Are you over the moon when your Uber ride arrives on time? Me too.

When it comes to buzzwords used by businesses, analytics has got to be at the top of the most-used list.

You have a great idea, you draw amazing illustrations for your product, your community supports it financially, and you’re overbooked.

Recently updatedSummer 2026 Grid® Report · Published May 26, 2026 This guide was last updated on March 20th, 2026. A newer report has since been published. The tools below reflect the scores from G2's Summer 2026 Grid® Report. The 10 best Survey Software tools, ranked Based on verified G2 reviews and the latest Grid® placement. View full category 1 Google Workspace ★★★★★★★★★★ 4.6 Leader + Liked Seamless app integration and real-time collaboration keep every tool in one place. − Disliked Storage management, limited offline use, and advanced features locked behind pricier plans. 2 SurveyMonkey ★★★★★★★★★★ 4.4 Best Free Software + Liked Intuitive builder and ready templates turn responses into clear, shareable analytics fast. − Disliked Deeper analytics, logic and branding sit locked behind pricier higher-tier plans. 3 Jotform ★★★★★★★★★★ 4.7 + Liked Flexible form builder, broad integrations and automation streamline workflows and save time. − Disliked Organizing many forms gets unwieldy and advanced customization takes time to learn. 4 Microsoft Forms ★★★★★★★★★★ 4.4 + Liked Tight Excel and Teams integration makes building and analyzing surveys effortless. − Disliked Limited design options and basic logic restrict more advanced survey structures. 5 Typeform ★★★★★★★★★★ 4.5 + Liked Conversational, one-question format feels engaging and noticeably lifts survey completion rates. − Disliked Pricing climbs fast and key features stay locked behind costly tiers. 6 Zoho Survey ★★★★★★★★★★ 4.4 + Liked Intuitive drag-and-drop builder and clean Zoho CRM integration speed survey workflows. − Disliked Design customization is limited and non-Zoho integrations often need paid workarounds. 7 Microsoft 365 ★★★★★★★★★★ 4.6 + Liked Seamless app integration and cloud access enable real-time collaboration from anywhere. − Disliked Occasional sync issues, slow large files, and a steep feature learning curve. 8 QuestionPro ★★★★★★★★★★ 4.5 + Liked Advanced branching logic and responsive support handle sophisticated research surveys well. − Disliked Dated interface and advanced features carry a real learning curve. 9 Constant Contact ★★★★★★★★★★ 4.1 + Liked Easy campaign creation, solid analytics, and outstanding customer support stand out. − Disliked Photo insertion glitches, preview mismatches, and high cost for small businesses. 10 Qualtrics Strategy & Research ★★★★★★★★★★ 4.4 + Liked Advanced question logic and analytics power complex, large-scale research with flexibility. − Disliked Steep learning curve and high pricing put it beyond smaller teams. Show all 10 tools▾ The tools below have also been exhaustively tested and evaluated, and continue to hold their place among the best Survey Software on G2. As a marketer, surveys are a core part of what I do. 

Recently updatedSummer 2026 Grid® Report · Published May 26, 2026 This guide was last updated on March 21, 2025. A newer report has since been published. The tools below reflect the scores from G2's Summer 2026 Grid® Report. The 10 best Contract Management Software tools, ranked Based on verified G2 reviews and the latest Grid® placement. View full category 1 PandaDoc ★★★★★★★★★★ 4.7 Leader + Liked Document status tracking and broad platform integrations keep contract workflows visible. − Disliked Editing and formatting feel clunky, and the mobile app needs work. 2 Docusign CLM ★★★★★★★★★★ 4.3 + Liked One searchable repository stores every contract and routes signatures without friction. − Disliked Rigid templates, weak tagging, and a heavy initial setup slow adoption. 3 Jotform Sign ★★★★★★★★★★ 4.7 + Liked Quick setup, an intuitive interface, and a dashboard that tracks signer status. − Disliked Monthly signature limits and a weaker mobile experience frustrate frequent users. 4 Adobe Acrobat Sign ★★★★★★★★★★ 4.4 + Liked Clean interface sends documents fast and tracks signature status in real time. − Disliked Advanced setup feels complex, pricing runs high, and the interface gets cluttered. 5 LinkSquares ★★★★★★★★★★ 4.7 + Liked Friendly interface and Salesforce integration boost productivity with responsive support. − Disliked No bulk agreement upload, limited search, and messy template organization. 6 GetAccept ★★★★★★★★★★ 4.6 + Liked Live notifications show exactly when buyers open a proposal or contract. − Disliked Deal Room builder feels tedious and editing tools are not intuitive. 7 Square Point of Sale ★★★★★★★★★★ 4.6 + Liked One ecosystem ties payments, reporting, inventory, and customer data together. − Disliked Transaction fees add up fast and customization options stay limited. 8 DealHub ★★★★★★★★★★ 4.7 Easiest To Use + Liked Configurable approval workflows and CRM sync streamline complex quote-to-contract execution. − Disliked Steep learning curve and occasional slow loading demand technical setup time. 9 Sirion CLM ★★★★★★★★★★ 4.5 + Liked AI-driven contract analysis and strong workflow automation power enterprise obligation tracking. − Disliked Some workflow gaps remain and implementation and integration run long. 10 SAP Ariba ★★★★★★★★★★ 4.1 Contender + Liked Tight SAP integration and a broad supplier network streamline procurement workflows. − Disliked Complex, unintuitive interface and setup demand significant effort and training. Show all 10 tools▾ The tools below have also been exhaustively tested and evaluated, and continue to hold their place among the best Contract Management Software on G2. Let’s be real, no one gets into marketing thinking about contracts. I sure didn’t. But after years of working with agencies and influencers, I learned the hard way that contracts aren’t just a ‘legal thing’; they’re everywhere.

Your customers are talking about your brand right now, on Twitter, Reddit, LinkedIn, TikTok, and a dozen other channels. The question is: are you hearing them?

 G2 Grid® Report · Summer 2026 Best Live Chat Software Updated May 26, 2026 View full category This guide was last updated on April 7, 2026. A newer report has since been published. The tools below reflect the scores from G2's Summer 2026 Grid® Report. 1 Zendesk for Customer ServiceLeader ★★★★★★★★★★ 4.3 Ticketing System Automation Workflows Tier Pricing 2 Agentforce Service ★★★★★★★★★★ 4.4 Case Management 360° Customer View Setup Complexity 3 FinBest Free Software ★★★★★★★★★★ 4.5 Accurate AI Answers Agent Workload Relief Edge Case Handling 4 Zoho Desk ★★★★★★★★★★ 4.4 Multi-Channel Support Intuitive Interface Mobile App 5 Podium ★★★★★★★★★★ 4.5 Unified Inbox Review Requests Small Business Pricing 6 Birdeye ★★★★★★★★★★ 4.7 Reputation Management Multi-Location Support Reporting Depth 7 HubSpot Service Hub ★★★★★★★★★★ 4.4 CRM Integration Shared Inbox Tier-Locked Features 8 WhatsApp Business Platform ★★★★★★★★★★ 4.6 Quick Replies Customer Reach Template Approval 9 Qualified ★★★★★★★★★★ 4.9 Visitor Engagement Implementation Support Routing Rules 10 Tidio ★★★★★★★★★★ 4.6 Chatbot Automation Easy Setup Upgrade Pricing Show fewer tools▾ The tools below have also been exhaustively tested and evaluated, and continue to hold their place among the best Live Chat Software on G2. It all started when I noticed the constant ringing of the phone at our family business. There were questions, inquiries, order updates, you name it. No matter how hard we tried, there was always someone we couldn’t reach in time. I couldn’t help but think that there had to be a better way.

I know how challenging it can be to monitor a network on a tight budget. Many network administrators and IT professionals in small businesses are tasked with managing increasingly complex environments while keeping costs under control.

Let’s make a deal.

 G2 Grid® Report · Summer 2026 Best SaaS Spend Management Software Updated May 26, 2026 View full category This guide was last updated on January 30, 2026. A newer report has since been published. The tools below reflect the scores from G2's Summer 2026 Grid® Report. 1 VerticeLeader ★★★★★★★★★★ 4.6 Contract Negotiations Cost Savings Workflow Gaps 2 SpendHoundEasiest to Use ★★★★★★★★★★ 4.8 Renewal Tracking Easy Setup Limited Customization 3 Cledara ★★★★★★★★★★ 4.6 Subscription Control Virtual Cards Limited Reporting 4 Mesh Payments ★★★★★★★★★★ 4.6 Virtual Cards Expense Tracking Multi-Currency Limits 5 Flexera OneContender ★★★★★★★★★★ 4.3 Asset Management Cost Optimization Steep Learning Curve 6 Tropic ★★★★★★★★★★ 4.5 Rapid Benchmarking Responsive Support Workflow Setup 7 JumpCloud ★★★★★★★★★★ 4.5 Cross-Platform Support Unified Identity Advanced Configurations 8 ToriiBest Free Software ★★★★★★★★★★ 4.5 Shadow IT Discovery Automated Offboarding Reporting Depth 9 CloudEagle ★★★★★★★★★★ 4.7 Shadow AI Detection Automated Provisioning Setup Complexity 10 Spendbase ★★★★★★★★★★ 4.7 AWS Credits SaaS Savings Implementation Time Show all 10 tools▾ The tools below have also been exhaustively tested and evaluated, and continue to hold their place among the best SaaS Spend Management Software on G2. I didn’t start looking for the best SaaS spend management software because I wanted to. I did it because at some point, every finance conversation I was part of started with the same question: Why are we paying for this?