G2

Manu V.

IT Analysis

Small-Business (50 or fewer emp.)

Originally submitted 11/5/2026

"ZTNA, Secure, Controlled GenAI Access with Strong Data Protection"

4/5

What do you like best about Zscaler Generative AI Security?

It provides secure and controlled access to Generative AI tools while keeping sensitive company data protected. It helps prevent data leaks and gives better visibility into how employees use AI tools. It also adds an extra layer of network security by masking IP addresses and reducing the chances of unauthorized access or cyberattacks. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Generative AI Security?

Sometimes, even genuine AI requests get blocked due to strict security policies, which leads to extra troubleshooting and adjustments. A more user-friendly interface, flexible policy settings, and better reporting options would make the overall experience much smoother and easier to manage. Review collected by and hosted on G2.com.

What problems is Zscaler Generative AI Security solving and how is that benefiting you?

Zscaler Generative AI Security helps address security risks that can arise when employees use AI applications, including accidental sharing of confidential company information, data leakage, and unauthorized use of AI tools. It offers centralized visibility and control over AI-related traffic, which helps IT teams monitor usage, enforce security policies, and reduce potential threats. For me, this makes it easier to manage AI access, strengthen organizational data protection, and enable employees to use AI tools more securely and with greater confidence. Review collected by and hosted on G2.com.