I like how ZYBR helps us manage the volume of repetitive questions that used to pile up, especially during sales. Most of these queries are answered before we even check the inbox in the morning, which has improved our response times from a day or two to almost immediate. I also really appreciate the flexibility ZYBR offers by allowing us to decide per category whether responses are handled autonomously or drafted for review, giving us more control. Additionally, the initial setup of ZYBR was faster than I expected. Review collected by and hosted on G2.com.
Everything is currently going to my complete satisfaction. Recovery could be a tad faster. Review collected by and hosted on G2.com.