chains, we have quick conversations, share feedback instantly, and keep projects moving without delays.

I love how easy it is to jump into focused discussions. Channels help keep everything organized — from content approvals to creative brainstorming — and I can quickly scan what’s relevant to me. File sharing is super smooth too, especially when we’re reviewing drafts or updating campaign assets.

Slack is also great for staying connected while working remotely. Little things like emojis, GIFs, and message reactions make communication feel more human and less like another work task. Review collected by and hosted on G2.com.

What do you dislike about Slack?

As helpful as Slack is, there are a few pain points:

Notifications can get overwhelming. If multiple channels get active at once, it’s easy to feel like you’re falling behind.

Important messages sometimes disappear in the noise. Threads help — but only if everyone remembers to use them.

Search isn’t always perfect. Trying to find that “one message with the link” from weeks ago can be frustrating.

Can feel distracting. When chats pop constantly while I'm writing, it can break my focus fast. Review collected by and hosted on G2.com.

NA
Computer Scientist 2
Enterprise (> 1000 emp.)
"Innovative Messaging Tool That Streamlines Communication and Boosts Productivity"
What do you like best about Slack?

This is an excellent tool for instant messaging in the workplace. Channels and threads introduce a unique and innovative method for communication, which makes it much simpler to keep conversations organized. This structure greatly reduces the need for endless back-and-forth messages and helps limit the number of formal meetings. The platform also provides enterprise-level security features, such as SSO, and integrates smoothly with a wide range of tools, addressing nearly any requirement you might have. The integration of bots is another forward-thinking feature that enhances its functionality. Review collected by and hosted on G2.com.

What do you dislike about Slack?

There isn’t much that comes to mind, but if I had to mention a downside, it would be that the messages can sometimes feel overcrowded. I think adding some AI features to help reduce the clutter could be helpful. Review collected by and hosted on G2.com.

Javed A.
JA
Computer Operator
Small-Business (50 or fewer emp.)
"Excellent Team Management, But Pricing Limits Collaboration"
What do you like best about Slack?

Team management. One of the best things about Slack is that it gives me options to create different channels or projects and add the right people to each one. Everyone stays on the same page, and I don’t have to repeat updates or explain tasks again and again. Moreover, Slack allows integration with Google Drive, so I get instant notifications of any activity. Everything is simple to set up and use, making task management and communication very easy. Review collected by and hosted on G2.com.

What do you dislike about Slack?

The pricing. If I join someone’s workspace and don’t upgrade my account, Slack removes me after 60 days and asks me to upgrade to stay in the workspace. I find this inconvenient. If the channel owner or team manager has an upgraded plan, they should have control over who stays in the channel without requiring every member to upgrade individually. I’ve seen some freelancers face the same issue because they didn’t upgrade their accounts for various reasons. Review collected by and hosted on G2.com.

Maria Fatima V.
MV
Training Lead
Consumer Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Communication and Effortless Collaboration with Slack"
What do you like best about Slack?

What I like best about Slack is its seamless communication flow and intuitive interface. It allows instant collaboration across teams through organized channels, direct messages, and integrated tools. The ease of use, quick setup, and ability to connect with platforms like Google Workspace and Zoom make it an essential part of daily operations. Its reliability and rich features help maintain strong communication and productivity across all teams. Review collected by and hosted on G2.com.

What do you dislike about Slack?

There’s nothing to dislike about Slack,it continues to be an essential communication tool that keeps teams connected and aligned. Its consistent performance, intuitive design, and integration capabilities make collaboration smooth and efficient across all levels of the organization. Review collected by and hosted on G2.com.

Alan R.
AR
Site Reliability Engineer
Mid-Market (51-1000 emp.)
"Keeps Teams Connected and Productive"
What do you like best about Slack?

Slack makes team communication incredibly easy and efficient. The interface is intuitive, and channels help keep conversations organized by topic or project. I really like the integrations, we use it with tools like Azure and Datadog, and the notifications flow directly into the right channels, which helps us stay on top of incidents and updates in real time. File sharing, message history, and the ability to start quick huddles or calls directly within Slack make collaboration seamless. It’s also great that user management and permissions are straightforward. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Notifications can sometimes feel overwhelming if channels and mentions aren’t managed carefully. When multiple integrations, alerts, and team conversations happen at the same time, it can be hard to focus or keep track of what’s most important. It takes some discipline and good channel organization to avoid notification overload. Review collected by and hosted on G2.com.

SA
Administrator
Mid-Market (51-1000 emp.)
"Effortless Setup and Seamless Team Collaboration with Slack"
What do you like best about Slack?

Slack is easy to implement and can install and run the program in less than 30 minutes, opening and using it from computer or phone is possible for on-the-go work. Daily communication for daily work discussion, buzzing team using @mention tools and exchanging and transfer project data from Google Drive integration make it a perfect choice for project management. Another good things with Adobe is their customer support effectiveness in solving our issues with access denied problem. Review collected by and hosted on G2.com.

What do you dislike about Slack?

I found no issues with Slack. We use it as our main communicator and pretty satisfied with all the result and happy with how easy to implement it for work. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Slack.

Free

$0.00

Standard

$6.67
per active user, per month (billed annually)

Plus

$12.50
per active user, per month (billed annually)

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Exclusive savings on Slack through G2 Deals

Slack goes beyond chat and video—it empowers teams to work more efficiently by automating everyday tasks, putting your most important conversations at the center, and connecting everyone instantly (right where they're already working). Limited time offer for companies with 200 or fewer users.

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Slack Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Workflows
Customization
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