Bri M.
BM
Events Marketing Manager
Enterprise (> 1000 emp.)
"Exceptional Support and Unmatched Responsiveness: Zuddl Sets the Standard"
5/5
What do you like best about Zuddl?

Zuddl's nearly 24/7 support and incredibly responsive team have made our event management a breeze. The implementation was quick and they had a plethora of documentation articles for our marketing operations team to follow. In using this platform across multiple internal teams, external partners nearly every day, we found the UI to be simple and highly customizable. With customization comes complexity and lots of questions, but the convenience of sending a Slack message and receiving a response within 15 minutes or less from someone one their team is unparalleled. We avoid the hassle of filing tickets and build trust with dedicated team members for our Motive account. Their willingness to collaborate on feature requests and roadmap additions, including direct engagement with their CTO, is refreshing and gives us the confidence to know we made the right decision with Zuddl. The team is consistently patient, proactive, and attentive to our needs, making Zuddl the best vendor we've ever worked with—even beyond event management platforms. Their commitment to refining their product based on customer feedback ensures they prioritize our goals, making them the perfect partner for our user conferences, field marketing events, and internal gatherings. Review collected by and hosted on G2.com.

What do you dislike about Zuddl?

We aren't currently leveraging every offering Zuddl has to offer, so some of the functionality is not applicable to us. We hope to get our internal teams together for a demo and enablement to show them the value of moving all of our events and webinars to the Zuddl platform. We would also love to see some development with the Marketo integration around custom statuses and the ability to connect Zuddl forms to Marketo programs. We're excited to see the development and improvement of the Lead Capture app as well for our lead scanning onsite at tradeshows. Review collected by and hosted on G2.com.

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