--- title: Zuper Reviews meta_title: 'Zuper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 152 reviews by the users' company size, role or industry to find out how Zuper works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 152 scale: '5' date_modified: '2026-07-13' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Zuper Reviews **Vendor:** Zuper **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 152 ## About Zuper Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage. With Zuper’s unrivalled technology, organizations can empower field teams, delight customers and grow their businesses, transforming their teams into Zuper heroes. Key features: Intelligent Scheduling & Dispatching Automate scheduling and routing by matching jobs to the right technician based on skills, availability, territory and proximity, and generate efficient recurring routes to save travel time and fuel. Mobile App with Offline Mode Empower technicians with a user-friendly iOS/Android interface for job details, service history, checklists and customer data—even without connectivity—so they have everything they need onsite. Customer Portal & Real-Time Updates Offer end users a self-serve portal for service requests, quote approvals, job tracking, online payments and automated ETAs/notifications to keep customers informed at every step. No-Code Workflows & Automation Empower operations teams to build end-to-end workflows for scheduling, invoicing, contract renewals and notifications via drag-and-drop logic, reducing manual effort and errors. Analytics & Reporting Turn operational data into actionable insights with customizable dashboards and reports on workforce productivity, service performance and revenue trends, accelerating business growth through upsell opportunities and instant payments. Scalable Integrations Connect to 60+ best-in-class applications—such as HubSpot, QuickBooks, Zendesk and Sage—via prebuilt connectors and open APIs to maintain a unified, extensible technology stack. ## Zuper Pros & Cons **What users like:** - Users highlight the **excellent customer support** from Zuper, with dedicated teams assisting in customization and problem-solving. (22 reviews) - Users value the **customization options** in Zuper, allowing tailored solutions that enhance efficiency for various business needs. (14 reviews) - Users highlight the **ease of use** of Zuper, appreciating its user-friendly interface and effective support throughout the transition. (12 reviews) - Users value the **seamless integrations** of Zuper, enhancing operational efficiency and improving overall team coordination. (10 reviews) - Users appreciate the **smart automation and easy scheduling** of Zuper, enhancing efficiency in field service operations. (9 reviews) - Tracking Efficiency (7 reviews) - Users find Zuper to be incredibly **user-friendly** , enhancing their daily operations with ease and customization. (7 reviews) - Real-Time Data (6 reviews) - Time Management (6 reviews) - Data Management (5 reviews) **What users dislike:** - Users find that **improvement is needed** due to bugs and limitations in parts integration and time entry features. (7 reviews) - Users experience a **long learning curve** with Zuper, making it challenging for first-time users to navigate the platform. (7 reviews) - Users find **customization difficult** with Zuper, facing complexity and a steep learning curve in setup and navigation. (4 reviews) - Users experience **feature limitations** in Zuper, leading to increased implementation timeframes and difficulties with parts integration. (4 reviews) - Users experience **slow performance** with Zuper, particularly in the mobile app, affecting daily task efficiency. (4 reviews) - Users report **technical issues** such as bugs and limited functionalities that hinder their overall experience with Zuper. (4 reviews) - Delays (2 reviews) - Email Issues (2 reviews) - Setup Difficulties (2 reviews) - Connectivity Issues (1 reviews) ## Zuper Discussions - [What is Zuper Pro used for?](https://www.g2.com/discussions/what-is-zuper-pro-used-for) - 1 comment - [View Zuper pricing details and edition comparison](https://www.g2.com/products/zuper/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+17%3A30%3A27+-0500&secure%5Bsession_id%5D=b2e79047-09ef-4c75-8efb-1d6a71bacbdc&secure%5Btoken%5D=deb1e1c1b9581c515ff590a9eeac521713615c89fa18f2a28e53c69945e1331d&format=llm_user) ## Zuper Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - [ClickSend](https://www.g2.com/products/clicksend-clicksend/reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - [Clyr](https://www.g2.com/products/clyr/reviews) - [Dialpad AI-Powered Customer Communications Platform](https://www.g2.com/products/dialpad-ai-powered-customer-communications-platform/reviews) - [Field Nation](https://www.g2.com/products/field-nation/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Gupshup](https://www.g2.com/products/gupshup/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Infobip](https://www.g2.com/products/infobip/reviews) - [iPaaS.com](https://www.g2.com/products/ipaas-com/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Sakari](https://www.g2.com/products/sakari/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Unifonic](https://www.g2.com/products/unifonic/reviews) - [Wisetack](https://www.g2.com/products/wisetack/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho Analytics](https://www.g2.com/products/zoho-analytics/reviews) - [Zoho Calendar](https://www.g2.com/products/zoho-calendar/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) - [Zoho People](https://www.g2.com/products/zoho-people/reviews) - [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) ## Zuper Features **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Zuper Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (500 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (366 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (367 reviews)